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Bug 1136056 - Unable to unregister with subscription-manager < 0.96 (RHEL 6.1, RHEL 5.7)
Summary: Unable to unregister with subscription-manager < 0.96 (RHEL 6.1, RHEL 5.7)
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Registration
Version: 6.0.4
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: Unspecified
Assignee: Martin Bacovsky
QA Contact: Tazim Kolhar
URL: http://projects.theforeman.org/issues...
Whiteboard:
Depends On:
Blocks: GSS_Sat6Beta_Tracker, GSS_Sat6_Tracker
TreeView+ depends on / blocked
 
Reported: 2014-09-01 14:37 UTC by Martin Bacovsky
Modified: 2017-02-23 21:00 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2015-08-12 05:15:51 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 7322 0 None None None 2016-04-22 16:14:56 UTC
Red Hat Product Errata RHSA-2015:1592 0 normal SHIPPED_LIVE Important: Red Hat Satellite 6.1.1 on RHEL 6 2015-08-12 09:04:35 UTC

Description Martin Bacovsky 2014-09-01 14:37:13 UTC 
Description of problem:

System is unable to unregiter via older subcription-manager (probably < 0.96)

On RHEL 5.7:
# subscription-manager unregister
Traceback (most recent call last):
  File "/usr/lib64/python2.4/logging/handlers.py", line 71, in emit
    if self.shouldRollover(record):
  File "/usr/lib64/python2.4/logging/handlers.py", line 149, in shouldRollover
    msg = "%s\n" % self.format(record)
  File "/usr/lib64/python2.4/logging/__init__.py", line 617, in format
    return fmt.format(record)
  File "/usr/lib64/python2.4/logging/__init__.py", line 405, in format
    record.message = record.getMessage()
  File "/usr/lib64/python2.4/logging/__init__.py", line 272, in getMessage
    msg = str(self.msg)
AttributeError: RemoteServerException instance has no attribute 'args'
Remote server error. Please check the connection details, or see /var/log/rhsm/rhsm.log for more information.

On RHEL 6.1 the output was different, but the issue on the server was the same.

In server production.log

Error occurred while parsing request parameters.
Contents:



NoMethodError (undefined method `each' for nil:NilClass):
  lib/middleware/catch_json_parse_errors.rb:9:in `call'



From the investigation it seems that rhsm sends some whitespaces instead of empty body which causes parsing error. 



Version-Release number of selected component (if applicable):

Satellite 6 6.0.4
Client: RHEL 5.7
subscription-manager-0.95.5.21-1.el5


How reproducible:
Always

Steps to Reproduce:
1. cold install 5.7 or 6.1
2. install bootstrap RPM from satellite server (http://sat6.example.com/pub/katello-ca-consumer-sat6.example.com-1.0-1.noarch.rpm)
3. subscription-manager register
4. subscription-manager unregister


Actual results:
Traceback (see above)

Expected results:
Information that the system was unregistered

Additional info:
Comment 2 Martin Bacovsky 2014-09-01 15:15:20 UTC 
Created redmine issue http://projects.theforeman.org/issues/7322 from this bug
Comment 3 Mike McCune 2014-09-02 14:29:11 UTC 

*** This bug has been marked as a duplicate of bug 1136071 ***
Comment 4 Mike McCune 2014-09-02 14:57:55 UTC 
Was a bit too eager in my closing this as a dupe, both bugs do track different issues but are solved by the upstream PR

https://github.com/Katello/katello/pull/4632
Comment 5 Martin Bacovsky 2014-09-02 15:06:44 UTC 
Just one small correction - the upstream PR (https://github.com/Katello/katello/pull/4632) fixes just this bug.
Comment 6 Bryan Kearney 2014-09-19 12:05:00 UTC 
Moving to POST since upstream bug http://projects.theforeman.org/issues/7322 has been closed
-------------
Anonymous
Applied in changeset commit:katello|80c831922c417ff9b3c8e52e983dee12a5f64730.
Comment 7 Brad Buckingham 2014-09-22 13:25:41 UTC 
Workaround: upgrade subscription-manager to newer version
Comment 8 Tazim Kolhar 2014-11-21 11:11:05 UTC 
FAILEDQA:

