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Bug 1251004 - subscription-manager-gui can't register the system to while the subscription-manager can.
Summary: subscription-manager-gui can't register the system to while the subscription-...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: subscription-manager
Version: 7.2
Hardware: Unspecified
OS: Unspecified
urgent
urgent
Target Milestone: beta
: 7.2
Assignee: candlepin-bugs
QA Contact: John Sefler
URL:
Whiteboard:
Depends On:
Blocks: rhsm-rhel72
TreeView+ depends on / blocked
 
Reported: 2015-08-06 12:09 UTC by xingge
Modified: 2015-11-19 11:50 UTC (History)
8 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2015-11-19 11:50:28 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
the gui show after register (123.59 KB, image/png)
2015-08-06 12:09 UTC, xingge
no flags Details
the rhsm.log (358.06 KB, text/plain)
2015-08-06 12:13 UTC, xingge
no flags Details
Registers successfully (192.25 KB, image/png)
2015-08-25 11:51 UTC, Shwetha Kallesh
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2015:2122 0 normal SHIPPED_LIVE subscription-manager bug fix and enhancement update 2015-11-19 10:31:14 UTC

Description xingge 2015-08-06 12:09:10 UTC
Created attachment 1059868 [details]
the gui show after register

Description of problem:
subscription-manager-gui can't register the system while the subscription-manager can.

Version-Release number of selected component (if applicable):
subscription-manager-1.15.9-2.el7.x86_64
subscription-manager-gui-1.15.9-2.el7.x86_64
subscription-manager-initial-setup-addon-1.15.9-2.el7.x86_64
python-rhsm-1.15.4-2.el7.x86_64

How reproducible:
always

Steps to Reproduce:
1.register the system from the subscription-manager-gui
2.
3.

Actual results:
The register failed as the attachment shows and the also attach the rhsm.log.

Expected results:
The register should success with no errors.

Additional info:
the RHEL7.2 version is 20150805.1 server 64

Comment 1 xingge 2015-08-06 12:13:47 UTC
Created attachment 1059882 [details]
the rhsm.log

Comment 7 Adrian Likins 2015-08-14 15:31:55 UTC
Working on a client fix for this for a future errata, as well as potential changes to the SLE process so this doesn't break the client.

Comment 11 Shwetha Kallesh 2015-08-25 11:51:15 UTC
Created attachment 1066829 [details]
Registers successfully

Marking verified as I was able to register sucessfully

[root@dhcp35-166 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.9.26.11-1
subscription management rules: 5.15
subscription-manager: 1.15.9-7.el7
python-rhsm: 1.15.4-2.el7

Comment 12 errata-xmlrpc 2015-11-19 11:50:28 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHBA-2015-2122.html


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