Red Hat Bugzilla – Bug 1189107
shutdown doesn't shutdown
Last modified: 2015-12-02 12:19:43 EST
Description of problem:
"shutdown now" doesn't shutdown and halt/poweroff some of my machines. Instead, these machines shutdown and immediately reboot again.
Version-Release number of selected component (if applicable):
Always on some machines.
Steps to Reproduce:
1. As "root" issue
# shutdown now
Machine shuts down, but immediately reboots again.
Machine to shutdown and halt/poweroff
I am only observing this issue on UEFI equipped machines but not on mere BIOS-equipped machines.
Does "systemctl poweroff" result in the same behavior?
After the computer is restarted, does "journalctl -b -1" show anything unusual?
(In reply to Jan Synacek from comment #1)
> Does "systemctl poweroff" result in the same behavior?
Yes, it does. "shutdown and reboot" is what I am observing.
> After the computer is restarted, does "journalctl -b -1" show anything
I can't spot anything unusual, but these warnings/errors (Of which I don't know if they are related to this issue at all):
Feb 04 15:32:18 troy kernel: ACPI Warning: \_SB_.PCI0.RP05.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20140926/nsarguments-95)
Feb 04 16:32:10 troy kernel: acpi PNP0A08:00: _OSC failed (AE_ERROR); disabling ASPM
I can try the same on another machine, which exposes the same issue, later on today (It's the machine, I am currently working on).
(In reply to Ralf Corsepius from comment #2)
> I can try the same on another machine, which exposes the same issue, later
> on today (It's the machine, I am currently working on).
Some more info:
* On the second machine (Intel DH87RL Mobo w/ i5-4570), changing "Wake up on LAN from S4/5" to disabled inside of the BIOS/UEFI setup (This mobo has plenty of tunable UEFI settings), seems to have resolved this issue.
I don't understand this, but ...
Before having modified the UEFI-setting the symptoms have been the same as on the first machine (shutdown and reboot, no matter what I tried).
* On the first machine (Lenovo Flex 2-14 notebook w/ i3-4010U), I haven't found any work-around, yet. Neither in its BIOS (Only very few parameters, seemingly no Wake up on LAN or similar) nor elsewhere.
Given the comment #3 this sounds like a kernel issue, reassigning.
* On the Lenovo
# sync && poweroff -f
Anything else I tried, triggers a shut down and reboot.
* I can't spot any "Wake up on ..." item in the Lenovo's BIOS/UEFI setup.
* Current kernel is kernel-3.18.5-201.fc21
(In reply to Ralf Corsepius from comment #3)
> * On the first machine (Lenovo Flex 2-14 notebook w/ i3-4010U)
A bewildering observation:
"shutdown now" works when having attached an external USB-drive.
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This bug persists - Nothing has changed.
I had another stab at this one.
Googling seems to indicate my issue likely is:
At least adding xhci_hcd.quirks=270336 (i.e. (1<<18 | 1<<13)
== (XHCI_SPURIOUS_WAKEUP | XHCI_SPURIOUS_REBOOT) )
to the kernel boot parameters seems to fix it for me.
# lspci -vv -s 00:14.0
00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04) (prog-if 30 [XHCI])
Subsystem: Lenovo Device 3978
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Interrupt: pin A routed to IRQ 43
Region 0: Memory at f3600000 (64-bit, non-prefetchable) [size=64K]
Capabilities:  Power Management version 2
Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0-,D1-,D2-,D3hot+,D3cold+)
Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
Capabilities:  MSI: Enable+ Count=1/8 Maskable- 64bit+
Address: 00000000fee00318 Data: 0000
Kernel driver in use: xhci_hcd
# uname -a
Linux barnaby 4.1.6-200.fc22.x86_64 #1 SMP Mon Aug 17 19:54:31 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
ralf, can we get 'lspci -nn'? Unless I'm missing it in there somewhere, the PCI ID isn't in the '-vv' output.
By Googling for "Intel Corporation 8 Series USB xHCI HC" I get 0x9c31, which is marked as PCI_DEVICE_ID_INTEL_LYNXPOINT_LP_XHCI and should already have the quirk applied to it, since c09ec25d3684cad74d851c0f028a495999591279 / 0a939993bff117d3657108ca13b011fc0378aedb .
