Bug 1214511 - [UI] Console Not working in Firefox or Chrome
Summary: [UI] Console Not working in Firefox or Chrome
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: UI - OPS
Version: 5.3.0
Hardware: Unspecified
OS: Unspecified
medium
high
Target Milestone: GA
: 5.4.5
Assignee: Brian McLaughlin
QA Contact: Ramesh A
URL:
Whiteboard: console
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2015-04-22 21:54 UTC by Jared Deubel
Modified: 2019-07-11 09:00 UTC (History)
12 users (show)

Fixed In Version: 5.4.5.2
Doc Type: Bug Fix
Doc Text:
In the previous version of CloudForms Management Engine, remote console was not working in Firefox or Chrome browser. This was caused due to an issue with width of console object. This patch updates the correct width of console object and the remote console is now working as expected in Firefox and Chrome browsers.
Clone Of:
Environment:
Last Closed: 2016-03-29 14:14:10 UTC
Category: ---
Cloudforms Team: ---
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2016:0171 0 normal SHIPPED_LIVE CFME 5.4.5 bug fixes, and enhancement update 2016-03-29 18:13:52 UTC

Description Jared Deubel 2015-04-22 21:54:20 UTC
Description of problem:
We upgraded to CloudForms 3.1 with all of the latest updates and the console button is greyed out on Firefox and Chrome.  In IE it shows up to use the VMRC web plugin.  How do we enable to work on Firefox and Chrome?  Screen shots will be attached to the case.

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Version-Release number of selected component (if applicable):
5.3.3.2

How reproducible:


Steps to Reproduce:
1. Navigate to VM
2. Try to console into VM with Firefox or Chrome

Actual results:
Shows up and then once it greys out we haven't seen it show back up during the same session.

Expected results:
Should be able to console with these supported browsers

Additional info:

Comment 5 Dave Johnson 2015-04-23 21:03:35 UTC
This should be a blocker if its reproducible.

Ramesh, please retest in 5.3.3 and 5.3.4 to confirm

Comment 6 Dave Johnson 2015-04-23 21:04:07 UTC
Jared, what was the upgrade path?

Comment 7 Jared Deubel 2015-04-23 21:19:16 UTC
Dave, I am not sure of the version but they were at 5.2.x and are now at 5.3.3.2.

Comment 8 Ramesh A 2015-04-24 12:23:29 UTC
Verified and unable to reproduce in the below mentioned builds.  Tested on IE, FF & Chrome in Linux and Windows environment.

Build - Build Numbers
=====================
5.3.2 -  5.3.3.2.20150217120931_a465215
5.3.3 -  5.3.4.2.20150415125246_f5d5c91

Upgrade path:
============
5.2.5.3.20140811145418_a290c21 to  5.3.3.2.20150217120931_a465215
Note: Appliance was hardened after the update


Jared,
If there is any specific environment QE should try, then please let us know.  As per the testing which I have done, I was not able to reproduce it.

Comment 15 CFME Bot 2016-01-18 22:18:12 UTC
New commit detected on cfme/5.4.z:
https://code.engineering.redhat.com/gerrit/gitweb?p=cfme.git;a=commitdiff;h=8263fab02cdb1819e83491a1c55633f41c757957

commit 8263fab02cdb1819e83491a1c55633f41c757957
Author:     Brian McLaughlin <bmclaugh>
AuthorDate: Mon Jan 18 15:27:19 2016 -0500
Commit:     Brian McLaughlin <bmclaugh>
CommitDate: Mon Jan 18 15:27:19 2016 -0500

    Correct width of console object
    
    https://bugzilla.redhat.com/show_bug.cgi?id=1214511

 vmdb/app/views/vm_common/console_vmrc.html.haml | 6 ++++--
 1 file changed, 4 insertions(+), 2 deletions(-)

Comment 16 CFME Bot 2016-01-18 22:18:18 UTC
New commit detected on cfme/5.4.z:
https://code.engineering.redhat.com/gerrit/gitweb?p=cfme.git;a=commitdiff;h=7fc497ee6f661e3442c2edcf77862425e3aae790

commit 7fc497ee6f661e3442c2edcf77862425e3aae790
Merge: 194c68f 8263fab
Author:     Dan Clarizio <dclarizi>
AuthorDate: Mon Jan 18 16:43:18 2016 -0500
Commit:     Dan Clarizio <dclarizi>
CommitDate: Mon Jan 18 16:43:18 2016 -0500

    Merge branch 'bz1214511' into '5.4.z'
    
    Correct width of console object
    
    Merged cleanly, upstream PR and BZ link below.
    
    https://github.com/ManageIQ/manageiq/pull/5312
    https://bugzilla.redhat.com/show_bug.cgi?id=1214511
    
    See merge request !726

 vmdb/app/views/vm_common/console_vmrc.html.haml | 6 ++++--
 1 file changed, 4 insertions(+), 2 deletions(-)

Comment 18 Ramesh A 2016-03-29 07:23:37 UTC
Good to go.  Verified and working fine in 5.4.5.2.20160315175001_800759c

Comment 20 errata-xmlrpc 2016-03-29 14:14:10 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHBA-2016-0171.html


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