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Bug 1145668

Summary: help link in 'Red Hat Access' New case attach file leads to blank page
Product: [JBoss] JBoss Operations Network Reporter: Armine Hovsepyan <ahovsepy>
Component: UIAssignee: Libor Zoubek <lzoubek>
Status: CLOSED CURRENTRELEASE QA Contact: Armine Hovsepyan <ahovsepy>
Severity: medium Docs Contact:
Priority: unspecified    
Version: JON 3.3.0CC: jshaughn, lzoubek, mfoley, theute
Target Milestone: ER05   
Target Release: JON 3.3.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-12-11 14:04:08 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
blank_solutions
none
help_link none

Description Armine Hovsepyan 2014-09-23 13:18:07 UTC
Created attachment 940431 [details]
blank_solutions

Description of problem:
help link in 'Red Hat Access'  New case attach file leads to blank page

Version-Release number of selected component (if applicable):
JON 3.3 ER03

How reproducible:
always

Steps to Reproduce:
. Login in to JON 3.3
2. Click on 'Red Hat Access->Support->Open case'
3. Do 'Red Hat Access' account login, if didn't already
4. Enter case details, Click on 'Next'
5. Click on (More info) link next to 'Attach local file'

Actual results:
After downloading/accepting certificate a blank page is visible

Expected results:
After downloading/accepting certificate solutions page is visible

Additional info:
screen-shot attached

Comment 1 Armine Hovsepyan 2014-09-23 13:18:39 UTC
link visible here -> https://bugzilla.redhat.com/attachment.cgi?id=930873

Comment 2 Simeon Pinder 2014-09-29 08:12:49 UTC
Moving into ER05 as didn't make the ER04 cut.

Comment 6 Simeon Pinder 2014-10-21 20:24:26 UTC
Moving to ON_QA as available to test with the latest brew build:
https://brewweb.devel.redhat.com//buildinfo?buildID=394734

Comment 7 Armine Hovsepyan 2014-10-22 09:36:02 UTC
Created attachment 949318 [details]
help_link

Comment 9 Armine Hovsepyan 2014-10-22 09:37:17 UTC
verified in jon 3.3 ER05
screen-shots attached