Bug 1130579 - rhel-osp-installer fails due to DNS lookup failure during yum install
Summary: rhel-osp-installer fails due to DNS lookup failure during yum install
Alias: None
Product: Red Hat Quickstart Cloud Installer
Classification: Red Hat
Component: Installation - RHELOSP
Version: 1.0
Hardware: Unspecified
OS: Linux
Target Milestone: ---
: ---
Assignee: james labocki
QA Contact:
Dan Macpherson
Depends On:
Blocks: 1108193
TreeView+ depends on / blocked
Reported: 2014-08-15 15:10 UTC by Chris Dearborn
Modified: 2016-06-03 17:56 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2016-06-03 17:56:28 UTC

Attachments (Terms of Use)
Foreman installer log (70.35 KB, application/x-gzip)
2014-08-15 15:10 UTC, Chris Dearborn
no flags Details

Description Chris Dearborn 2014-08-15 15:10:41 UTC
Created attachment 927141 [details]
Foreman installer log

Description of problem:
When running rhel-osp-installer, the installation fails with:

Execution of '/usr/bin/yum -d 0 -e 0 -y install ruby193-rubygem-passenger-native'
returned 1: There was an error communicating with RHN.

At that point, I tried "nslookup <satellite_server_FQDN>", and it failed.
I then restarted the DNS client service with "service named restart".
I tried the nslookup again, and it worked.

To work around, I added an entry for the satellite server to the /etc/hosts file, and reran rhel-osp-installer, and it installed successfully.

Version-Release number of selected component (if applicable):

How reproducible:
Run rhel-osp-installer.

Steps to Reproduce:
See above.

Actual results:
rhel-osp-installer fails

Expected results:
rhel-osp-installer should successfully install OSP

Additional info:
See attached for /var/log/foreman-installer/foreman-installer.log

Comment 1 Chris Dearborn 2014-08-18 12:43:21 UTC
Tried to reproduce this on 8/15/2014, with newer bits from the satellite server, and could not reproduce.  Not sure if this is worth spending time on at this point.

Comment 2 John Matthews 2016-06-03 17:56:28 UTC
Closing as this BZ does not reflect components in the Quickstart Cloud Installer.
Please reopen if you feel this was closed in error.

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