Bug 1247890
| Summary: | virt-who shows communication error with subscription manager for ESX against SAM | ||
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| Product: | Red Hat Enterprise Linux 7 | Reporter: | Eko <hsun> |
| Component: | python-rhsm | Assignee: | Chris Snyder <csnyder> |
| Status: | CLOSED ERRATA | QA Contact: | xingge <gxing> |
| Severity: | high | Docs Contact: | Lenka Špačková <lkuprova> |
| Priority: | medium | ||
| Version: | 7.2 | CC: | crog, csnyder, gxing, hsun, jsefler, ldai, pbokoc, sgao, shihliu |
| Target Milestone: | rc | ||
| Target Release: | --- | ||
| Hardware: | x86_64 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Known Issue | |
| Doc Text: |
virt-who unable to log information when connected to SAM
On systems registered to the Subscription Asset Manager (SAM) server, the virt-who service logs an "Error in communication with subscription manager" instead of the expected output. This is due to the python-rhsm library being unable to retrieve the capabilities of the Candlepin manager from the SAM server.
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Story Points: | --- |
| Clone Of: | Environment: | ||
| Last Closed: | 2015-11-19 11:49:44 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Bug Depends On: | |||
| Bug Blocks: | 1246125 | ||
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Description
Eko
2015-07-29 07:45:17 UTC
It happened when start virt-who service, it also has the same problem when virt-who run at remote libvirt mode/rhevm mode/hyperv mode. It looks like python-rhsm is missing some checks. Reassigning. Please check if this is a bug in python-rhsm or it's fault of virt-who. Thanks. This was an issue with python-rhsm. A fix for this should be in as of commit: aba66ef25ebdcece72e9aaac7abf78d21b1cb9ff commit c63f2dd51ea4b05f0c013e084dbe871bf3af5c4c
Author: Christopher Snyder <csnyder>
Date: Mon Aug 3 12:04:32 2015 -0400
1247890: KeyErrors are now caught when checking manager capabilities
Also includes: 89f63a06ffc2a523189b97de63bd5451ba67ea15 57e00f00f48ef18f8578975f88ac9d6491543702 aec81c065c282f55e99c8d232f8e9d543f177cf0 725ad4c95d78e7c13eb0a1141b59ad56404dae22 063791579ec3a08f87c7ba5e2ef4841465108da5 update python-rhsm to 1.15.4-3, this issue can be fixed, host/guests mapping info can be found normally. Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHBA-2015-2122.html |