An interesting thing I note is that the XHCI_SPURIOUS_WAKEUP quirk is not actually applied to any systems at all, since:
though before that it was only being applied to HP systems. Can you check if it's the XHCI_SPURIOUS_WAKEUP quirk specifically that fixes things for you - i.e. try with xhci_hcd.quirks=262144 ?
(In reply to email@example.com from comment #10)
> ralf, can we get 'lspci -nn'? Unless I'm missing it in there somewhere, the
> PCI ID isn't in the '-vv' output.
# lspci -nn
00:00.0 Host bridge : Intel Corporation Haswell-ULT DRAM Controller [8086:0a04] (rev 09)
00:02.0 VGA compatible controller : Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09)
00:03.0 Audio device : Intel Corporation Haswell-ULT HD Audio Controller [8086:0a0c] (rev 09)
00:14.0 USB controller [0c03]: Intel Corporation 8 Series USB xHCI HC [8086:9c31] (rev 04)
00:16.0 Communication controller : Intel Corporation 8 Series HECI #0 [8086:9c3a] (rev 04)
00:1b.0 Audio device : Intel Corporation 8 Series HD Audio Controller [8086:9c20] (rev 04)
00:1c.0 PCI bridge : Intel Corporation 8 Series PCI Express Root Port 1 [8086:9c10] (rev e4)
00:1c.2 PCI bridge : Intel Corporation 8 Series PCI Express Root Port 3 [8086:9c14] (rev e4)
00:1c.3 PCI bridge : Intel Corporation 8 Series PCI Express Root Port 4 [8086:9c16] (rev e4)
00:1c.4 PCI bridge : Intel Corporation 8 Series PCI Express Root Port 5 [8086:9c18] (rev e4)
00:1f.0 ISA bridge : Intel Corporation 8 Series LPC Controller [8086:9c43] (rev 04)
00:1f.2 SATA controller : Intel Corporation 8 Series SATA Controller 1 [AHCI mode] [8086:9c03] (rev 04)
00:1f.3 SMBus [0c05]: Intel Corporation 8 Series SMBus Controller [8086:9c22] (rev 04)
02:00.0 Network controller : Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter [10ec:b723]
03:00.0 Ethernet controller : Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 10)
04:00.0 3D controller : NVIDIA Corporation GF117M [GeForce 610M/710M/810M/820M / GT 620M/625M/630M/720M] [10de:1140] (rev a1)
(In reply to firstname.lastname@example.org from comment #11)
> An interesting thing I note is that the XHCI_SPURIOUS_WAKEUP quirk is not
> actually applied to any systems at all, since:
This remark somewhat confuses me ...
XHCI_SPURIOUS_WAKEUP is still applied at other places:
# grep -R XHCI_SPURIOUS_WAKEUP drivers/
drivers/usb/host/xhci.h:#define XHCI_SPURIOUS_WAKEUP (1 << 18)
drivers/usb/host/xhci-pci.c: if (xhci->quirks & XHCI_SPURIOUS_WAKEUP)
drivers/usb/host/xhci.c: if (xhci->quirks & XHCI_SPURIOUS_WAKEUP)
drivers/usb/host/xhci.c: if (xhci->quirks & XHCI_SPURIOUS_WAKEUP)
And it definitely has an effect (cf. below).
> though before that it was only being applied to HP systems. Can you check if
> it's the XHCI_SPURIOUS_WAKEUP quirk specifically that fixes things for you -
> i.e. try with xhci_hcd.quirks=262144 ?
Here is the result:
- xhci_hcd.quirks=262144 (== XHCI_SPURIOUS_WAKEUP) works
- xhci_hcd.quirks=8192 (== XHCI_SPURIOUS_REBOOT) doesn't work
- xhci_hcd.quirks=270336 (== XHCI_SPURIOUS_REBOOT | XHCI_SPURIOUS_WAKEUP)
Seems as if I need XHCI_SPURIOUS_WAKEUP.
"XHCI_SPURIOUS_WAKEUP is still applied at other places:"
None of those places actually *applies* it. The first defines it. The next three implement it. But it's never automatically applied to any hardware any more: the *only* way to use it is to specify it on the kernel command line (whereas when it was first implemented, it was automatically applied to hardware known to be affected by the problem it fixed).
Anyhow, it's kind of a side note. I guess at this point we need to engage upstream, I'll try and talk to Josh about the next step tomorrow...
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I asked labbott if she was getting anywhere with 1257131 recently and she said it was moving forward upstream, I'm not sure if that covers this too - Laura?
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