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Description of problem:
Observed dbus exception after subscription removal on the guest machine. Also a crash report was available on the machine
Version-Release number of selected component (if applicable):
# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.9.45-1
subscription management rules: 5.14
subscription-manager: 1.14.1-1.el6
python-rhsm: 1.14.1-1.el6
How reproducible:
Not always
Steps to Reproduce:
1.# subscription-manager list --consumed
+-------------------------------------------+
Consumed Subscriptions
+-------------------------------------------+
Subscription Name: Awesome OS Virtual Datacenter
Provides: Awesome OS Server Bits
SKU: awesomeos-virt-datacenter
Contract: 3
Account: 12331131231
Serial: 907046992398743178
Pool ID: ff8080814be9bfc9014c033f7c9b2908
Provides Management: No
Active: True
Quantity Used: 1
Service Level:
Service Type:
Status Details: Subscription is current
Subscription Type: Standard
Starts: 03/04/2015
Ends: 03/03/2016
System Type: Virtual
2 # subscription-manager remove --all
1 subscription removed at the server.
1 local certificate has been deleted.
Traceback (most recent call last):
File "/usr/share/rhsm/subscription_manager/dbus_interface.py", line 59, in emit_status
self.validity_iface.emit_status()
File "/usr/lib/python2.6/site-packages/dbus/proxies.py", line 68, in __call__
return self._proxy_method(*args, **keywords)
File "/usr/lib/python2.6/site-packages/dbus/proxies.py", line 140, in __call__
**keywords)
File "/usr/lib/python2.6/site-packages/dbus/connection.py", line 630, in call_blocking
message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message did not receive a reply (timeout by message bus)
Actual results:
observed dbus exceptions on the machine
Additional info:
crash report details
------------------
[root@dhcp47-182 entitlement]# mail
Heirloom Mail version 12.4 7/29/08. Type ? for help.
"/var/spool/mail/root": 7 messages 1 new 3 unread
1 ABRT Daemon Mon Mar 9 09:21 114/5191 "[abrt] a crash has been detected"
2 ABRT Daemon Tue Mar 10 04:49 114/5197 "[abrt] a crash has been detected again"
U 3 ABRT Daemon Tue Mar 10 05:49 114/5196 "[abrt] a crash has been detected again"
U 4 ABRT Daemon Tue Mar 10 05:57 114/5196 "[abrt] a crash has been detected again"
5 ABRT Daemon Tue Mar 10 06:07 114/5197 "[abrt] a crash has been detected again"
6 ABRT Daemon Tue Mar 10 06:23 114/5197 "[abrt] a crash has been detected again"
>N 7 ABRT Daemon Tue Mar 10 06:39 113/5186 "[abrt] a crash has been detected again"
& 7
Message 7:
From DoNotReply.bos.redhat.com Tue Mar 10 06:39:15 2015
Return-Path: <DoNotReply.bos.redhat.com>
X-Original-To: root@localhost
Delivered-To: root.bos.redhat.com
Date: Tue, 10 Mar 2015 06:39:15 -0400
From: ABRT Daemon <DoNotReply.bos.redhat.com>
To: root.bos.redhat.com
Subject: [abrt] a crash has been detected again
User-Agent: Heirloom mailx 12.4 7/29/08
Content-Type: text/plain; charset=us-ascii
Status: R
abrt_version: 2.0.8
cmdline: /usr/bin/python -S /usr/sbin/subscription-manager remove --all
executable: /usr/sbin/subscription-manager
hostname: dhcp47-182.lab.bos.redhat.com
kernel: 2.6.32-540.el6.x86_64
last_occurrence: 1425983955
machineid: sosreport_uploader-dmidecode=e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
pkg_arch: x86_64
pkg_epoch: 0
pkg_name: subscription-manager
pkg_release: 1.el6
pkg_version: 1.14.1
time: Mon 09 Mar 2015 09:21:37 AM EDT
uid: 0
username: root
backtrace:
:connection.py:630:call_blocking:DBusException: org.freedesktop.DBus.Error.NoReply: Message did not receive a reply (timeout by message bus)
:
:Traceback (most recent call last):
: File "/usr/share/rhsm/subscription_manager/dbus_interface.py", line 59, in emit_status
: self.validity_iface.emit_status()
