Red Hat Bugzilla – Bug 114261
Up2date generates error
Last modified: 2007-11-30 17:07:00 EST
Description of problem: Just installed Enterprise Linux WS version 3. I get an error when updating. Error Code 9. Invalid System Credentials. I tried reinstalling but did not fix problem. Also in critical info box, tells me to update up2date, but now way to do it. If there is, I am too new to Linux to know how. Version-Release number of selected component (if applicable):3 How reproducible: Every time Steps to Reproduce: 1. Activate alert notification tool 2. click launch up2date 3. Actual results: Error Message Expected results: Additional info:
It sounds to me like you may not have registered your account yet. Have you activated your entitlement here: https://www.redhat.com/apps/support/? If you have, it sounds like you need to talk to support. You ought to have received information on who to call with your entitlement. Have you already spoken to them? If you cannot find your information on who to call, you might also be able to make use of the following contact website: https://www.redhat.com/about/contact/directory.html I am going to close this bug now, but if you find that you are unable to get the information you need from support, please reopen it and let me know what additional information support might have learned.
This page might also be useful to you: http://www.redhat.com/apps/activate/