Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Description of problem:
I'm unable to login to Red Hat Customer Portal: Login Failed!


Version-Release number of selected component (if applicable):
Satellite-6.1.0-RHEL-6-20150210.0-Satellite-x86_64


How reproducible:
always


Steps to Reproduce:
1. Red Hat Access -> Search -> Log In
2. Fill in account data you are using on http://access.redhat.com/ and click
   "Sign In"


Actual results:
It says "Login Failed!". I'm pretty sure I have typed correct info. Also the error message appers instantly which leads me to believe it is broken.


Expected results:
I should be logged in.

Since this issue was entered in Red Hat Bugzilla, the release flag has been
set to ? to ensure that it is properly evaluated for this release.

Based on the age of the budgzilla - I suspect this is a duplicate of BZ 1197764, which was resolved.

If issue is still seen in latest Satellite 6.1  beta build please provide the following information:

(1) Output of  "rpm -q ruby193-rubygem-foreman-redhat_access" on the Satellite server.
(2) Any javascript error logs in the web browser.


Lindani

*** This bug has been marked as a duplicate of bug 1197764 ***