Document URL: https://access.redhat.com/documentation/en-US/Red_Hat_Satellite/6.1/html/Installation_Guide/chap-Upgrading_Red_Hat_Satellite_and_Capsule_Server.html Section Number and Name: Chapter 7. Upgrading Red Hat Satellite Server and Capsule Server Describe the issue: no messaging on supported upgrade paths and Satellite/Capsule compatibility Suggestions for improvement: messaging on supported upgrade paths and Satellite/Capsule compatibility, for example from the beta FAQ: "1) Supported upgrade paths for Satellite 6.1 GA: Satellite 6.0 -> Satellite 6.1 (standard, Beta for non-production/testing, GA for production) Satellite 6.1 Beta -> Satellite 6.1 GA (Only if Satellite 6.1 beta is not in production during Beta) 2) Unsupported upgrade paths: Production Satellite 6.0 -> Satellite 6.1 Beta -> Satellite 6.1 3) Capsule needs to be the same version as Satellite i.e. cannot run Capsule 6.0 with Satellite 6.1 or vice versa. Customers using Satellite 6.0 and earlier can Beta 6.1 as a new installation for non-production testing and then upgrade to production use from that Beta to GA. (see https://access.redhat.com/articles/1475583#Q_Upgrade_paths for more)" Additional information: +++ This bug was initially created as a clone of Bug #1241264 +++ Description of problem: Currently, Capsule server fails silently if version does not match Satellite (e.g. 6.1 vs 6.0). Instead it needs to clearly alert/explain to user from Capsule and Satellite the matching versions and to upgrade as needed. This would improve usability/ customer experience and reduce support calls.
(In reply to Xixi from comment #0) > 3) Capsule needs to be the same version as Satellite i.e. cannot run Capsule > 6.0 with Satellite 6.1 or vice versa. > this particular note is probably good for the Satellite/Capsule Installation pre-req section
I think item 3 is relevant above. We should state in the docs that the server and capsule must be in sync. Ideally, this would be in section 7 and Section 1.
if we can I would change it to: "Satellite 6.1 Public Beta (non-production) -> Satellite 6.1 GA" with the addition of the "Public" to the sentence. We had a private beta for ~20 customers and this will help clarify for them.
*** Bug 1230962 has been marked as a duplicate of this bug. ***