Bug 1210391 – Error message when searching for Docker image refers to Foreman ticketing system

Bugzilla will be upgraded to version 5.0. The upgrade date is tentatively scheduled for 2 December 2018, pending final testing and feedback.

Bug 1210391 - Error message when searching for Docker image refers to Foreman ticketing system

Summary:	Error message when searching for Docker image refers to Foreman ticketing system

Status:	CLOSED ERRATA

Aliases:	None

Product:	Red Hat Satellite 6
Classification:	Red Hat
Component:	Container Management (Show other bugs)
Sub Component:
Version:	6.1.0
Hardware:	Unspecified Unspecified

Priority	unspecified Severity medium (vote)
Target Milestone:	Beta
Target Release:	Unused
Assigned To:	satellite6-bugs
QA Contact:	Katello QA List
Docs Contact:

URL:
Whiteboard:
Keywords:	Triaged, UserExperience

Depends On:
Blocks:
	Show dependency tree / graph

Reported:	2015-04-09 11:05 EDT by Og Maciel
Modified:	2016-07-27 04:50 EDT (History)
CC List:	2 users (show)

See Also:
Fixed In Version:
Doc Type:	Bug Fix
Doc Text:
Story Points:	---
Clone Of:
Environment:
Last Closed:	2016-07-27 04:50:37 EDT
Type:	Bug
Regression:	---
Mount Type:	---
Documentation:	---
CRM:
Verified Versions:
Category:	---
oVirt Team:	---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---

Attachments	(Terms of Use)
Error message displayed in the ui (116.70 KB, image/png) 2015-04-09 11:05 EDT, Og Maciel	no flags	Details
error includes 'Satellite ticketing system' instead of foreman (34.21 KB, image/png) 2016-03-21 08:24 EDT, Sachin Ghai	no flags	Details
Add an attachment (proposed patch, testcase, etc.)

External Trackers
Tracker	ID	Priority	Status	Summary	Last Updated
Red Hat Product Errata	RHBA-2016:1500	normal	SHIPPED_LIVE	Red Hat Satellite 6.2 Base Libraries	2016-07-27 08:24:38 EDT

Groups: None (edit)

Description Og Maciel 2015-04-09 11:05:34 EDT

Created attachment 1012719 [details]
Error message displayed in the ui

Description of problem:

When an error happens while using the New Container wizard forms (creating a new Docker container for example), the message that pops up suggests that a bug report should be made using the Foreman ticketing system. Instead we should point the users to use Red Hat's Bugzilla.

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. You'll have to cause an error to happen in the New Container wizard to see the error message (see https://bugzilla.redhat.com/show_bug.cgi?id=1209639 for an example)
2.
3.

Actual results:

The error message that is displayed mentions the Foreman ticketing system

Expected results:

Any error message should point users to Red Hat's Bugzilla


Additional info:

Comment 2 Brad Buckingham 2015-09-02 15:25:46 EDT

This should no longer be an issue with Satellite 6.1.1 GA.

RPMs:
  ruby193-rubygem-katello-2.2.0.66-1.el7sat.noarch
  foreman-1.7.2.34-1.el7sat.noarch

The error referenced is generated from the following file:
  /usr/share/foreman/app/views/common/500.html.erb

The above file states:
  <%= _("If you feel this is an error with Satellite 6 itself, please open a new issue with") %> <%= link_to _("Satellite ticketing system"), "https://access.redhat.com/home", :rel => "external" %>,


Going to move to ON_QA for verification.

Comment 3 Sachin Ghai 2016-03-21 08:21:42 EDT

Verified with

Comment 4 Sachin Ghai 2016-03-21 08:23:08 EDT

Verified with Sat6.2 snap4. Now webUI points to Satellite ticketing system in case of any error generated while creating new container. Please see the screenshot for verification

Comment 5 Sachin Ghai 2016-03-21 08:24 EDT

Created attachment 1138577 [details]
error includes 'Satellite ticketing system' instead of foreman

Comment 8 errata-xmlrpc 2016-07-27 04:50:37 EDT

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2016:1500

Note You need to log in before you can comment on or make changes to this bug.