From: Diana King <diana@kai.com>

One specific problem which our customers had when installing
the KAI C++
(KCC) rpm from the LACD was using glint (or other graphical
interfaces to
rpm).  Our rpm was relocatable, so our post-install script
(and others) made
use of RPM_INSTALL_PREFIX.  Apparently these graphical
interfaces to rpm do
not all set this environment variable like rpm does.  No one
had any problems
with using the command line version of rpm.

Specifically, customers who had problems reported using
"glint" and "the
Package Management program under Xwindows".  One person (who
had
freshly installed RedHat 5.2 and was) using glint reported
that "Glint locks up and the package never completes the
install.  Glint
works fine when I install rpms from RedHat."  He also
included the
following error output from trying to install KCC.

[root@socrates rpms]# glint &
[1] 3167
[root@socrates rpms]# Glint Graphical Package Manager --
version 2.6.2
Copyright (C) 1998 - Red Hat Software
This may be freely redistributed under the terms of the GNU
Public
License
Exception in Tkinter callback
Traceback (innermost last):
  File
"/var/tmp/python-root/usr/lib/python1.5/lib-tk/Tkinter.py",
line
752, in __call__
    return apply(self.func, args)
  File "./glint.py", line 159, in installButton
    self.install(packages)
  File "./glint.py", line 182, in install
    DoInstall(packages)
  File "./install.py", line 252, in DoInstall
    InstallPackages(packages, 0, root, test)
  File "./install.py", line 223, in InstallPackages
    (code, out, err) = rhrun("/bin/rpm", rpmargs,
  File "/usr/lib/rhs/python/rhutil.py", line 130, in rhrun
    callBack(cbArgs, line)
  File "./install.py", line 165, in installProgress
    if (line[0] != "%"): return
IndexError: string index out of range


If you could pass these problem reports on to the
appropriate person so that
they can be fixed for future releases, we would greatly
appreciate it.  We'll
be happy to provide any additional information that we have,
but I think that
the customers who had problems were just doing basic
installs.