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Bug 1132071

Summary:	[RFE] rhsm-debug system should also collect /etc/pki/product-default/
Product:	Red Hat Enterprise Linux 6	Reporter:	John Sefler <jsefler>
Component:	subscription-manager	Assignee:	William Poteat <wpoteat>
Status:	CLOSED ERRATA	QA Contact:	John Sefler <jsefler>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	6.6	CC:	bkearney, jesusr, wpoteat
Target Milestone:	rc	Keywords:	FutureFeature
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Enhancement
Doc Text:	Feature: rhsm-debug will now collect more directories. Reason: A new directory was added containing default product certificates. Result: rhsm-debug will now collect /etc/pki/product-default directory to help support personnel identify subscription problems.	Story Points:	---
Clone Of:		Environment:
Last Closed:	2014-10-14 07:48:30 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1014343

Description John Sefler 2014-08-20 15:25:54 UTC

Description of problem:
Once the implementation of bug 1123029 is complete, there will be a new directory provided by the implementation of bug 1080012 from which rhsm-debug system should collect additional data...
  /etc/pki/product-default/

Version-Release number of selected component (if applicable):
[root@jsefler-6 ~]# rpm -q subscription-manager
subscription-manager-1.12.12-1.el6.x86_64

How reproducible:


Steps to Reproduce:
Assuming the redhat-release-VARIANT package has not already provided /etc/pki/product-default/, then we can make one and populate it for the sake of testing this RFE bug...
[root@jsefler-6 ~]# mkdir /etc/pki/product-default/
[root@jsefler-6 ~]# cp /etc/pki/product/*.pem /etc/pki/product-default/
[root@jsefler-6 ~]# rhsm-debug system --no-archive 
Wrote: /tmp/rhsm-debug-system-20140820-298442
[root@jsefler-6 ~]# ls -l /tmp/rhsm-debug-system-20140820-298442/etc/pki/
total 12
drwxr-xr-x. 2 root root 4096 Aug 19 14:37 consumer
drwxr-xr-x. 2 root root 4096 Aug 19 14:47 entitlement
drwxr-xr-x. 2 root root 4096 Aug 19 09:24 product
[root@jsefler-6 ~]# 


Actual results:
above

Expected results:
there should also be a product-default directory with its contents included above 


Additional info:

Comment 2 John Sefler 2014-08-29 20:00:06 UTC

Verifying Version...
[root@jsefler-6 ~]# rpm -q subscription-manager
subscription-manager-1.12.14-2.el6.x86_64


While registered...
[root@jsefler-6 ~]# ls -l /etc/pki/product*
/etc/pki/product:
total 4
-rw-r--r--. 1 root root 2167 Aug 29 14:33 69.pem

/etc/pki/product-default:
total 8
-rw-r--r--. 1 root root 2159 Aug 20 11:17 69.pem
-rw-r--r--. 1 root root 2208 Aug 29 14:57 70.pem
[root@jsefler-6 ~]# 
[root@jsefler-6 ~]# rhsm-debug system --no-archive
Wrote: /tmp/rhsm-debug-system-20140829-784175
[root@jsefler-6 ~]# 
[root@jsefler-6 ~]# 
[root@jsefler-6 ~]# ls -l /tmp/rhsm-debug-system-20140829-784175/etc/pki/product*
/tmp/rhsm-debug-system-20140829-784175/etc/pki/product:
total 4
-rw-r--r--. 1 root root 2167 Aug 29 14:33 69.pem

/tmp/rhsm-debug-system-20140829-784175/etc/pki/product-default:
total 8
-rw-r--r--. 1 root root 2159 Aug 20 11:17 69.pem
-rw-r--r--. 1 root root 2208 Aug 29 14:57 70.pem
[root@jsefler-6 ~]# 

VERIFIED: The rhsm-debug system tool now collects /etc/pki/product-default files

Comment 3 errata-xmlrpc 2014-10-14 07:48:30 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2014-1384.html