Description of problem: USB printer HP LaserJet Professional M1132 MFP couldn't print test page Also I am installed hp-plugin: [root@localhost ~]# hp-plugin HP Linux Imaging and Printing System (ver. 3.14.10) Plugin Download and Install Utility ver. 2.1 Copyright (c) 2001-13 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Checking for network connection... Downloading plug-in from: Receiving digital keys: /bin/gpg --homedir /root/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0xA59047B9 Creating directory plugin_tmp Verifying archive integrity... All good. Uncompressing HPLIP 3.14.10 Plugin Self Extracting Archive............................... HP Linux Imaging and Printing System (ver. 3.14.10) Plugin Installer ver. 3.0 Copyright (c) 2001-13 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Plug-in version: 3.14.10 Installed HPLIP version: 3.14.10 Number of files to install: 26 Done. Plug-in installation successful Done. [root@localhost ~]# Demonstration: https://drive.google.com/file/d/0B0nwzlfiB4aQTTJqY3l5elZkNTA/view?usp=sharing
prequel: https://bugzilla.redhat.com/show_bug.cgi?id=1158743
Could you please attach the output of this command?: su -c 'journalctl _COMM=cupsd' If it gives no output, please attach /var/log/cups/error_log.
Sorry, make that: su -c 'journalctl _COMM=cupsd --since=2014-11-04'
Created attachment 954041 [details] cupsd.log
"ноя 05 10:23:49 localhost.localdomain cupsd[663]: [Job 11] Error: This module is designed to work with HP Printers only" This is a problem with the proprietary plug-in. Nothing we can do here. e.g.: https://answers.launchpad.net/hplip/+question/208714
Too bad. 1. Who can help with hplip? 2. Can we do without it?
With proprietary software, you can no choice but to contact the vendor (HP) directly and hope they will help. There is a table on the HPLIP site showing which printer models require proprietary plugins and which do not: http://hplipopensource.com/hplip-web/supported_devices/index.html
Tim, can you help me with contacts?
You could try here: https://bugs.launchpad.net/hplip or contact HP's customer service using the link on their web page.
Tim, thanks. I found reporting instruction there, but that Fedora 21 is unsupported is shock for me :( Look below: $ hp-doctor HP Linux Imaging and Printing System (ver. 3.14.10) Self Diagnse Utility and Healing Utility ver. 1.0 Copyright (c) 2001-13 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Checking for Deprecated items.... error: This distro (i.e fedora 21) is either deprecated or not yet supported. The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes*, n=no):y Checking for HPLIP updates.... error: Failed to locate hp-upgrade utility Checking for Dependencies.... warning: fedora-21 version is not supported. Using fedora-20 versions dependencies to verify and install... --------------- | SYSTEM INFO | --------------- Kernel: 3.17.7-300.fc21.i686+PAE #1 SMP Wed Dec 17 03:23:44 UTC 2014 GNU/Linux Host: localhost.localdomain Proc: 3.17.7-300.fc21.i686+PAE #1 SMP Wed Dec 17 03:23:44 UTC 2014 GNU/Linux Distribution: fedora 21 Bitness: 32 bit
Missing Required Dependencies ----------------------------- error: 'dbus-devel' package is missing/incompatible error: 'cups' package is missing or 'cups' service is not running. error: 'libjpeg-devel' package is missing/incompatible error: 'python-devel' package is missing/incompatible error: 'cups-devel' package is missing or 'cups' service is not running. error: 'sane-backends-devel' package is missing/incompatible error: 'libusb1-devel' package is missing/incompatible error: 'cups-devel' package is missing or 'cups' service is not running. error: 'net-snmp-devel' package is missing/incompatible error: 'libtool' package is missing/incompatible Missing Optional Dependencies ----------------------------- error: 'avahi-tools' package is missing/incompatible error: 'xsane' package is missing/incompatible error: 'notify-python' package is missing/incompatible
Created attachment 972335 [details] hp-doctor.log
Tim, hp-doctor reconfigure printer and print his test page. But Fedora still couldn't print and print his test page (scanning works). Please look at hp-doctor.log
Again run hp-doctor and after second reconfigure printer begin print blank page :(
Created attachment 972353 [details] hp-doctor2.log
Very strange because test page now printed. But every PDF printed as blank page.
(In reply to Mikhail from comment #10) > I found reporting instruction there, but that Fedora 21 is unsupported is > shock for me :( It shouldn't be. You're running a diagnosis tool that was released in October and which says: > error: This distro (i.e fedora 21) is either deprecated or not yet > supported. .. that Fedora 21 might not yet be supported. HPLIP in October didn't know about Fedora 21 which was released in December. :-) The hp-doctor tool is very limited and not particularly useful. In fact, it's pretty unhelpful because it gives wrong information: for instance, the development packages are not required at runtime, so this sort of thing is rubbish: error: 'dbus-devel' package is missing/incompatible Also, is CUPS really not running?: error: 'cups' package is missing or 'cups' service is not running. I'll bet it is running, as the printer is actually doing something. etc. So, really, hp-doctor is not a useful tool for trying to find the problem. Now, the actual problem is this: [Job 11] Error: This module is designed to work with HP Printers only from comment #5. That string comes from the proprietary plug-in. Your printer cannot function with HPLIP without that proprietary plug-in: http://hplipopensource.com/hplip-web/models/laserjet/hp_laserjet_professional_m1132_mfp.html so until that's fixed, there's nothing else we can do here, sorry.
Good news 19 Jan computer receive update of the system. After reboot I see strange messages in dmesg log. As if appeared CD-ROM but it is not working. /dev/sr0 Decided to find out what was going on there was it the printer began to be determined. After power off/on printer I see that system began to automatically install the driver, which has not previously been seen. https://drive.google.com/file/d/0B0nwzlfiB4aQbTF5QVNzR0xrcTA/view?usp=sharing And after it printer begin prints standard test page and print PDF documents. Me so it seems but now it works without proprietary module? I am happy :) The only thing that confuses is Fail message when trying to install hpijs (you can see it on my screencast). I thought message must be different. For example "Ok. Already installed." or "Ok. Installation no needed." Message about Failure is not good this :)
Created attachment 982210 [details] yum.log
The next question how share this printer over network?
(In reply to Mikhail from comment #18) > The only thing that confuses is Fail message when trying to install hpijs > (you can see it on my screencast). That's bug #1159376. (In reply to Mikhail from comment #20) > The next question how share this printer over network? Use system-config-printer ("Print Settings") to set that up. You'll need to enable sharing in Server Settings and mark each printer you want to share as 'Shared' in its properties. You'll also need to alter the firewall to allow that system to operate as an IPP server. If you have trouble with this, please follow up on the 'users' mailing list: https://admin.fedoraproject.org/mailman/listinfo/users
> Use system-config-printer ("Print Settings") to set that up. You'll need to > enable sharing in Server Settings and mark each printer you want to share as > 'Shared' in its properties. You'll also need to alter the firewall to allow > that system to operate as an IPP server. If you have trouble with this, > please follow up on the 'users' mailing list: > https://admin.fedoraproject.org/mailman/listinfo/users Big thanks! Do you have plans to migrate this functionality in gnome-control-center?
I don't maintain gnome-control-center. I'm not sure what the GNOME plans are othe than: https://wiki.gnome.org/Design/SystemSettings/Sharing ...which lists printer sharing as a secondary goal for the Sharing panel.