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Bug 1212460 - Animated busy mouse cursor is missing in VNC session.
Animated busy mouse cursor is missing in VNC session.
Status: CLOSED WONTFIX
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: tigervnc (Show other bugs)
6.6
All Linux
medium Severity medium
: rc
: ---
Assigned To: Jan Grulich
Desktop QE
:
Depends On:
Blocks: 1172231 1269194
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Reported: 2015-04-16 09:09 EDT by amit yadav
Modified: 2017-05-31 16:30 EDT (History)
4 users (show)

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Last Closed: 2017-05-31 16:30:04 EDT
Type: Bug
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RHEL 7.3 requirements from Atomic Host:
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Tracker ID Priority Status Summary Last Updated
Red Hat Knowledge Base (Solution) 1417493 None None None Never

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Description amit yadav 2015-04-16 09:09:59 EDT
Description of problem:

When starting an application in GNOME (i.e. Firefox), the mouse pointer should turn in a spinning icon (animated). However in stead of this animated pointer, there is no pointer shown at all.

Version-Release number of selected component (if applicable):

tigervnc-server-1.1.0-16.el6.x86_64

How reproducible:
Always

Steps to Reproduce:

- On RHEL6.6 system install tigervnc-server-1.1.0-16.el6.x86_64.
- As a user start a vncserver:
~~~
  $ vncserver
~~~
- Connect to the VNC session with a client.
- Start Firefox from the GNOME panel.
- Watch the mouse pointer disappear until Firefox has started (if the VNC client option "Show dot when no cursor" is set, a square dot will be shown)


Actual results:

Not getting animated/normal cursor.

Expected results:

Should get animated cursor.

Additional info:

Downgrading tigervnc-server to  tigervnc-server-1.0.90-0.17.20110314svn4359.el6.x86_64 resolves the issue.
Comment 4 asmwarrior 2016-08-16 21:35:22 EDT
I see the same problem. I use the Centos 6.7(Final), and I installed the default vnc-server which is the tigervnc-server-1.1.0, and the xrdp (from EPEL, and I follow those steps in this page: http://ajmatson.net/wordpress/2014/01/install-xrdp-remote-desktop-to-centos-6-5/ )
Comment 5 asmwarrior 2016-08-16 22:15:33 EDT
OK, I test the pure tigervnc-server 1.1.0 running on Centos 6.7. If I use the Vncviewer(I use the VNC viewer from RealVNC under Windows XP), and I see the busy mouse cursor becomes a black dot point.

But if I use the xrdp, then I see the busy mouse cursor just disappeared(missing). So this is the big problem.
Comment 11 Chris Williams 2017-05-31 16:30:04 EDT
Red Hat Enterprise Linux 6 transitioned to the Production 3 Phase on May 10, 2017.  During the Production 3 Phase, Critical impact Security Advisories (RHSAs) and selected Urgent Priority Bug Fix Advisories (RHBAs) may be released as they become available.

The official life cycle policy can be reviewed here:

http://redhat.com/rhel/lifecycle

This issue does not appear to meet the inclusion criteria for the Production Phase 3 and will be marked as CLOSED/WONTFIX. If this remains a critical requirement, please contact Red Hat Customer Support to request a re-evaluation of the issue, citing a clear business justification.  Red Hat Customer Support can be contacted via the Red Hat Customer Portal at the following URL:

https://access.redhat.com

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