Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 1200825

Summary: [RFE] Administrative OTP token synchronization by helpdesk
Product: Red Hat Enterprise Linux 7 Reporter: Martin Kosek <mkosek>
Component: ipaAssignee: IPA Maintainers <ipa-maint>
Status: CLOSED DEFERRED QA Contact: Namita Soman <nsoman>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 7.0CC: dpal, pasik, pvoborni, rcritten
Target Milestone: rcKeywords: FutureFeature
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Enhancement
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2019-03-14 18:21:28 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Martin Kosek 2015-03-11 12:55:23 UTC 
This bug is created as a clone of upstream ticket:
https://fedorahosted.org/freeipa/ticket/4593

In RHEL-7.1, IdM only allows OTP token synchronization during Web UI authentication or by calling LDAP extended operation. Admins or helpdesk should be also able to administratively synchronize OTP tokens on behalf of the user.
Comment 1 Petr Vobornik 2017-02-23 15:49:05 UTC 
The bugzilla doesn't have high enough priority in comparison to other bugs/RFEs for 7.4. Moving to next release. Without sufficient justification it can be moved again later.
Comment 4 Dmitri Pal 2019-03-14 18:21:28 UTC 
Hello,

This is a valid RFE but has a low priority.
The upstream ticket will stay open but this issue will be CLOSED.
Once upstream addresses the issue it will be brought in.

Thank you
Dmitri