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Description of problem:
Nothing happens when user tries to add participant to open conversation

Version-Release number of selected component (if applicable):
kernel-3.10.0-304.el7.x86_64
empathy-3.12.10-2.el7.x86_64

How reproducible:
100%

Steps to Reproduce:
1.Run empathy with at least 2 contacts
2.Open conversation with first contact
3.Click Conversation->Invite participant and choose second contact
4.Press invite

Actual results:
Nothing happens, Invite participant window is closed but second contact is not added to conversation, also no notification with invitation is not sent to second contact

Expected results:
Invitation is sent to second contact and after confirmation is added to conversation

The behaviour is different now, but the problem persists.

Now after new participant is added with dialog a new chat room is open but there is no other participant (only me) and no invitation is sent. I tested this with three different accounts on xmpp.jp server.

this bus is not RHEL only,it's for all Empathy versions.

RHEL 7 is approaching its Extended Life Cycle Support phase; and the application Empathy, and it's underlying messaging framework Telepathy, has been dead upstream for a while now. Given the non-critical nature of this bug, it's not fit for RHEL 7 anymore, and the Empathy/Telepathy stack isn't part of RHEL 8.

Development Management has reviewed and declined this request. You may appeal this decision by using your Red Hat support channels, who will make certain  the issue receives the proper prioritization with product and development management.

https://www.redhat.com/support/process/production/#howto