Description of problem: I am expecting user Postosuchus EOSUCHIAN to receive lifecycle alerts. This user inherits the edit permission from Group4, which is a sub group of Group3, which is a sub group of Group2, which inherits this Edit Items privilege from the Content Creation Role. Members of the Alert Recipient role are: Group3 and UserGroupForLifecycleAlerts I published content item "The Asteroid Theory" using Lifecycle "Deploy now, expire in a minute" Should Postosuchus EOSUCHIAN receive an alert regarding expiration of this pubished content? Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1. Publish content which expires. 2. Check alert recipient email inbox 3. Actual results: User did get two emails, "The Asteroid Theory" is ready for authoring...and Authoring of "The Asteroid Theory" was completed ... But no lifecycle emails. Expected results: Postosuchus EOSUCHIAN receives an alert email regarding expiration of "The Asteroid Theory" Additional info: Iguanodon ORNITHISCHIANS is a member of UserGroupForLifecycleAlerts. Again Task state-change alerts are received (thank you for resolving these by the way) but no Lifecycle alerts come through.
what did you set the lifecycle notification time to? This field (on the publish form) tells the CMS how long (before expiration) to send the alert. If it's set to zero, then there will be no alert sent. The notification time needs to be after the current time but before expiration, so if you set expiration alers to go out an hour before expiration, the item's expiration must be more than an hour from the current time.
Thanks for this hint. I had indeed left "Notify in advance:" set to zero. However, I have now retested with "Notify in advance:" set to 1 hour. I tested with items: VENUS, HOT TOPICS, Space, The Making of an Alcoholic Drink and lifecycle: "Deploy now , Expire in 1 hour and 20 minutes" Still not getting any lifecycle alerts.