Description of problem: Upgrading from RHSC 3.0.2 to 3.0.3 fails with error /sbin/service failed to execute Version-Release number of selected component (if applicable): rhsc-3.0.3-1.17.el6rhs.noarch How reproducible: Always Steps to Reproduce: 1. Install RHEL6.6 2. Register to live channel and install rhsc. 3. Now add the repos of 3.0.3 4. Run 'yum update rhsc-setup' following rhsc-setup Actual results: Setup should exit sucessfully Expected results: rhsc-setup gives an error saying /sbin/service fails to execute. Additional info:
Kanagaraj has analyzed the installation logs and found that nagios fails to start. Nagios is failing to start. <snip> 2014-11-07 17:45:30 DEBUG otopi.plugins.otopi.services.rhel plugin.execute:861 execute-output: ('/sbin/service', 'nagios', 'start') stdout: Starting nagios:CONFIG ERROR! Start aborted. Check your Nagios configuration. 2014-11-07 17:45:30 DEBUG otopi.plugins.otopi.services.rhel plugin.execute:866 execute-output: ('/sbin/service', 'nagios', 'start') stderr: 2014-11-07 17:45:30 DEBUG otopi.context context._executeMethod:152 method exception Traceback (most recent call last): File "/usr/lib/python2.6/site-packages/otopi/context.py", line 142, in _executeMethod method['method']() File "/usr/share/ovirt-engine/setup/bin/../plugins/ovirt-engine-setup/rhsc-setup-plugins/monitoring/monitoring.py", line 124, in _closeup self.services.state(name=service, state=True) File "/usr/share/otopi/plugins/otopi/services/rhel.py", line 188, in state 'start' if state else 'stop' File "/usr/share/otopi/plugins/otopi/services/rhel.py", line 96, in _executeServiceCommand raiseOnError=raiseOnError File "/usr/lib/python2.6/site-packages/otopi/plugin.py", line 871, in execute command=args[0], RuntimeError: Command '/sbin/service' failed to execute </snip>
Verified and works fine with build rhsc-3.0.3-1.19.el6rhs.noarch. Performed the steps below; 1) Installed RHEL6.6 2) Registerd to live channel using satellite. 3) Yum update and reboot the machine. 4) Yum install rhsc. 5) Added 3.0.3 repos. 6) Ran 'yum update rhsc-setup' followed by rhsc-setup. setup went through successfully with out any issues.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHBA-2015-0039.html