: File "/usr/lib/python2.6/site-packages/dbus/proxies.py", line 68, in __call__
: return self._proxy_method(*args, **keywords)
: File "/usr/lib/python2.6/site-packages/dbus/proxies.py", line 140, in __call__
: **keywords)
: File "/usr/lib/python2.6/site-packages/dbus/connection.py", line 630, in call_blocking
: message, timeout)
:DBusException: org.freedesktop.DBus.Error.NoReply: Message did not receive a reply (timeout by message bus)
:
:Local variables in innermost frame:
:byte_arrays: False
:self: <dbus._dbus.SystemBus (system) at 0x2cdf2f0>
:args: ()
:utf8_strings: False
:bus_name: 'com.redhat.SubscriptionManager'
:get_args_opts: {'byte_arrays': False, 'utf8_strings': False}
:object_path: '/EntitlementStatus'
:timeout: -1.0
:signature: ''
:dbus_interface: 'com.redhat.SubscriptionManager.EntitlementStatus'
:message: <dbus.lowlevel.MethodCallMessage object at 0x7f5d703958e8>
:method: 'emit_status'
event_log:
:/usr/libexec/abrt-action-generate-machine-id:113: DeprecationWarning: BaseException.message has been deprecated as of Python 2.6
: .format(sd, ex.message))
:Machine-ID generator 'systemd' failed: Could not use systemd's machine-id: [Errno 2] No such file or directory: '/etc/machine-id'
:
:** COLLECTED WARNINGS **
:Failed to open memory buffer (/dev/mem): Permission denied
:No SMBIOS nor DMI entry point found, sorry.
:Permission denied to memory file/device (/dev/mem)
:Permission denied to memory file/device (/dev/mem)
:Permission denied to memory file/device (/dev/mem)
:Permission denied to memory file/device (/dev/mem)
:Permission denied to memory file/device (/dev/mem)
:Permission denied to memory file/device (/dev/mem)
:Permission denied to memory file/device (/dev/mem)
:Permission denied to memory file/device (/dev/mem)
:Permission denied to memory file/device (/dev/mem)
:Permission denied to memory file/device (/dev/mem)
:Permission denied to memory file/device (/dev/mem)
:** END OF WARNINGS **
Description of problem: Observed dbus exception after subscription removal on the guest machine. Also a crash report was available on the machine Version-Release number of selected component (if applicable): # subscription-manager version server type: Red Hat Subscription Management subscription management server: 0.9.45-1 subscription management rules: 5.14 subscription-manager: 1.14.1-1.el6 python-rhsm: 1.14.1-1.el6 How reproducible: Not always Steps to Reproduce: 1.# subscription-manager list --consumed +-------------------------------------------+ Consumed Subscriptions +-------------------------------------------+ Subscription Name: Awesome OS Virtual Datacenter Provides: Awesome OS Server Bits SKU: awesomeos-virt-datacenter Contract: 3 Account: 12331131231 Serial: 907046992398743178 Pool ID: ff8080814be9bfc9014c033f7c9b2908 Provides Management: No Active: True Quantity Used: 1 Service Level: Service Type: Status Details: Subscription is current Subscription Type: Standard Starts: 03/04/2015 Ends: 03/03/2016 System Type: Virtual 2 # subscription-manager remove --all 1 subscription removed at the server. 1 local certificate has been deleted. Traceback (most recent call last): File "/usr/share/rhsm/subscription_manager/dbus_interface.py", line 59, in emit_status self.validity_iface.emit_status() File "/usr/lib/python2.6/site-packages/dbus/proxies.py", line 68, in __call__ return self._proxy_method(*args, **keywords) File "/usr/lib/python2.6/site-packages/dbus/proxies.py", line 140, in __call__ **keywords) File "/usr/lib/python2.6/site-packages/dbus/connection.py", line 630, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message did not receive a reply (timeout by message bus) Actual results: observed dbus exceptions on the machine Additional info: crash report details ------------------ [root@dhcp47-182 entitlement]# mail Heirloom Mail version 12.4 