This bug is a clone of BZ#1124704 and has been raised to request the inclusion of the content added in that bug to the Installation Guide.
Many thanks for filing this bug Andrew. I have added a note about UTF-8 encoding in the Installation Options chapter for the BRMS and BPMS Installation and the Getting Started Guides. This can be verified here [1] for BRMS and here [2] for BPMS, for the Installation Guides. The Getting Started Guides update is identical. Moving this to ON_QA. Once it has been verified, I will set it up for an async release in first week of Dec. [1] http://documentation-devel.engineering.redhat.com/site/documentation/en-US/Red_Hat_JBoss_BRMS/6.0/html-single/Installation_Guide/index.html#Installation_options [2] http://documentation-devel.engineering.redhat.com/site/documentation/en-US/Red_Hat_JBoss_BPM_Suite/6.0/html-single/Installation_Guide/index.html#chap-Installation_options
This is now live and can be verified here [1] for BPMS. Moving it to CLOSED - Current Release. [1] https://access.redhat.com/documentation/en-US/Red_Hat_JBoss_BPM_Suite/6.0/html-single/Installation_Guide/index.html#chap-Installation_options