Description of problem: gnome-abrt cannot report problems when behind a proxy without a direct access to Internet. It was found that analyze_CCpp ignores HTTP proxy settings because it does not use curl, while investigating issue here: https://bugzilla.redhat.com/show_bug.cgi?id=1158474 Version-Release number of selected component (if applicable): gnome-abrt-0.3.7-3.fc20.x86_64 abrt-addon-ccpp-2.2.2-1.fc20.x86_64 abrt-retrace-client-2.2.2-1.fc20.x86_64 abrt-addon-python3-2.2.2-1.fc20.x86_64 abrt-addon-vmcore-2.2.2-1.fc20.x86_64 abrt-libs-2.2.2-1.fc20.x86_64 abrt-desktop-2.2.2-1.fc20.x86_64 abrt-plugin-bodhi-2.2.2-1.fc20.x86_64 abrt-2.2.2-1.fc20.x86_64 abrt-dbus-2.2.2-1.fc20.x86_64 abrt-gui-2.2.2-1.fc20.x86_64 abrt-addon-xorg-2.2.2-1.fc20.x86_64 abrt-gui-libs-2.2.2-1.fc20.x86_64 abrt-addon-python-2.2.2-1.fc20.x86_64 abrt-addon-kerneloops-2.2.2-1.fc20.x86_64 abrt-addon-pstoreoops-2.2.2-1.fc20.x86_64 abrt-java-connector-1.0.10-1.fc20.x86_64 abrt-python-2.2.2-1.fc20.x86_64 abrt-python3-2.2.2-1.fc20.x86_64 How reproducible: easily Steps to Reproduce: 1. Network without a direct access to Internet. DNS does not resolve Internet-wide address. Internet access is available via HTTP proxy 2. ABRT has some crash to report 3. Configure proxy via http_proxy and https_proxy environment variables 3. run gnome-abrt 4. choose a crash to report 5. press "report" button Actual results: A messagebox "An error occured while connecting to 'retrace.fedoraproject.org'" appears Log says "Can't resolve host name 'retrace.fedoraproject.org'. NSS error -5973." Expected results: Abrt connects to required services via HTTP proxy and is able to report crash. Additional info: Please refer this comment for exact steps I've done to check that proxy works, but abrt not: https://bugzilla.redhat.com/show_bug.cgi?id=1158474#c4 The following was found in the bug for Gnome Abrt (https://bugzilla.redhat.com/show_bug.cgi?id=1158474#c5): > and press "Report" button I have this error: > -- Running report_uReport --- > ('report_uReport' completed successfully) > https_proxy was used here. 'report_uReport' communicates with 'retrace.fedoraproject.org' too. > --- Running analyze_CCpp --- > Ok to upload core dump? (It may contain sensitive data). If your answer is > 'No', a stack trace will be generated locally. (It may download a huge > amount of data). 'YES' > Querying server settings > An error occurred while connecting to 'retrace.fedoraproject.org' > Can't resolve host name 'retrace.fedoraproject.org'. NSS error -5973. > Do you want to generate a stack trace locally? (It may download a huge > amount of data but reporting can't continue without stack trace). 'NO' > ('analyze_CCpp' exited with 1) > 'analyze_CCpp' is the only piece of ABRT which does not use curl and HTTP proxy support needs to be added to this tool.
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This message is a reminder that Fedora 23 is nearing its end of life. Approximately 4 (four) weeks from now Fedora will stop maintaining and issuing updates for Fedora 23. It is Fedora's policy to close all bug reports from releases that are no longer maintained. At that time this bug will be closed as EOL if it remains open with a Fedora 'version' of '23'. Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, simply change the 'version' to a later Fedora version. Thank you for reporting this issue and we are sorry that we were not able to fix it before Fedora 23 is end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora, you are encouraged change the 'version' to a later Fedora version prior this bug is closed as described in the policy above. Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Fedora release includes newer upstream software that fixes bugs or makes them obsolete.
Upstream issue: https://github.com/abrt/abrt/issues/1208
Fedora 23 changed to end-of-life (EOL) status on 2016-12-20. Fedora 23 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen this bug against that version. If you are unable to reopen this bug, please file a new report against the current release. If you experience problems, please add a comment to this bug. Thank you for reporting this bug and we are sorry it could not be fixed.