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Bug 1136454 - [RFE] The Contract Number with start/end date visible in Subscription Manager GUI when attaching a subscription to a system
Summary: [RFE] The Contract Number with start/end date visible in Subscription Manager...
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: subscription-manager
Version: 6.8
Hardware: All
OS: Linux
medium
low
Target Milestone: beta
: 6.8
Assignee: candlepin-bugs
QA Contact: John Sefler
URL:
Whiteboard:
Depends On:
Blocks: rhsm-rhel72 1374441
TreeView+ depends on / blocked
 
Reported: 2014-09-02 15:25 UTC by Ludmila Ondrackova
Modified: 2020-09-10 09:19 UTC (History)
8 users (show)

Fixed In Version:
Doc Type: Enhancement
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-08-15 18:06:16 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
example of the "Contract selection dialog" (63.55 KB, application/octet-stream)
2014-09-08 14:36 UTC, John Sefler 		no flags Details
View All

Description Ludmila Ondrackova 2014-09-02 15:25:11 UTC 
[  RFE  ] to be edited


    1. Proposed title of this feature request  
      The Contract Number with start/end date visible in Subscription Manager GUI when attaching a subscription to a system

      
    2. Who is the customer behind the request?  
    Account: name (acct #)  851053
    TAM customer: no/yes no
    SRM customer: no/yes no
    Strategic: no/yes  no
      
    3. What is the nature and description of the request?  

When using the Subscription Manager in GNOME to attach the system to the subscription/contract, the detailed information within the tab All available subscriptions does not show any contract details needed to make the right decision. The Contract Number with start/end date is the only unique information for the license. Therefore it would be beneficial to have this information shown in the details.

    4. Why does the customer need this? (List the business requirements
here)

To make the right decision which subscription and system should be paired up  
  
    5. How would the customer like to achieve this? (List the functional
requirements here) 

Info regarding Contract Number with start/end date for each subscription should be added 
  
    6. For each functional requirement listed, specify how Red Hat and
the customer can test to confirm the requirement is successfully
implemented.  

Info regarding Contract Number with start/end date for each subscription is shown
    
    7. Is there already an existing RFE upstream or in Red Hat
Bugzilla?  

no
   
    8. Does the customer have any specific timeline dependencies and
which release would they like to target (i.e. RHEL5, RHEL6)?

no  
 
    9. Is the sales team involved in this request and do they have any
additional input?  

no
     
    10. List any affected packages or components.  

subscription-manager-gui
      
    11. Would the customer be able to assist in testing this
functionality if implemented? 

yes
Comment 1 John Sefler 2014-09-08 14:36:48 UTC 
Created attachment 935368 [details]
example of the "Contract selection dialog"

> When using the Subscription Manager in GNOME to attach the system to the
> subscription/contract, the detailed information within the tab All available
> subscriptions does not show any contract details needed to make the right
> decision.

This is true; however, if you continue to press "Attach" you will be prompted with another dialog to select the desired contract with the start/end dates as you are requesting.  However (again), the contract selection dialog will only appear when there is more than one contract to choose from.  If there is only one contract that provides the subscription you are attempting to attach, then there is no need to choose a contract and the only available contract will be used.  In either case, you can see the contract details on the Subscription Details pane on the "My Subscriptions" tab after the attachment has completed.
Comment 2 Bryan Kearney 2014-09-29 17:24:48 UTC 
Moving bugs to 6.7
Comment 3 Devan Goodwin 2014-12-01 16:14:55 UTC 
Per John's comment, the information is available once a subscription is selected. We are batching subscriptions up by name on this screen and you can choose between them on the next once selected.

However, we could potentially add a list of all contract IDs to the lower portion of the All Available Subscriptions tab. (watchout for wrapping if there are many) which might help clarify the situation.

Lowering priority, conditionally for 6.7 we will look into this if there is time.
Comment 5 RHEL Program Management 2014-12-01 17:45:47 UTC 
Development Management has reviewed and declined this request.
You may appeal this decision by reopening this request.
Comment 8 John Sefler 2014-12-23 13:35:29 UTC 
Per comment 3, an improvement to include the contract number(s) in the lower "Subscription Details" pane of the "All Available Subscriptions" tab might be feasible.

Moving status back to NEW as an RFE.
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