Description of problem: I've in my lab two machine with monitoring enable, everything works fine, but when I try to generate a graph, appear image broked. When I try to open just a image, I can see a server internal error and in catalina.out I've the message bellow. ### 2014-10-10 16:33:59,685 [TP-Processor14] ERROR com.redhat.rhn.frontend.servlets.SessionFilter - Error during transaction. Rolling back javax.servlet.ServletException: Servlet execution threw an exception at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:313) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.redhat.rhn.frontend.servlets.AuthFilter.doFilter(AuthFilter.java:127) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.redhat.rhn.frontend.servlets.LocalizedEnvironmentFilter.doFilter(LocalizedEnvironmentFilter.java:67) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.redhat.rhn.frontend.servlets.EnvironmentFilter.doFilter(EnvironmentFilter.java:100) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.redhat.rhn.frontend.servlets.SessionFilter.doFilter(SessionFilter.java:57) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.redhat.rhn.frontend.servlets.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:97) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190) at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291) at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:769) at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:698) at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:891) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690) at java.lang.Thread.run(Thread.java:701) Caused by: java.lang.Error: Probable fatal error:No fonts found. at sun.font.FontManager.getDefaultPhysicalFont(FontManager.java:1090) at sun.font.FontManager.initialiseDeferredFont(FontManager.java:969) at sun.font.CompositeFont.doDeferredInitialisation(CompositeFont.java:254) at sun.font.CompositeFont.getSlotFont(CompositeFont.java:334) at sun.font.CompositeStrike.getStrikeForSlot(CompositeStrike.java:77) at sun.font.CompositeStrike.getFontMetrics(CompositeStrike.java:93) at sun.font.FontDesignMetrics.initMatrixAndMetrics(FontDesignMetrics.java:358) at sun.font.FontDesignMetrics.<init>(FontDesignMetrics.java:349) at sun.font.FontDesignMetrics.getMetrics(FontDesignMetrics.java:301) at sun.java2d.SunGraphics2D.getFontMetrics(SunGraphics2D.java:798) at org.jfree.text.TextFragment.calculateDimensions(TextFragment.java:229) at org.jfree.text.TextLine.calculateDimensions(TextLine.java:190) at org.jfree.text.TextBlock.calculateDimensions(TextBlock.java:171) at org.jfree.chart.block.LabelBlock.arrange(LabelBlock.java:249) at org.jfree.chart.block.BorderArrangement.arrangeNN(BorderArrangement.java:208) at org.jfree.chart.block.BorderArrangement.arrange(BorderArrangement.java:135) at org.jfree.chart.block.BlockContainer.arrange(BlockContainer.java:181) at org.jfree.chart.block.CenterArrangement.arrangeNN(CenterArrangement.java:284) at org.jfree.chart.block.CenterArrangement.arrange(CenterArrangement.java:98) at org.jfree.chart.block.BlockContainer.arrange(BlockContainer.java:181) at org.jfree.chart.block.FlowArrangement.arrangeNN(FlowArrangement.java:365) at org.jfree.chart.block.FlowArrangement.arrangeRR(FlowArrangement.java:283) at org.jfree.chart.block.FlowArrangement.arrange(FlowArrangement.java:158) at org.jfree.chart.block.BlockContainer.arrange(BlockContainer.java:181) at org.jfree.chart.title.LegendTitle.arrange(LegendTitle.java:486) at org.jfree.chart.JFreeChart.drawTitle(JFreeChart.java:1317) at org.jfree.chart.JFreeChart.draw(JFreeChart.java:1208) at org.jfree.chart.JFreeChart.createBufferedImage(JFreeChart.java:1396) at org.jfree.chart.JFreeChart.createBufferedImage(JFreeChart.java:1376) at org.jfree.chart.ChartUtilities.writeChartAsPNG(ChartUtilities.java:168) at org.jfree.chart.ChartUtilities.writeChartAsPNG(ChartUtilities.java:121) at com.redhat.rhn.frontend.action.systems.monitoring.ProbeGraphAction.writeChartToResponse(ProbeGraphAction.java:217) at com.redhat.rhn.frontend.action.systems.monitoring.ProbeGraphAction.writeGraph(ProbeGraphAction.java:127) at com.redhat.rhn.frontend.action.systems.monitoring.ProbeGraphAction.execute(ProbeGraphAction.java:90) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:425) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:228) at com.redhat.rhn.frontend.struts.RhnRequestProcessor.process(RhnRequestProcessor.java:102) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449) at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) ... 33 more ### How reproducible: 100% Steps to Reproduce: 1. Enable monitoring module 2. Configure a new probe 3. Push scout config 4. Try to view graph Actual results: Error Expected results: See a image / graph Additional info: I'm using SW 2.2 uptodate. The cvs file have all information correctly.
Hello Stephen Herr, I'm looking for a solution for this case and looking deep in my log files, I can see as bellow Java used in my env - /usr/lib/jvm/jre-1.6.0-openjdk.x86_64/bin/java And I found a conf. file where is defined fonts /usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/fontconfig.properties.src at the end of this files, we can see: ######## # Font File Names filename.DejaVu_LGC_Sans=/usr/share/fonts/dejavu-lgc/DejaVuLGCSans.ttf filename.DejaVu_LGC_Sans_Bold=/usr/share/fonts/dejavu-lgc/DejaVuLGCSans-Bold.ttf filename.DejaVu_LGC_Sans_Oblique=/usr/share/fonts/dejavu-lgc/DejaVuLGCSans-Oblique.ttf filename.DejaVu_LGC_Sans_Bold_Oblique=/usr/share/fonts/dejavu-lgc/DejaVuLGCSans-BoldOblique.ttf filename.DejaVu_LGC_Sans_Mono=/usr/share/fonts/dejavu-lgc/DejaVuLGCSansMono.ttf filename.DejaVu_LGC_Sans_Mono_Bold=/usr/share/fonts/dejavu-lgc/DejaVuLGCSansMono-Bold.ttf filename.DejaVu_LGC_Sans_Mono_Oblique=/usr/share/fonts/dejavu-lgc/DejaVuLGCSansMono-Oblique.ttf filename.DejaVu_LGC_Sans_Mono_Bold_Oblique=/usr/share/fonts/dejavu-lgc/DejaVuLGCSansMono-BoldOblique.ttf filename.DejaVu_LGC_Serif=/usr/share/fonts/dejavu-lgc/DejaVuLGCSerif.ttf filename.DejaVu_LGC_Serif_Bold=/usr/share/fonts/dejavu-lgc/DejaVuLGCSerif-Bold.ttf filename.DejaVu_LGC_Serif_Oblique=/usr/share/fonts/dejavu-lgc/DejaVuLGCSerif-Oblique.ttf filename.DejaVu_LGC_Serif_Bold_Oblique=/usr/share/fonts/dejavu-lgc/DejaVuLGCSerif-BoldOblique.ttf filename.Sazanami_Gothic=/usr/share/fonts/japanese/TrueType/sazanami-gothic.ttf filename.Sazanami_Mincho=/usr/share/fonts/japanese/TrueType/sazanami-mincho.ttf filename.AR_PL_ShanHeiSun_Uni=/usr/share/fonts/chinese/TrueType/uming.ttf filename.AR_PL_ZenKai_Uni=/usr/share/fonts/chinese/TrueType/ukai.ttf filename.Baekmuk_Gulim=/usr/share/fonts/korean/TrueType/gulim.ttf filename.Baekmuk_Batang=/usr/share/fonts/korean/TrueType/batang.ttf ######## And I don't have these fonts installed in my system. I found some fonts, although the path is different for any fonts (for example dejavu). I ran this code to check the fonts in my env #### [root@spacewalk lib]# for b in $(cat /tmp/xxx |grep -v ^$|cut -d"=" -f2); do ls -l $b; done ls: cannot access /usr/share/fonts/dejavu-lgc/DejaVuLGCSans.ttf: No such file or directory ls: cannot access /usr/share/fonts/dejavu-lgc/DejaVuLGCSans-Bold.ttf: No such file or directory ls: cannot access /usr/share/fonts/dejavu-lgc/DejaVuLGCSans-Oblique.ttf: No such file or directory ls: cannot access /usr/share/fonts/dejavu-lgc/DejaVuLGCSans-BoldOblique.ttf: No such file or directory ls: cannot access /usr/share/fonts/dejavu-lgc/DejaVuLGCSansMono.ttf: No such file or directory ls: cannot access /usr/share/fonts/dejavu-lgc/DejaVuLGCSansMono-Bold.ttf: No such file or directory ls: cannot access /usr/share/fonts/dejavu-lgc/DejaVuLGCSansMono-Oblique.ttf: No such file or directory ls: cannot access /usr/share/fonts/dejavu-lgc/DejaVuLGCSansMono-BoldOblique.ttf: No such file or directory ls: cannot access /usr/share/fonts/dejavu-lgc/DejaVuLGCSerif.ttf: No such file or directory ls: cannot access /usr/share/fonts/dejavu-lgc/DejaVuLGCSerif-Bold.ttf: No such file or directory ls: cannot access /usr/share/fonts/dejavu-lgc/DejaVuLGCSerif-Oblique.ttf: No such file or directory ls: cannot access /usr/share/fonts/dejavu-lgc/DejaVuLGCSerif-BoldOblique.ttf: No such file or directory ls: cannot access /usr/share/fonts/japanese/TrueType/sazanami-gothic.ttf: No such file or directory ls: cannot access /usr/share/fonts/japanese/TrueType/sazanami-mincho.ttf: No such file or directory ls: cannot access /usr/share/fonts/chinese/TrueType/uming.ttf: No such file or directory ls: cannot access /usr/share/fonts/chinese/TrueType/ukai.ttf: No such file or directory ls: cannot access /usr/share/fonts/korean/TrueType/gulim.ttf: No such file or directory ls: cannot access /usr/share/fonts/korean/TrueType/batang.ttf: No such file or directory ##### I'm just installing the packs bellow to check. dejavu-lgc-sans-fonts-2.30-2.el6.noarch wesnoth-data-1.10.5-1.el6.noarch baekmuk-ttf-batang-fonts-2.2-28.el6.noarch Ps.: Working, I'll open another ticket to be added these packages as requirements of SW default installation. Take Care Waldirio
Hello Stephen Was necessary to according bellow cp /usr/lib/jvm/jre-1.6.0-openjdk.x86_64/lib/fontconfig.properties.src /usr/lib/jvm/jre-1.6.0-openjdk.x86_64/lib/fontconfig.properties yum install -y dejavu-lgc-sans-fonts-2.30-2.el6.noarch yum install -y wesnoth-data-1.10.5-1.el6.noarch yum install -y baekmuk-ttf-batang-fonts-2.2-28.el6.noarch yum install -y baekmuk-ttf-gulim-fonts-2.2-28.el6.noarch yum install -y dejavu-lgc-serif-fonts-2.30-2.el6.noarch yum install -y dejavu-lgc-sans-mono-fonts-2.30-2.el6.noarch mkdir -p /usr/share/fonts/dejavu-lgc mkdir -p /usr/share/fonts/korean/TrueType mkdir -p /usr/share/fonts/korean/TrueType/ cp /usr/share/fonts/dejavu/* /usr/share/fonts/dejavu-lgc cp /usr/share/fonts/baekmuk-ttf/batang.ttf /usr/share/fonts/korean/TrueType cp /usr/share/fonts/baekmuk-ttf/gulim.ttf /usr/share/fonts/korean/TrueType/ Still missing some fonts (there isn't in epel repo) but now the graph are working. Could you drive this ticket to be fixed pls. Thank you Waldirio
I'm glad you got it working. This is a valid bug, but unfortunately its not going to get fixed because Monitoring support is being dropped in the next version of Spacewalk. However it looks like you've done some excellent investigative work and have clear steps for how to fix, so hopefully others who are having this problem will be able to resolve their issue. https://fedorahosted.org/spacewalk/wiki/ReleaseNotes22#SolarisandMonitoringSupport-DeprecationNotice As such I am closing this bug as WONTFIX.
This BZ closed some time during 2.5, 2.6 or 2.7. Adding to 2.7 tracking bug.