Bug 1157387
| Summary: | "Status: No installed products detected." is displayed while a product cert is subscribed. | ||||||||||
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| Product: | Red Hat Enterprise Linux 7 | Reporter: | qianzhan | ||||||||
| Component: | subscription-manager | Assignee: | Devan Goodwin <dgoodwin> | ||||||||
| Status: | CLOSED ERRATA | QA Contact: | John Sefler <jsefler> | ||||||||
| Severity: | unspecified | Docs Contact: | |||||||||
| Priority: | unspecified | ||||||||||
| Version: | 7.1 | CC: | bkearney, dgoodwin, gxing, shihliu, skallesh, wpoteat | ||||||||
| Target Milestone: | rc | ||||||||||
| Target Release: | --- | ||||||||||
| Hardware: | Unspecified | ||||||||||
| OS: | Unspecified | ||||||||||
| Whiteboard: | |||||||||||
| Fixed In Version: | subscription-manager-1.13.9-1 | Doc Type: | Bug Fix | ||||||||
| Doc Text: | Story Points: | --- | |||||||||
| Clone Of: | Environment: | ||||||||||
| Last Closed: | 2015-03-05 13:15:53 UTC | Type: | Bug | ||||||||
| Regression: | --- | Mount Type: | --- | ||||||||
| Documentation: | --- | CRM: | |||||||||
| Verified Versions: | Category: | --- | |||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||
| Embargoed: | |||||||||||
| Bug Depends On: | |||||||||||
| Bug Blocks: | 1005618 | ||||||||||
| Attachments: |
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Description
qianzhan
2014-10-27 07:19:27 UTC
Created attachment 950897 [details]
wrong status info on My Installed Products tab.png
Looks like a combination of two problems, firstly if this is done against a SAM 1.4 server it's quite easy to reproduce, as SAM is returning a compliant until date of "null". This doesn't happen against current candlepin and I suspect has been dealt with by a separate bug. Meanwhile the client is making the assumption that if your state is "valid", and you have no compliant until date, you must have no installed product certs. Will modify client to handle this more gracefully in the event it doesn't receive a complaint until date. Fixed in subscription-manager.git fa2775296e170c8dbed74965d8f08e0df7b41279. Will appear in subscription-manager-1.13.9-1 The latest RHEL7.1 build now is RHEL7.1-20141113.0 with subscription-manager-1.13.8-1.el7, so I must wait a new build with subscription-manager-1.13.9-1 to verify this bug. Created attachment 960598 [details]
Status info on My installed products tab
Marking verified as status message is fine now.
PS the attachment
[root@dhcp35-236 product]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.9.26.4-1
subscription management rules: 5.11
subscription-manager: 1.13.9-1.el7
python-rhsm: 1.13.8-1.el7
If a new build comes out tomorrow, I will verify it and change the bug's status form ON_QA to VERIFIED. Verified! See attachment "Normal status of subscribe product in My Installed Product tab.png" please. [root@dhcp-128-41 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 1.4.3.28-1.el6sam_splice-Headpin subscription management rules: Unknown subscription-manager: 1.13.9-1.el7 python-rhsm: 1.13.8-1.el7 Move this bug to VERIFIED. Created attachment 962361 [details]
Normal status of subscribe product in My Installed Product tab.png
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHBA-2015-0502.html |