Hi, I seem to have the bug in Fedora 21. Bug desciption: Going over the settings menue -> Settings -> Printer (-> unlock to use the options) -> Options -> Page Setup -> Change "Legal" to "A4". Then the value immediately switches back to "Legal". I am unable to fix the value to "A4" -> Printing the test page shows a legal page Installing system-config-printer gives a slightly different error: -> system-config-printer (-> unlock to set options) -> select OfficeJet-6700 -> Printer Options -> Change "Legal" to "A4". Then the value remains on A4 -> Accept with "ok" -> Printing the test page shows a legal page Background information: uname -a Linux hoelderlin 3.17.4-301.fc21.x86_64 #1 SMP Thu Nov 27 19:09:10 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux lpoptions -p Officejet-6700 -l | grep PageSize PageSize/Media Size: Card3x5 Card4x6 L L.FB Photo4x6 Photo4x6.FB A6 A6.FB Hagaki Hagaki.FB Photo3x5 Photo5x7 Photo13x18 Photo5x7.FB Photo13x18.FB Card5x8 A5 A5.FB Ofuku Photo2L.FB 6x8 JB5 B5.FB Executive Statement *Letter Letter.FB CardLetter A4 A4.FB CardA4 Legal Photo10x15 Photo10x15.FB Photo2L Photo8x10 8x10.FB 8.5x13 EnvA2 EnvC6 EnvChou4 EnvCard EnvMonarch EnvDL Env10 EnvChou3 EnvC5 A4.Duplex Letter.Duplex CardA4.Duplex CardLetter.Duplex Custom.WIDTHxHEIGHT Additional Information: Changing the default paper size from legal to A4 seems to be possible: 1. using lpoptions: lpoptions -p Officejet-6700 -o media=A4.FB lpoptions -p Officejet-6700 -l | grep PageSize PageSize/Media Size: Card3x5 Card4x6 L L.FB Photo4x6 Photo4x6.FB A6 A6.FB Hagaki Hagaki.FB Photo3x5 Photo5x7 Photo13x18 Photo5x7.FB Photo13x18.FB Card5x8 A5 A5.FB Ofuku Photo2L.FB 6x8 JB5 B5.FB Executive Statement Letter Letter.FB CardLetter A4 *A4.FB CardA4 Legal Photo10x15 Photo10x15.FB Photo2L Photo8x10 8x10.FB 8.5x13 EnvA2 EnvC6 EnvChou4 EnvCard EnvMonarch EnvDL Env10 EnvChou3 EnvC5 A4.Duplex Letter.Duplex CardA4.Duplex CardLetter.Duplex Custom.WIDTHxHEIGHT 2. using the local cups interface: http://localhost:631/ -> Adding Printers and Classes -> Manage Printers -> select: OfficeJet-6700 -> Set Default Options -> select: A4 Broderless After doing this I can also change the default paper size using the standard settings menu of Fedora -> Settings -> Printer (-> unlock to use the options) -> Options -> Page Setup -> Change "Legal" to "A4" or any other value But printing the test page gives the same result for A4 and for legal. Workaround: Here you get a workaround for the problem. Install hplip-gui which then appears in the Fedora menu as "HP Device Manager". -> Start the HP Device Manager -> Device -> Setup New Device -> Connection: Network -> Select: OfficeJet 6700 (or whatever printer you have) -> Print Settings -> General -> Select: 4A Boderless -> Printer Control -> Set as default printer -> Actions -> Print Test Page The A4 Borderless test page is printed perfectly (and tests with other pdf-files work perfectly too). Verify the settings in the local cups interface: http://localhost:631 Check under (Administration -> Manage Printers) which printers and faxes are available now. Most probable your printer appears now two times: - Printer that you have defined with the cups interface (and in my case using: HP OfficeJet 6700 hpijs, 3.14.10) - Printer that you have defined with the HP Device Manager (and in my case using: HP Officejet 6700, hpcups 3.14.10) I deleted the printer using hpijs because it is prints with the wrong paper size (this is the bug that I mentioned above). I am using the printer with hpcups. But beware that the paper size of the printer using hpcups can only be changed in the "HP Device Manager" and not in the Fedora Standard Settings ("Settings -> Printers -> ..."). In the Fedora Standard Settings the paper size immediately changes back to initial value if changed (see bug description above). I hope that helps for the users to continue. I also hope that this gives some hints how to solve the problem. Please let me know if the workaround worked for you too. (this bug as been first reported in https://bugzilla.redhat.com/show_bug.cgi?id=743882 but the bug seems to be different. Therefore a new bug is filed)
Fixed component.
Hi schaefi, could you put here what does your ~/.cups/lpoptions has set for 'media' or 'PageSize' if anything? Does your /etc/cups/printers.conf has a row like 'Option PageSize ...' or 'Option media ...'? What is set in your /etc/cups/ppd/your-printer.ppd for 'DefaultPageSize'?
(In reply to Marek Kašík from comment #2) > Hi schaefi, > > could you put here what does your ~/.cups/lpoptions has set for 'media' or > 'PageSize' if anything? Does your /etc/cups/printers.conf has a row like > 'Option PageSize ...' or 'Option media ...'? What is set in your > /etc/cups/ppd/your-printer.ppd for 'DefaultPageSize'? Hi Marek, ~/.cups/lpoptions is: Default Officejet_6700 PageSize=A4.FB /etc/cups/printers.conf is: # Printer configuration file for CUPS v1.7.5 # Written by cupsd on 2015-02-27 08:13 # DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING <DefaultPrinter Officejet_6700> UUID urn:uuid:59e1217e-c0c5-355b-617e-d525a4d63e2e Info Officejet_6700 DeviceURI hp:/net/Officejet_6700?ip=192.168.1.201 State Idle StateTime 1425021114 Type 36892 Accepting Yes Shared Yes JobSheets none none QuotaPeriod 0 PageLimit 0 KLimit 0 OpPolicy default ErrorPolicy stop-printer </Printer> <Printer Officejet_6700_fax> UUID urn:uuid:94e9d86d-16fe-3ce6-5113-cc9fef2754e7 Info Officejet_6700_fax DeviceURI hpfax:/net/Officejet_6700?ip=192.168.1.201 State Idle StateTime 1423840818 Type 4108 Accepting Yes Shared Yes JobSheets none none QuotaPeriod 0 PageLimit 0 KLimit 0 OpPolicy default ErrorPolicy stop-printer </Printer> /etc/cups/ppd/Officejet_6700.ppd is: ... *DefaultPageSize: A4 ... I hope that helps. If you need further infos, please let me know.
The problem here is that you have set the PageSize locally. When you change PageSize in Printers panel, the CUPS is asked to change default value to the value you've selected. It updates the value of the combo after that but since you have set the PageSize locally, it is set to that value (it has higher priority). Once you remove the setting of the option PageSize in the lpoption file it should work fine.
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