Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
DescriptionShwetha Kallesh
2014-10-31 10:40:45 UTC
Description of problem:
rhsm-icon -i fails with "TypeError: 'NoneType' object has no attribute '__getitem__'"
Version-Release number of selected component (if applicable):
[root@localhost ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.9.26.3-1
subscription management rules: 5.11
subscription-manager: 1.13.6-1.el7
python-rhsm: 1.13.6-1.el7
How reproducible:
Steps to Reproduce:
[root@localhost ~]# subscription-manager register
Username: qa
Password:
The system has been registered with ID: 62c92fae-179e-47f0-9c67-4417c35f6f4d
[root@localhost ~]# rhsm-icon -i
Error: Traceback (most recent call last):
File "/usr/lib64/python2.7/site-packages/dbus/service.py", line 707, in _message_cb
retval = candidate_method(self, *args, **keywords)
File "/usr/libexec/rhsmd", line 160, in check_status
self.entitlement_status_changed_reason(get_compliance_status())
File "/usr/libexec/rhsmd", line 97, in get_compliance_status
result.update({"system_status": (status['status'], "")})
TypeError: 'NoneType' object has no attribute '__getitem__'
Actual results:
Expected results:
Additional info:
Retested on ,
# subscription-manager version
server type: This system is currently not registered.
subscription management server: 0.9.26.7-1
subscription management rules: 5.12
subscription-manager: 1.13.16-1.el7
python-rhsm: 1.13.10-1.el7
# subscription-manager register
Username: qa
Password:
The system has been registered with ID: 8f809c52-3211-4278-b6c1-a582fba44b76
# rhsm-icon -i
GConf Error: Client failed to connect to the D-BUS daemon:
Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
Failed to open connection to bus: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
rhsm-icon -i failed with above error!! moving back to New
Please ignore comment 9, i made a mistake while switching between vnc sessions.
# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.9.26.7-1
subscription management rules: 5.12
subscription-manager: 1.13.17-1.el7
python-rhsm: 1.13.10-1.el7
# subscription-manager register
Username: qa
Password:
The system has been registered with ID: 2c81d425-3b56-40e7-b7a4-3a4c51e89ecc
# rhsm-icon -i
rhsm-icon pops up , Marking Verified!!
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://rhn.redhat.com/errata/RHBA-2015-0502.html
Description of problem: rhsm-icon -i fails with "TypeError: 'NoneType' object has no attribute '__getitem__'" Version-Release number of selected component (if applicable): [root@localhost ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 0.9.26.3-1 subscription management rules: 5.11 subscription-manager: 1.13.6-1.el7 python-rhsm: 1.13.6-1.el7 How reproducible: Steps to Reproduce: [root@localhost ~]# subscription-manager register Username: qa Password: The system has been registered with ID: 62c92fae-179e-47f0-9c67-4417c35f6f4d [root@localhost ~]# rhsm-icon -i Error: Traceback (most recent call last): File "/usr/lib64/python2.7/site-packages/dbus/service.py", line 707, in _message_cb retval = candidate_method(self, *args, **keywords) File "/usr/libexec/rhsmd", line 160, in check_status self.entitlement_status_changed_reason(get_compliance_status()) File "/usr/libexec/rhsmd", line 97, in get_compliance_status result.update({"system_status": (status['status'], "")}) TypeError: 'NoneType' object has no attribute '__getitem__' Actual results: Expected results: Additional info: