Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1210391 - Error message when searching for Docker image refers to Foreman ticketing system
Summary: Error message when searching for Docker image refers to Foreman ticketing system
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Container Management
Version: 6.1.0
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: Unspecified
Assignee: satellite6-bugs
QA Contact: Katello QA List
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2015-04-09 15:05 UTC by Og Maciel
Modified: 2019-09-26 13:53 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-07-27 08:50:37 UTC
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
Error message displayed in the ui (116.70 KB, image/png)
2015-04-09 15:05 UTC, Og Maciel 		no flags Details
error includes 'Satellite ticketing system' instead of foreman (34.21 KB, image/png)
2016-03-21 12:24 UTC, Sachin Ghai 		no flags Details
View All


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2016:1500 0 normal SHIPPED_LIVE Red Hat Satellite 6.2 Base Libraries 2016-07-27 12:24:38 UTC

Description Og Maciel 2015-04-09 15:05:34 UTC 
Created attachment 1012719 [details]
Error message displayed in the ui

Description of problem:

When an error happens while using the New Container wizard forms (creating a new Docker container for example), the message that pops up suggests that a bug report should be made using the Foreman ticketing system. Instead we should point the users to use Red Hat's Bugzilla.

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. You'll have to cause an error to happen in the New Container wizard to see the error message (see https://bugzilla.redhat.com/show_bug.cgi?id=1209639 for an example)
2.
3.

Actual results:

The error message that is displayed mentions the Foreman ticketing system

Expected results:

Any error message should point users to Red Hat's Bugzilla


Additional info:
Comment 2 Brad Buckingham 2015-09-02 19:25:46 UTC 
This should no longer be an issue with Satellite 6.1.1 GA.

RPMs:
  ruby193-rubygem-katello-2.2.0.66-1.el7sat.noarch
  foreman-1.7.2.34-1.el7sat.noarch

The error referenced is generated from the following file:
  /usr/share/foreman/app/views/common/500.html.erb

The above file states:
  <%= _("If you feel this is an error with Satellite 6 itself, please open a new issue with") %> <%= link_to _("Satellite ticketing system"), "https://access.redhat.com/home", :rel => "external" %>,


Going to move to ON_QA for verification.
Comment 3 Sachin Ghai 2016-03-21 12:21:42 UTC 
Verified with
Comment 4 Sachin Ghai 2016-03-21 12:23:08 UTC 
Verified with Sat6.2 snap4. Now webUI points to Satellite ticketing system in case of any error generated while creating new container. Please see the screenshot for verification
Comment 5 Sachin Ghai 2016-03-21 12:24:32 UTC 
Created attachment 1138577 [details]
error includes 'Satellite ticketing system' instead of foreman
Comment 8 errata-xmlrpc 2016-07-27 08:50:37 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2016:1500
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