Description of problem:
We found that the retrace server's GUI was down due to permission issue on /cores/retrace/tasks/314101131/status 

Looking at /var/log/httpd/ssl_error_log  i found the below error.

[Tue Feb 24 02:15:31 2015] [error] [client 10.64.0.192] mod_wsgi (pid=25086): Exception occurred processing WSGI script '/usr/share/retrace-server/manager.wsgi'.
[Tue Feb 24 02:15:31 2015] [error] [client 10.64.0.192] Traceback (most recent call last):
[Tue Feb 24 02:15:31 2015] [error] [client 10.64.0.192]   File "/usr/share/retrace-server/manager.wsgi", line 475, in application
[Tue Feb 24 02:15:31 2015] [error] [client 10.64.0.192]     statuscode = task.get_status()
[Tue Feb 24 02:15:31 2015] [error] [client 10.64.0.192]   File "/usr/lib/python2.6/site-packages/retrace/retrace.py", line 1583, in get_status
[Tue Feb 24 02:15:31 2015] [error] [client 10.64.0.192]     result = self.get(RetraceTask.STATUS_FILE, maxlen=8)
[Tue Feb 24 02:15:31 2015] [error] [client 10.64.0.192]   File "/usr/lib/python2.6/site-packages/retrace/retrace.py", line 1490, in get
[Tue Feb 24 02:15:31 2015] [error] [client 10.64.0.192]     with open(filename, "r") as f:
[Tue Feb 24 02:15:31 2015] [error] [client 10.64.0.192] IOError: [Errno 13] Permission denied: '/cores/retrace/tasks/314101131/status'


Looked at the permission of the directory /cores/retrace/tasks/314101131/status and it was jsibble.

i changed it back to retrace:gss-eng-collab and the issue got resolved.


How reproducible:
Change the permission of any task's status