*** This bug is verified in upstream. This fix should eventually land in future downstream builds ***

Version Tested:
# rpm -qa | grep foreman
ruby193-rubygem-foreman_hooks-0.3.7-2.el7.noarch
rubygem-hammer_cli_foreman_tasks-0.0.3-2.201409091410git163c264.git.0.988ca80.el7.noarch
ruby193-rubygem-foreman_abrt-0.0.4-1.el7.noarch
ruby193-rubygem-foreman_docker-0.2.0-2.el7.noarch
ruby193-rubygem-foreman_bootdisk-4.0.2-1.el7.noarch
rubygem-hammer_cli_foreman-0.1.3-1.201411121216git9381fc5.el7.noarch
hp-dl380pgen8-02-vm-6.lab.bos.redhat.com-foreman-client-1.0-1.noarch
foreman-1.8.0-0.develop.201411201054gitbe4602e.el7.noarch
foreman-ovirt-1.8.0-0.develop.201411201054gitbe4602e.el7.noarch
ruby193-rubygem-foreman-tasks-0.6.9-1.el7.noarch
ruby193-rubygem-foreman_discovery-1.4.0-2.el7.noarch
foreman-postgresql-1.8.0-0.develop.201411201054gitbe4602e.el7.noarch
foreman-compute-1.8.0-0.develop.201411201054gitbe4602e.el7.noarch
foreman-gce-1.8.0-0.develop.201411201054gitbe4602e.el7.noarch
foreman-libvirt-1.8.0-0.develop.201411201054gitbe4602e.el7.noarch
foreman-vmware-1.8.0-0.develop.201411201054gitbe4602e.el7.noarch
foreman-selinux-1.8.0-0.develop.201410280941git10de1c5.el7.noarch
foreman-proxy-1.8.0-0.develop.201411121327gitab6edc2.el7.noarch
hp-dl380pgen8-02-vm-6.lab.bos.redhat.com-foreman-proxy-1.0-1.noarch
foreman-release-1.8.0-0.develop.201411201054gitbe4602e.el7.noarch

# rpm -qa | grep subscription-manager
subscription-manager-0.95.11-1.el6.x86_64

# rpm -Uvh http://hp-dl380pgen8-02-vm-6.lab.bos.redhat.com/pub/katello-ca-consumer-hp-dl380pgen8-02-vm-6.lab.bos.redhat.com-1.0-1.noarch.rpm
Retrieving http://hp-dl380pgen8-02-vm-6.lab.bos.redhat.com/pub/katello-ca-consumer-hp-dl380pgen8-02-vm-6.lab.bos.redhat.com-1.0-1.noarch.rpm
Preparing...                ########################################### [100%]
   1:katello-ca-consumer-hp-########################################### [100%]

# subscription-manager register
Username: admin
Password: 
User 'admin' did not specify an organization ID and does not have a default organization.


# subscription-manager register --org="Default_Organization"
Usage: subscription-manager register [OPTIONS]

subscription-manager: error: no such option: --org
Comment 9 Bryan Kearney 2014-11-21 13:04:17 UTC 
Moving to POST since upstream bug http://projects.theforeman.org/issues/7322 has been closed
-------------
Anonymous
Applied in changeset commit:katello|80c831922c417ff9b3c8e52e983dee12a5f64730.
Comment 12 Tazim Kolhar 2015-03-11 08:23:34 UTC 
VERIFIED :

# rpm -qa | grep foreman
foreman-compute-1.7.2.9-1.el6_6sat.noarch
ruby193-rubygem-foreman_discovery-2.0.0.6-1.el6_6sat.noarch
rubygem-hammer_cli_foreman_discovery-0.0.1.2-1.el6_6sat.noarch
foreman-debug-1.7.2.9-1.el6_6sat.noarch
rubygem-hammer_cli_foreman_bootdisk-0.1.2.5-1.el6_6sat.noarch
foreman-selinux-1.7.2.8-1.el6_6sat.noarch
foreman-ovirt-1.7.2.9-1.el6_6sat.noarch
foreman-libvirt-1.7.2.9-1.el6_6sat.noarch
ruby193-rubygem-foreman-redhat_access-0.0.9-1.el6_6sat.noarch
qe-sat6-rhel66.usersys.redhat.com-foreman-client-1.0-1.noarch
qe-sat6-rhel66.usersys.redhat.com-foreman-proxy-client-1.0-1.noarch
rubygem-hammer_cli_foreman-0.1.4.6-1.el6_6sat.noarch
foreman-vmware-1.7.2.9-1.el6_6sat.noarch
ruby193-rubygem-foreman_bootdisk-4.0.2.8-1.el6_6sat.noarch
foreman-proxy-1.7.2.3-1.el6_6sat.noarch
qe-sat6-rhel66.usersys.redhat.com-foreman-proxy-1.0-2.noarch
rubygem-hammer_cli_foreman_tasks-0.0.3.3-1.el6_6sat.noarch
foreman-1.7.2.9-1.el6_6sat.noarch
foreman-gce-1.7.2.9-1.el6_6sat.noarch
ruby193-rubygem-foreman_hooks-0.3.7-2.el6_6sat.noarch
ruby193-rubygem-foreman-tasks-0.6.12.1-1.el6_6sat.noarch
ruby193-rubygem-foreman_gutterball-0.0.1.9-1.el6_6sat.noarch
foreman-postgresql-1.7.2.9-1.el6_6sat.noarch
ruby193-rubygem-foreman_abrt-0.0.5-2.el6_6sat.noarch
ruby193-rubygem-foreman_docker-1.2.0.3-1.el6_6sat.noarch

$subscription-manager register --org="Default_Organization" --environment="Library" --force
Username: admin
Password: 
The system has been registered with ID: ddd5a814-284a-4702-9d9a-80beee1e627a 

$subscription-manager unregister
System has been unregistered.
Comment 13 Bryan Kearney 2015-08-11 13:34:54 UTC 
This bug is slated to be released with Satellite 6.1.
Comment 14 errata-xmlrpc 2015-08-12 05:15:51 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2015:1592
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