Red Hat Bugzilla – Bug 123654
logins bugzilla.redhat.com expire too early
Last modified: 2007-04-18 13:07:46 EDT
Description of problem: I login to report a problem on bugzilla.redhat.com I enter a few words, go back to the other computer to lookup some info, come back after a few minutes... i'm logged out of Bugzilla and i have to relogin! The timeout is way too short. Please increase it. Version-Release number of selected component (if applicable): How reproducible: always Steps to Reproduce: 1.just use bugzilla.redhat.com normally 2. 3. Actual results: if you don't do anything for a few minutes, you're logged out automatically Expected results: the automatic logout should be enforced after a longer period Additional info:
Bugzilla login sessions are set to expire something like 30 years from now so it is not an expiration issue. It very well can be a cookie problem with the browser you are using. Some things to look for: 1. Make sure cookie support is enabled globally or specifically to accept cookies from bugzilla.redhat.com. 2. If no 2 is not issue, remove all cookies from bugzilla.redhat.com using your browsers cookie manager, and try to relogin. 3. Make sure your IP address is not changing frequently such as dhcp leases running out or your ISP is using revolving gateways/firewalls. Please let me know if any of these help.
Close due to inactivity. Please reopen if this is still a problem.