RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Description of problem:
When polling cups printers form a cups server and Printers containing "_" in the name, the client shows the printers with "-" instead. This makes the Print Queue not available any longer.

Version-Release number of selected component (if applicable):
cups-1.6.3-14.el7

How reproducible:
Every time you poll for a Printer with "_" in the Name

Steps to Reproduce:
1. set the BrowsePoll in /etc/cups/cups-browsed.conf to a server containing Printers with "_" in the name
2. systemctl restart cups-browsed.service

Actual results:
Printers are shown with "-" in the name

Expected results:
Printers should appear with "_" in the Name as shown on the cups server

Additional info:

Workaround: in /etc/cups/client.conf add: ServerName <servername>

but it should work to just put it in cups-browsed.conf

Confirmed.

Reported upstream:
  https://bugs.linuxfoundation.org/show_bug.cgi?id=1241

Fixed upstream in revision 7306.

is there a way to get this fix into RHEL 7?

any news on this? Is there any further info needed?

This is affecting all my users printing on RHEL 7.

Support case 01313835  attached. RH CSB team is requesting we move the fix up if possible.

*** Bug 1230862 has been marked as a duplicate of this bug. ***

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHSA-2015-2360.html