7/29/08. Type ? for help. "/var/spool/mail/root": 7 messages 1 new 3 unread 1 ABRT Daemon Mon Mar 9 09:21 114/5191 "[abrt] a crash has been detected" 2 ABRT Daemon Tue Mar 10 04:49 114/5197 "[abrt] a crash has been detected again" U 3 ABRT Daemon Tue Mar 10 05:49 114/5196 "[abrt] a crash has been detected again" U 4 ABRT Daemon Tue Mar 10 05:57 114/5196 "[abrt] a crash has been detected again" 5 ABRT Daemon Tue Mar 10 06:07 114/5197 "[abrt] a crash has been detected again" 6 ABRT Daemon Tue Mar 10 06:23 114/5197 "[abrt] a crash has been detected again" >N 7 ABRT Daemon Tue Mar 10 06:39 113/5186 "[abrt] a crash has been detected again" & 7 Message 7: From DoNotReply.bos.redhat.com Tue Mar 10 06:39:15 2015 Return-Path: <DoNotReply.bos.redhat.com> X-Original-To: root@localhost Delivered-To: root.bos.redhat.com Date: Tue, 10 Mar 2015 06:39:15 -0400 From: ABRT Daemon <DoNotReply.bos.redhat.com> To: root.bos.redhat.com Subject: [abrt] a crash has been detected again User-Agent: Heirloom mailx 12.4 7/29/08 Content-Type: text/plain; charset=us-ascii Status: R abrt_version: 2.0.8 cmdline: /usr/bin/python -S /usr/sbin/subscription-manager remove --all executable: /usr/sbin/subscription-manager hostname: dhcp47-182.lab.bos.redhat.com kernel: 2.6.32-540.el6.x86_64 last_occurrence: 1425983955 machineid: sosreport_uploader-dmidecode=e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855 pkg_arch: x86_64 pkg_epoch: 0 pkg_name: subscription-manager pkg_release: 1.el6 pkg_version: 1.14.1 time: Mon 09 Mar 2015 09:21:37 AM EDT uid: 0 username: root backtrace: :connection.py:630:call_blocking:DBusException: org.freedesktop.DBus.Error.NoReply: Message did not receive a reply (timeout by message bus) : :Traceback (most recent call last): : File "/usr/share/rhsm/subscription_manager/dbus_interface.py", line 59, in emit_status : self.validity_iface.emit_status() : File "/usr/lib/python2.6/site-packages/dbus/proxies.py", line 68, in __call__ : return self._proxy_method(*args, **keywords) : File "/usr/lib/python2.6/site-packages/dbus/proxies.py", line 140, in __call__ : **keywords) : File "/usr/lib/python2.6/site-packages/dbus/connection.py", line 630, in call_blocking : message, timeout) :DBusException: org.freedesktop.DBus.Error.NoReply: Message did not receive a reply (timeout by message bus) : :Local variables in innermost frame: :byte_arrays: False :self: <dbus._dbus.SystemBus (system) at 0x2cdf2f0> :args: () :utf8_strings: False :bus_name: 'com.redhat.SubscriptionManager' :get_args_opts: {'byte_arrays': False, 'utf8_strings': False} :object_path: '/EntitlementStatus' :timeout: -1.0 :signature: '' :dbus_interface: 'com.redhat.SubscriptionManager.EntitlementStatus' :message: <dbus.lowlevel.MethodCallMessage object at 0x7f5d703958e8> :method: 'emit_status' event_log: :/usr/libexec/abrt-action-generate-machine-id:113: DeprecationWarning: BaseException.message has been deprecated as of Python 2.6 : .format(sd, ex.message)) :Machine-ID generator 'systemd' failed: Could not use systemd's machine-id: [Errno 2] No such file or directory: '/etc/machine-id' : :** COLLECTED WARNINGS ** :Failed to open memory buffer (/dev/mem): Permission denied :No SMBIOS nor DMI entry point found, sorry. :Permission denied to memory file/device (/dev/mem) :Permission denied to memory file/device (/dev/mem) :Permission denied to memory file/device (/dev/mem) :Permission denied to memory file/device (/dev/mem) :Permission denied to memory file/device (/dev/mem) :Permission denied to memory file/device (/dev/mem) :Permission denied to memory file/device (/dev/mem) :Permission denied to memory file/device (/dev/mem) :Permission denied to memory file/device (/dev/mem) :Permission denied to memory file/device (/dev/mem) :Permission denied to memory file/device (/dev/mem) :** END OF WARNINGS **