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Bug 1183122 - rhsmd/subman dbus traceback on 'attach --pool'
Summary: rhsmd/subman dbus traceback on 'attach --pool'
Keywords:
Status: CLOSED WORKSFORME
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: subscription-manager
Version: 7.1
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: rc
: ---
Assignee: candlepin-bugs
QA Contact: John Sefler
URL:
Whiteboard:
Depends On:
Blocks: rhsm-rhel71
TreeView+ depends on / blocked
 
Reported: 2015-01-16 18:17 UTC by Adrian Likins
Modified: 2015-01-21 21:22 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2015-01-21 21:22:35 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
pprint status info of cert sorter status (14.09 KB, text/plain)
2015-01-16 18:23 UTC, Adrian Likins 		no flags Details
View All

Description Adrian Likins 2015-01-16 18:17:06 UTC 
Description of problem:

[subscription-manager (master % u=)]$ sudo bin/subscription-manager attach --pool 8a8d01384af34594014af345d63a05b5
Successfully attached a subscription for: Multi-Attribute Stackable (2 GB, 2 Cores)
Traceback (most recent call last):
  File "/home/adrian/src/subscription-manager/bin/subscription_manager/dbus_interface.py", line 59, in emit_status
    self.validity_iface.emit_status()
  File "/usr/lib64/python2.7/site-packages/dbus/proxies.py", line 70, in __call__
    return self._proxy_method(*args, **keywords)
  File "/usr/lib64/python2.7/site-packages/dbus/proxies.py", line 145, in __call__
    **keywords)
  File "/usr/lib64/python2.7/site-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Python.KeyError: Traceback (most recent call last):
  File "/usr/lib64/python2.7/site-packages/dbus/service.py", line 707, in _message_cb
    retval = candidate_method(self, *args, **keywords)
  File "/usr/libexec/rhsmd", line 227, in emit_status
    refresh_compliance_status(self._dbus_properties)
  File "/usr/libexec/rhsmd", line 138, in refresh_compliance_status
    label = reason['attributes']['product_id']
KeyError: 'product_id'



The system and server were heavily loaded at the time, doing lots of hypervisorCheckins, so
maybe hard to reproduce.

Running it again for a different pool against a "local" cp with test data:

# 8a8d01384af34594014af345e1f71453 is a "Cores Package (26 cores)" pool
[subscription-manager (master % u=)]$ sudo bin/subscription-manager attach --pool 8a8d01384af34594014af345e1f71453
Successfully attached a subscription for: Cores Package (26 cores)
Traceback (most recent call last):
  File "/home/adrian/src/subscription-manager/bin/subscription_manager/dbus_interface.py", line 59, in emit_status
    self.validity_iface.emit_status()
  File "/usr/lib64/python2.7/site-packages/dbus/proxies.py", line 70, in __call__
    return self._proxy_method(*args, **keywords)
  File "/usr/lib64/python2.7/site-packages/dbus/proxies.py", line 145, in __call__
    **keywords)
  File "/usr/lib64/python2.7/site-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Python.KeyError: Traceback (most recent call last):
  File "/usr/lib64/python2.7/site-packages/dbus/service.py", line 707, in _message_cb
    retval = candidate_method(self, *args, **keywords)
  File "/usr/libexec/rhsmd", line 227, in emit_status
    refresh_compliance_status(self._dbus_properties)
  File "/usr/libexec/rhsmd", line 138, in refresh_compliance_status
    label = reason['attributes']['product_id']
KeyError: 'product_id'



[subscription-manager (master % u=)]$ sudo bin/subscription-manager attach --pool 8a8d01384af34594014af345dcdb0f55
Successfully attached a subscription for: Awesome OS Server Basic (data center)
Traceback (most recent call last):
  File "/home/adrian/src/subscription-manager/bin/subscription_manager/dbus_interface.py", line 59, in emit_status
    self.validity_iface.emit_status()
  File "/usr/lib64/python2.7/site-packages/dbus/proxies.py", line 70, in __call__
    return self._proxy_method(*args, **keywords)
  File "/usr/lib64/python2.7/site-packages/dbus/proxies.py", line 145, in __call__
    **keywords)
  File "/usr/lib64/python2.7/site-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Python.KeyError: Traceback (most recent call last):
  File "/usr/lib64/python2.7/site-packages/dbus/service.py", line 707, in _message_cb
    retval = candidate_method(self, *args, **keywords)
  File "/usr/libexec/rhsmd", line 229, in emit_status
    refresh_compliance_status(self._dbus_properties)
  File "/usr/libexec/rhsmd", line 140, in refresh_compliance_status
    label = reason['attributes']['product_id']
KeyError: 'product_id'

That pool is for:
Subscription Name:   Awesome OS Server Basic (data center)
Provides:            
SKU:                 awesomeos-server-basic-dc
Contract:            1
Pool ID:             8a8d01384af34594014af345dcdb0f55
Provides Management: No
Available:           10
Suggested:           1
Service Level:       None
Service Type:        Self-Support
Subscription Type:   Standard
Ends:                01/15/2016
System Type:         Physical



Version-Release number of selected component (if applicable):
3004641f07fd5d0bf247418c5b7faf245dfe8222
subman master on jav 15

How reproducible:


Steps to Reproduce:
1.
2.
3.

Actual results:


Expected results:


Additional info:
Comment 3 Adrian Likins 2015-01-16 18:22:06 UTC 
Also, looks like those pools caused some rulefailed reasons.

Server log:

2015-01-16 13:14:33,673 [req=e414273d-a03c-420e-873f-69cd5cd7f994, org=admin] WARN  org.candlepin.controller.CandlepinPoolManager - Entitlement not granted: [rulefailed.consumer.already.has.product]


A pretty printed version of the results of:

status = sorter.get_compliance_status()      # rhsm_d.py:127

is attached
Comment 4 Adrian Likins 2015-01-16 18:23:02 UTC 
Created attachment 980890 [details]
pprint status info of cert sorter status
Comment 6 Adrian Likins 2015-01-19 19:44:38 UTC 
Leaning towards blocker as this will cause lots of support/etc, even though it doesn't really prevent subscription. But it sure looks ugly.
Comment 8 Adrian Likins 2015-01-19 23:13:16 UTC 
pr at https://github.com/candlepin/subscription-manager/pull/1113
Comment 9 John Sefler 2015-01-21 21:22:35 UTC 
Offending implementation of RFE Bug 884285 was reverted for RHEL7.1 which in turn fixes this bug for RHEL7.1.

[root@jsefler-os7 ~]# rpm -q --changelog subscription-manager | head -5
* Tue Jan 20 2015 William Poteat <wpoteat> 1.13.17-1
- Revert "884285: Needs to maintain loop for dbus calls" (alikins)
- Revert "1159266: rhsm-icon -i fails with "TypeError: 'NoneType' object has no attribute '__getitem__'""
- Revert "Send list of compliance reasons on dbus"

The automated tests that were repeatedly encountered this bug are now passing.

VERIFIED: Moving to CLOSED WORKSFORME against subscription-manager-1.13.17-1.el7
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