Bug 1170534 - Cannot report kernel crash: "more than one oops"
Summary: Cannot report kernel crash: "more than one oops"
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Fedora
Classification: Fedora
Component: abrt
Version: 21
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Matej Habrnal
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2014-12-04 09:41 UTC by Milan Bouchet-Valat
Modified: 2015-11-25 13:10 UTC (History)
7 users (show)

Fixed In Version: abrt-2.3.0-9.fc21
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2015-11-25 13:10:19 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
dmesg_log (228.12 KB, text/plain)
2014-12-04 10:33 UTC, Milan Bouchet-Valat
no flags Details

Description Milan Bouchet-Valat 2014-12-04 09:41:03 UTC
I've been experiencing a kernel crash twice, but I'm not able to report it because abrt reports "Can't update the problem: more than one oops found". Is there anything I can do to get enough information to make a report?


[Some messages below are approximate translations from French.]
déc. 04 10:20:15 milan kernel: ---[ end trace 6b09e159aa2cc5a2 ]---
déc. 04 10:20:15 milan kernel:  [<ffffffff810b5210>] ? kthread_create_on_node+0x1a0/0x1a0
déc. 04 10:20:15 milan kernel:  [<ffffffff81746a3c>] ret_from_fork+0x7c/0xb0
déc. 04 10:20:15 milan kernel:  [<ffffffff810b5210>] ? kthread_create_on_node+0x1a0/0x1a0
déc. 04 10:20:15 milan kernel:  [<ffffffff810b52fa>] kthread+0xea/0x100
déc. 04 10:20:15 milan kernel:  [<ffffffffa071d070>] ? btrfs_cleanup_transaction+0x550/0x550 [btrfs]
déc. 04 10:20:15 milan kernel:  [<ffffffffa071d2b5>] transaction_kthread+0x245/0x260 [btrfs]
déc. 04 10:20:15 milan kernel:  [<ffffffffa07215e8>] btrfs_commit_transaction+0x388/0x950 [btrfs]
déc. 04 10:20:15 milan kernel:  [<ffffffffa0776169>] btrfs_assert_delayed_root_empty+0x39/0x40 [btrfs]
déc. 04 10:20:15 milan kernel:  [<ffffffff810971da>] warn_slowpath_null+0x1a/0x20
déc. 04 10:20:15 milan kernel:  [<ffffffff810970ad>] warn_slowpath_common+0x7d/0xa0
déc. 04 10:20:15 milan kernel:  [<ffffffff8173f929>] dump_stack+0x45/0x56
déc. 04 10:20:15 milan kernel: Call Trace:
déc. 04 10:20:15 milan kernel:  0000000000000000 ffff8801cf415000 ffff88015614a000 0000000000000000
déc. 04 10:20:15 milan kernel:  0000000000000000 ffff8800966bbdf0 ffffffff810970ad ffff880095af8b40
déc. 04 10:20:15 milan kernel:  0000000000000000 0000000007e0ba62 ffff8800966bbdb8 ffffffff8173f929
déc. 04 10:20:15 milan kernel: Hardware name: Hewlett-Packard HP Pavilion dm4 Notebook PC     /146A, BIOS F.11 07/08/2010
déc. 04 10:20:15 milan kernel: CPU: 3 PID: 630 Comm: btrfs-transacti Tainted: G        W      3.17.4-301.fc21.x86_64 #1
déc. 04 10:20:15 milan kernel:  snd_pcm hp_wmi bcma sparse_keymap rfkill snd_timer iTCO_wdt iTCO_vendor_support snd lpc_ich mfd_core wmi intel_ips joy
déc. 04 10:20:15 milan kernel: Modules linked in: nf_conntrack_netbios_ns nf_conntrack_broadcast ip6t_rpfilter ip6t_REJECT xt_conntrack ebtable_nat eb
déc. 04 10:20:15 milan kernel: WARNING: CPU: 3 PID: 630 at fs/btrfs/delayed-inode.c:1410 btrfs_assert_delayed_root_empty+0x39/0x40 [btrfs]()
déc. 04 10:20:15 milan kernel: ------------[ cut here ]------------
déc. 04 10:20:14 milan abrt-server[2783]: No actions are found for event 'notify'
déc. 04 10:20:14 milan abrt-server[2783]: Cannot extract oops message: «  »
déc. 04 10:20:14 milan abrt-dump-oops[2797]: Can't update the problem: more than one oops found
déc. 04 10:20:14 milan abrt-dump-oops[2797]: Updating problem directory
déc. 04 10:20:14 milan abrt-server[2783]: Extracting oops text from memory dump

Comment 1 Jakub Filak 2014-12-04 10:21:13 UTC
Thank you for the report!

I am afraid that there is no easy way to convince ABRT to report that kernel panic. The problem is that ABRT extracts dmesg from vmcore and expects exactly one kernel oops (the one which caused the panic) in the dmesg file.

You can extract dmesg manually using the following command:
# makedumpfile --dump-dmesg -f /var/crash/[vmcore dir]/vmcore dmesg_log

The information you need should appear in 'dmesg_log' file.

Comment 2 Milan Bouchet-Valat 2014-12-04 10:33:13 UTC
Actually, dmesg_log is already present in that directory, I'm attaching it. It seems that the first problem is in the intel video driver, and then a whole series of traces are printed.

Should I consider that the bug is in the intel video driver then? Is that enough to report it, or is there a better way of getting information about that oops, if the others are disturbing abrt?

Comment 3 Milan Bouchet-Valat 2014-12-04 10:33:40 UTC
Created attachment 964575 [details]
dmesg_log

Comment 4 Jakub Filak 2014-12-04 10:52:30 UTC
(In reply to Milan Bouchet-Valat from comment #2)
> Should I consider that the bug is in the intel video driver then?

I would say yes.

> Is that enough to report it

Yes, dmesg_log is enough to open a bug report against kernel component. ABRT only extracts some meta-data (kernel version, taint flags, etc) from the backtrace to be able to file a bug report, but you don't need it, because you already known all these information.

> , or is there a better way of getting information about
> that oops, if the others are disturbing abrt?

I don't think so. I'm going to teach ABRT to use the first found oops in order to fix this bug.

Comment 5 Milan Bouchet-Valat 2014-12-04 11:09:20 UTC
Thanks! I've filed it upstream as https://bugzilla.kernel.org/show_bug.cgi?id=89241

Comment 6 Matej Habrnal 2015-07-13 14:08:49 UTC
I've opened the pull request https://github.com/abrt/abrt/pull/1010 which fixes the bug.

Comment 7 Fedora Update System 2015-08-17 10:53:03 UTC
gnome-abrt-1.0.0-4.fc21,abrt-2.3.0-9.fc21 has been submitted as an update for Fedora 21.
https://admin.fedoraproject.org/updates/gnome-abrt-1.0.0-4.fc21,abrt-2.3.0-9.fc21

Comment 8 Fedora Update System 2015-08-19 08:26:43 UTC
Package gnome-abrt-1.0.0-4.fc21, abrt-2.3.0-9.fc21:
* should fix your issue,
* was pushed to the Fedora 21 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing gnome-abrt-1.0.0-4.fc21 abrt-2.3.0-9.fc21'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/FEDORA-2015-13776/gnome-abrt-1.0.0-4.fc21,abrt-2.3.0-9.fc21
then log in and leave karma (feedback).

Comment 9 Fedora End Of Life 2015-11-04 16:02:02 UTC
This message is a reminder that Fedora 21 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 21. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as EOL if it remains open with a Fedora  'version'
of '21'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora 21 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
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