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Bug 1159266 - rhsm-icon -i fails with "TypeError: 'NoneType' object has no attribute '__getitem__'"
Summary: rhsm-icon -i fails with "TypeError: 'NoneType' object has no attribute '__get...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: subscription-manager
Version: 7.1
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: William Poteat
QA Contact: John Sefler
URL:
Whiteboard:
: 1159196 (view as bug list)
Depends On:
Blocks: rhsm-rhel71
TreeView+ depends on / blocked
 
Reported: 2014-10-31 10:40 UTC by Shwetha Kallesh
Modified: 2015-03-05 13:15 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2015-03-05 13:15:59 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
rhsm-icon (456.39 KB, image/png)
2014-11-24 07:39 UTC, Shwetha Kallesh
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2015:0502 0 normal SHIPPED_LIVE subscription-manager bug fix and enhancement update 2015-03-05 16:20:39 UTC

Description Shwetha Kallesh 2014-10-31 10:40:45 UTC
Description of problem:
rhsm-icon -i fails with "TypeError: 'NoneType' object has no attribute '__getitem__'"

Version-Release number of selected component (if applicable):

[root@localhost ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.9.26.3-1
subscription management rules: 5.11
subscription-manager: 1.13.6-1.el7
python-rhsm: 1.13.6-1.el7

How reproducible:


Steps to Reproduce:
[root@localhost ~]# subscription-manager register
Username: qa
Password: 
The system has been registered with ID: 62c92fae-179e-47f0-9c67-4417c35f6f4d 
[root@localhost ~]# rhsm-icon -i
Error: Traceback (most recent call last):
  File "/usr/lib64/python2.7/site-packages/dbus/service.py", line 707, in _message_cb
    retval = candidate_method(self, *args, **keywords)
  File "/usr/libexec/rhsmd", line 160, in check_status
    self.entitlement_status_changed_reason(get_compliance_status())
  File "/usr/libexec/rhsmd", line 97, in get_compliance_status
    result.update({"system_status": (status['status'], "")})
TypeError: 'NoneType' object has no attribute '__getitem__'

Actual results:


Expected results:


Additional info:

Comment 2 Adrian Likins 2014-10-31 17:18:56 UTC
*** Bug 1159196 has been marked as a duplicate of this bug. ***

Comment 4 Shwetha Kallesh 2014-11-24 07:39:59 UTC
Created attachment 960589 [details]
rhsm-icon

Marking verified!!

rhsm-icon pops up when you run 

rhsm-icon -i

Comment 5 William Poteat 2014-11-26 16:45:53 UTC
fixed by commit e3b6516ed3a7e1e382a38746bb2f7e1dc190679d

Comment 7 William Poteat 2015-01-20 20:36:57 UTC
Feature that caused this issue was reverted for 7.1. Please re-verify.

Comment 9 Rehana 2015-01-21 06:56:40 UTC
Retested on ,

# subscription-manager version 
server type: This system is currently not registered.
subscription management server: 0.9.26.7-1
subscription management rules: 5.12
subscription-manager: 1.13.16-1.el7
python-rhsm: 1.13.10-1.el7

# subscription-manager register 
Username: qa
Password: 
The system has been registered with ID: 8f809c52-3211-4278-b6c1-a582fba44b76 

# rhsm-icon -i
GConf Error: Client failed to connect to the D-BUS daemon:
Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
Failed to open connection to bus: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.


rhsm-icon -i failed with above error!! moving back to New

Comment 10 Rehana 2015-01-21 07:09:54 UTC
Please ignore comment 9, i made a mistake while switching between vnc sessions.

# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.9.26.7-1
subscription management rules: 5.12
subscription-manager: 1.13.17-1.el7
python-rhsm: 1.13.10-1.el7

# subscription-manager register 
Username: qa
Password: 
The system has been registered with ID: 2c81d425-3b56-40e7-b7a4-3a4c51e89ecc 

# rhsm-icon -i


rhsm-icon pops up , Marking Verified!!

Comment 12 errata-xmlrpc 2015-03-05 13:15:59 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHBA-2015-0502.html


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