Red Hat Bugzilla – Bug 115357
(Action Reqest Sytem) REMEDY user Client crash after opening
Last modified: 2007-11-30 17:07:00 EST
Description of problem:
We use RedHat WS 3 UPDATE1 with default GNOME and metacity.
We start over an Telnet session same programms from a SUN Server.
For example xterm, netscape etc. It works fine. But if we start
Action Request System Remedy user (Version 4.05.01) it starts,
we see die Window, the frame, and de menubar form the programm.
after 1 second it crash without a message.
It occours only with metacity. It woks with ICE, FVWM, and so on.
Version-Release number of selected component (if applicable):
start over X11 ARS Remady User
Steps to Reproduce:
# xhost +
# telnet SERVER
# aruser -d /opt/remedy/arHome/arcmds -i MASK -p % = SERVER
Window with frame to see for a short time.
You can sie fo a short time the menubar form REMEDY
after this it crash
it should work like FVWM, ICE etc.
the window should stay open.
The log of Remedy Clienet (aruser) says:
X Error of failed request: BadAccess (attempt to access private
Major opcode of failed request: 28 (X_GrabButton)
Serial number of failed request: 10800
Current serial number in output stream: 10879
This is 99% likely a bug in the remedy client, making unwarranted
assumptions about the window manager.
If there's some way we can access the source code of the remedy client
we may be able to debug exactly what goes wrong. Otherwise the remedy
authors will need to debug this.