Bug 1225858
| Summary: | [colord icc profile issue] gstoraster filter does not generate color output in RHEL7.1 | ||||||||||||||||
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| Product: | Red Hat Enterprise Linux 7 | Reporter: | Sanjay Kumar <sanjay.kumar14> | ||||||||||||||
| Component: | ghostscript | Assignee: | David Kaspar // Dee'Kej <deekej> | ||||||||||||||
| Status: | CLOSED ERRATA | QA Contact: | QE Internationalization Bugs <qe-i18n-bugs> | ||||||||||||||
| Severity: | high | Docs Contact: | |||||||||||||||
| Priority: | high | ||||||||||||||||
| Version: | 7.1 | CC: | deekej, jpopelka, kkrothap, ovasik, psklenar, sanjay.kumar14, smaitra, twaugh | ||||||||||||||
| Target Milestone: | rc | Keywords: | i18n | ||||||||||||||
| Target Release: | --- | ||||||||||||||||
| Hardware: | x86_64 | ||||||||||||||||
| OS: | Linux | ||||||||||||||||
| Whiteboard: | |||||||||||||||||
| Fixed In Version: | ghostscript-9.07-19.el7 | Doc Type: | Bug Fix | ||||||||||||||
| Doc Text: |
NO_DOCS
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Story Points: | --- | ||||||||||||||
| Clone Of: | Environment: | ||||||||||||||||
| Last Closed: | 2016-11-04 08:28:02 UTC | Type: | Bug | ||||||||||||||
| Regression: | --- | Mount Type: | --- | ||||||||||||||
| Documentation: | --- | CRM: | |||||||||||||||
| Verified Versions: | Category: | --- | |||||||||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||||||||
| Embargoed: | |||||||||||||||||
| Bug Depends On: | |||||||||||||||||
| Bug Blocks: | 1289025, 1305230, 1364088 | ||||||||||||||||
| Attachments: |
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Please provide a complete test-case that demonstrates the problem. In particular, could you please provide the PPD file you are using, from the /etc/cups/ppd/ directory, as well as a PDF input file you see printed incorrectly. Thanks! Changing component to cups-filters as it looks like the gstoraster filter may be at fault. Created attachment 1037179 [details]
Steps to reproduce and environment info
Created attachment 1037180 [details]
PPD File
Created attachment 1037181 [details]
Document used for printing
Created attachment 1037182 [details]
another cups error log
Changed component back to ghostscript. Actually 'gstoraster' comes from the ghostscript package in Red Hat Enterprise Linux 7. Created attachment 1040579 [details]
ghostscript-cups-icc-profile.patch
I think this should fix it.
Hello Tim, Thanks for the patch. Applying the attached patch to upstream package (9.07 version), seems to fix the issue but I dont see "Using icc Profile '' " message in the error_log file after replacing existing gstoraster with newly compiled gstoraster. Can you share ghostscript-cups package after applying patch for RHEL 7.1 x86_64 bit so that I can test it one more time . Even other users have also started facing this issue. https://bugs.launchpad.net/hplip/+bug/1469677 Hello Sanjay,
could you please try to test this problem again with this scratch-build packages?
> https://dkaspar.fedorapeople.org/share/scratch-build/rhel/7.2/ghostscript/
I'm unable to verify the fix, because I do not have any HP InkJet available for testing at the moment.
NOTE: These packages are for *TESTING PURPOSES ONLY*, they're not to be used in production environment!!
Thank you very much in advance,
David
Hello Sanjay, this is a reminder that we need you to test the provided scratch build packages. We do not have any hardware where we could test this issue & patch. Unless we hear from you in some reasonable time, we will be forced to drop this BZ from advisory, and I can't guarantee it would make it back to next RHEL6 major update. Thank you for your understanding. Best regards, David Restoring the NEED_INFO to Sanjay Kumar, raised by David. While answering Krishnababu's query, all need_info requests nullified. Hi David RHEL7.3 is on snapshot-4 stage now. So, we would require blocker+ only, to accept any fix. In case this bug is a blocker for RHEL7.3 release, please request for blocker. Regards Satya Hello Satya, in this case, I would prefer to drop this BZ out of advisory. Since the reporter is not answering, I guess we can consider this as being not so important anymore. Regards, David Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHBA-2016-2550.html The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days |
Created attachment 1031200 [details] Cups error_log Description of problem: [colord icc profile issue] gstoraster filter does not generate color output in RHEL7.1 Version-Release number of selected component (if applicable): 1) ghostscript-cups-907-18 2) colord How reproducible: Steps to Reproduce: 1.Configure any HP inkjet printer 2.Print and color document (using lpr command or from application) 3.See the printed output or output of gstoraster. Actual results: Output is grayscale even though color option is selected while printing. Expected results: Printed output andoutput of gstoraster should be in color. Additional info: Please see the attached cups_error_log. When we print any colored document (from application or using lpr), it gets printed in black ink only. While debugging this issue I found that, this issue is caused by “gstoraster” filter output. Gstoraster outputs gray raster even though input to this filter is a colored PDF. While investigating it further I found that, this issue seems to be happening because of “-sOutputICCProfile=” switch getting added in “gs” command. Please see the contents of cups_error_log from the attachment. ----------------------- D [27/May/2015:02:50:07 -0400] [Job 3] PPD uses qualifier 'RGB.Plain.' D [27/May/2015:02:50:07 -0400] [Job 3] Calling FindDeviceById(cups-DeskJet_2130) D [27/May/2015:02:50:07 -0400] [Job 3] Found device /org/freedesktop/ColorManager/devices/cups_DeskJet_2130 D [27/May/2015:02:50:07 -0400] [Job 3] Calling GetProfileForQualifiers(RGB.Plain....) D [27/May/2015:02:50:07 -0400] [Job 3] Found profile /org/freedesktop/ColorManager/profiles/DeskJet_2130_RGB__ D [27/May/2015:02:50:07 -0400] [Job 3] Calling org.freedesktop.ColorManager.Profile.Get(Filename) D [27/May/2015:02:50:07 -0400] [Job 3] Use profile filename: '' D [27/May/2015:02:50:07 -0400] [Job 3] Using ICC Profile '' D [27/May/2015:02:50:07 -0400] [Job 3] Ghostscript command line: /usr/bin/gs -dQUIET -dPARANOIDSAFER -dNOPAUSE -dBATCH -dNOINTERPOLATE -sDEVICE=cups -sstdout=%stderr -sOutputFile=%stdout -sOutputType=0 -r600x600 -dMediaPosition=1 -dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=841 -dcupsBitsPerColor=8 -dcupsColorOrder=0 -dcupsColorSpace=17 -dcupsInteger0=26 -scupsPageSizeName=A4 -I/usr/share/cups/fonts -sOutputICCProfile= -c -f -_ D [27/May/2015:02:50:07 -0400] [Job 3] envp[0]="CUPS_CACHEDIR=/var/cache/cups"