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Bug 1223909

Summary: add cups server Description and Location of Printer Queue in print dialog
Product: Red Hat Enterprise Linux 7 Reporter: Oliver Ilian <oliver>
Component: gtk3Assignee: Marek Kašík <mkasik>
Status: CLOSED WONTFIX QA Contact: Desktop QE <desktop-qa-list>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 7.1CC: mclasen, oliver
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2015-07-16 17:38:45 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
print_dialog view
none
cups_view none

Description Oliver Ilian 2015-05-21 16:51:16 UTC 
Description of problem:
Would it be possible to add the Description and Location info from a cups server to the 'Print dialog' in Gnome 3

Right now there is "Printer" "Location" "Status". Would be great to have "Printer" "Description" "Location" "Status".

Location shows right now the hostname of the cups server. In RHEL 6, this was the Location given for the cups Printer Queue.

For example:

Queue Name	Description	Location
HP4650DN	Color printer	Help Desk MUC

would show in the 'print dialoge' as:

Queue Name	Location
HP4650DN	$HOSTNAME-of-cups-server
Comment 2 Marek Kašík 2015-05-28 12:33:59 UTC 
The location field should already show what you want. Could you paste a screenshot here?

The description is something which can be quite long for such a dialog so I don't agree with adding it. We have already the name and location there which should be enough to locate the correct printer. Ask your administrator to change the name or location to be more specific if it is not the case.
Comment 3 Oliver Ilian 2015-06-08 12:03:03 UTC 
Created attachment 1036331 [details]
print_dialog view
Comment 4 Oliver Ilian 2015-06-08 12:03:21 UTC 
Created attachment 1036332 [details]
cups_view
Comment 5 Oliver Ilian 2015-06-08 12:05:33 UTC 
I have added 2 views for my printers. Not all have a spoken Name, but the Location shows 2 different things:
- Hostname in Print Dialogue
- My added description in Cups_view

I agree that the Location can be long, but what about making the column a default size, and if it is longer, it will add "..." at the end to imply that it is longer. And make all the columns resizeable by the user (is is not right now)
Comment 6 Marek Kašík 2015-06-15 15:36:38 UTC 
How have you added those printers? Have you added them using cups-browsed?
Comment 7 Matthias Clasen 2015-07-16 17:31:48 UTC 
This needs to be fixed upstream first.
Comment 8 RHEL Program Management 2015-07-16 17:38:45 UTC 
Development Management has reviewed and declined this request.
You may appeal this decision by reopening this request.
Comment 9 Oliver Ilian 2015-08-06 08:49:08 UTC 
Yes, the Printers are added by cups-browsed
Comment 10 Marek Kašík 2015-08-06 09:28:50 UTC 
(In reply to Oliver Haessler from comment #9)
> Yes, the Printers are added by cups-browsed

Then this is a bug in cups-browsed which is part of cups-filters package. It uses hostname as location.