Red Hat Bugzilla – Bug 1145742
[RFE] Support case, cant specify level of support
Last modified: 2017-02-23 15:54:47 EST
Description of problem: When creating a support case from the WEBUI it does not let you pick a support level such as standard, self support, or premium. I have tested this on a test system here 6.04 and was able to reproduce the issue. How reproducible: Steps to Reproduce: 1. from webui click on Red Hat Access - Support New Case 2. Try to make a new case but you cant pick the level of support 3.
Since this issue was entered in Red Hat Bugzilla, the release flag has been set to ? to ensure that it is properly evaluated for this release.
This issue has already been addressed upstream. Fix will be added in the next release of the RHA plugin.
FAILEDQA # rpm -qa | grep foreman foreman-1.7.2.8-1.el6_6sat.noarch rubygem-hammer_cli_foreman_discovery-0.0.1.2-1.el6_6sat.noarch foreman-compute-1.7.2.8-1.el6_6sat.noarch ruby193-rubygem-foreman_docker-1.2.0.2-1.el6_6sat.noarch ruby193-rubygem-foreman_hooks-0.3.7-2.el6_6sat.noarch ruby193-rubygem-foreman-tasks-0.6.12.1-1.el6_6sat.noarch foreman-proxy-1.7.2.3-1.el6_6sat.noarch qe-sat6-rhel66.usersys.redhat.com-foreman-client-1.0-1.noarch qe-sat6-rhel66.usersys.redhat.com-foreman-proxy-client-1.0-1.noarch rubygem-hammer_cli_foreman_bootdisk-0.1.2.5-1.el6_6sat.noarch foreman-vmware-1.7.2.8-1.el6_6sat.noarch foreman-libvirt-1.7.2.8-1.el6_6sat.noarch ruby193-rubygem-foreman_abrt-0.0.5-2.el6_6sat.noarch qe-sat6-rhel66.usersys.redhat.com-foreman-proxy-1.0-2.noarch rubygem-hammer_cli_foreman-0.1.4.6-1.el6_6sat.noarch foreman-selinux-1.7.2.8-1.el6_6sat.noarch foreman-debug-1.7.2.8-1.el6_6sat.noarch foreman-gce-1.7.2.8-1.el6_6sat.noarch ruby193-rubygem-foreman-redhat_access-0.0.8-2.el6_6sat.noarch ruby193-rubygem-foreman_discovery-2.0.0.5-1.el6_6sat.noarch ruby193-rubygem-foreman_gutterball-0.0.1.9-1.el6_6sat.noarch foreman-postgresql-1.7.2.8-1.el6_6sat.noarch rubygem-hammer_cli_foreman_tasks-0.0.3.3-1.el6_6sat.noarch foreman-ovirt-1.7.2.8-1.el6_6sat.noarch ruby193-rubygem-foreman_bootdisk-4.0.2.8-1.el6_6sat.noarch screenshot attached
Created attachment 997765 [details] New case
Hi Tazim, The attached screen shot seems related to https://bugzilla.redhat.com/show_bug.cgi?id=1145742 , and not this one. There is also a blocker BZ https://bugzilla.redhat.com/show_bug.cgi?id=1197764 for all Red Hat Access functionality in Satellite 6.1 Lindani