Red Hat Bugzilla – Bug 1133590
Unable to login in to 'Red Hat Access' in IE
Last modified: 2016-05-24 13:31:22 EDT
Description of problem: Unable to login in to 'Red Hat Access' in IE Version-Release number of selected component (if applicable): JBoss Operations Network Version : 3.3.0.ER01 Build Number : 23b3476:f3aa7e7 GWT Version : 2.5.0 SmartGWT Version : 3.0p Browser Version: IE 9 and IE 11 How reproducible: always Steps to Reproduce: 1. Login in to JON 3.3 2. Click on 'Red Hat Access->Support->Open Case' 3. Click on 'Log In' 4. Enter Redhat login and username, Press 'Sign in', no status. Actual results: Unable to login in to Red Hat Access account Expected results: Should be log in
branch: master link: https://github.com/rhq-project/rhq/commit/33a5bbe15 time: 2014-08-28 12:08:47 +0200 commit: 33a5bbe154f0eb0def4d48497431315e9528422f author: Jirka Kremser - jkremser@redhat.com message: [BZ 1133590, BZ 1133909] - Upgrading the version of Red Hat Access angular app, where the issues are already fixed.
branch: release/jon3.3.x link: https://github.com/rhq-project/rhq/commit/1e94f22fa time: 2014-08-29 13:56:56 +0200 commit: 1e94f22faf3048c2f30d82cc909b9d3785c65eb0 author: Jirka Kremser - jkremser@redhat.com message: [BZ 1133590, BZ 1133909] - Upgrading the version of Red Hat Access angular app, where the issues are already fixed. (cherry picked from commit 33a5bbe154f0eb0def4d48497431315e9528422f) Signed-off-by: Jirka Kremser <jkremser@redhat.com>
Moving to ON_QA as available for test with the following brew build: https://brewweb.devel.redhat.com//buildinfo?buildID=381194
Version: JBoss Operations Network Version : 3.3.0.ER02 Build Number : 4fbb183:7da54e2 GWT Version : 2.5.0 SmartGWT Version : 3.0p Browser: IE 11 Still I can see this issue.
Moving into ER05 as didn't make the ER04 cut.
Moving to ON_QA as available to test with the latest brew build: https://brewweb.devel.redhat.com//buildinfo?buildID=394734
issue is still visible in IE11 (IE9 compatible view as well)
branch: release/jon3.3.x link: https://github.com/rhq-project/rhq/commit/dc988e871 time: 2014-10-24 16:47:59 +0200 commit: dc988e871f9df871d9a98b70782dd3c9e350a880 author: Libor Zoubek - lzoubek@redhat.com message: Bug 1133590 - Unable to login in to Red Hat Access in IE
Moving to ON_QA as available to test with latest brew build: https://brewweb.devel.redhat.com//buildinfo?buildID=396547
Still I can see this issue in IE9 and IE11. Version: JBoss Operations Network Version : 3.3.0.CR01 Build Number : 08c2f39:6ac97ac GWT Version : 2.5.0 SmartGWT Version : 3.0p
branch: master link: https://github.com/rhq-project/rhq/commit/b333a0250 time: 2014-11-07 18:10:14 +0100 commit: b333a02502847cce28ded7cb41ea4dbebca6731a author: Libor Zoubek - lzoubek@redhat.com message: Bug 1133590 - Unable to login in to 'Red Hat Access' in IE After investigation with chindley, the issue is fixed on JON side, just by adding IE=10; to X-UA-Compatible meta. IE9 won't work anyway, because it does not support CORS branch: release/jon3.3.x link: https://github.com/rhq-project/rhq/commit/5e8348c90 time: 2014-11-07 18:13:19 +0100 commit: 5e8348c903eb6f08fb297afe1d1d1a97a6a12dbd author: Libor Zoubek - lzoubek@redhat.com message: Bug 1133590 - Unable to login in to 'Red Hat Access' in IE After investigation with chindley, the issue is fixed on JON side, just by adding IE=10; to X-UA-Compatible meta. IE9 won't work anyway, because it does not support CORS (cherry picked from commit b333a02502847cce28ded7cb41ea4dbebca6731a) Signed-off-by: Libor Zoubek <lzoubek@redhat.com> Please note that this fix *DID NOT* require rebuild or RHA.war or any other change in RHA angular app. And this fix does *NOT* fix IE9 - this won't be fixed at all, since it is not possible.
The original problem described in this BZ has been fixed for all browsers *except* IE9. This problem cannot be fixed in IE9 due to IE9's CORS issues. A support statement like the following is required for IE9: "The Red Hat Access plug-in for JON does not support IE9."
commit: 1f0bda93eda9c2dd145687b989b2b9b17322b3c5 author: Libor Zoubek - lzoubek@redhat.com message: Bug 1133590 - Unable to login in to 'Red Hat Access' in IE finish reverting commit b333a0250 - semicolon removed (cherry picked from commit a49bc60a5d00e87d3cc2d0dccf80f067d9960455) Signed-off-by: Libor Zoubek <lzoubek@redhat.com> branch: release/jon3.3.x link: https://github.com/rhq-project/rhq/commit/d23dfe782 time: 2014-11-13 22:40:23 +0100 commit: d23dfe78212d8f6ee7f72c6a5bb51f4aae566555 author: Libor Zoubek - lzoubek@redhat.com message: Brevert 5e8348c903eb6f08fb297afe1d1d1a97a6a12dbd Bug 1133590 - Unable to login in to 'Red Hat Access' in IE I had to revert Commit mentioned in #c16 as it caused regressions in whole JON UI in IE. Jared, we need to document, that RHA will *NOT* work in *ANY* version if IE in JON.
From a docs perspective, this is covered in the Release Notes for 3.3. If all dev work is done, I guess this can be closed off.