Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Description of problem:

The following instructions are incorrect in Satellite 6 User Guide Disaster Recovery section:
https://access.redhat.com/documentation/en-US/Red_Hat_Satellite/6.0/html-single/User_Guide/index.html#sect-Disaster_Recovery

" 
10. Restart all Red Hat Satellite processes:

# katello-service start
# service postgresql start

Check log files for errors, check audit.log for denials and attempt to ping the Red Hat Satellite instance:

11. 
# katello -u admin -p admin ping
"

postgresql needs to be started before katello-service, and the ping command is for hammer not katello, i.e. should be:

" 
10. Restart all Red Hat Satellite processes:

# service postgresql start
# katello-service start

Check log files for errors, check audit.log for denials and attempt to ping the Red Hat Satellite instance:

11. 
# hammer -u admin -p admin ping
"

Version-Release number of selected component (if applicable):
6.0.3

How reproducible:
always

Steps to Reproduce:
1. (pls see above)
2.
3.

Actual results:


Expected results:


Additional info:

Since this issue was entered in Red Hat Bugzilla, the release flag has been
set to ? to ensure that it is properly evaluated for this release.

Hi Xixi,

Thank you for the feedback! Since this affects the procedure and can endanger the disaster recovery process, I am going to ask Megan to put the changes into the book. (Removing the release note flag while I am at it)

Hi Megan,

Please change this for release.

Thank you both.

Cheers,
Athene

(In reply to Athene Chan from comment #3)
> Thank you for the feedback! Since this affects the procedure and can
> endanger the disaster recovery process, I am going to ask Megan to put the
> changes into the book. (Removing the release note flag while I am at it)

Yes this is exactly why it'd be best to fix it for GA if possible. Thanks Athene & team!

This was delivered with Satellite 6.0 which was released on 10 September 2014.