Red Hat Bugzilla – Bug 1262712
[New] - Cannot upgrade rhsc from 3.0.4 to 3.1.1
Last modified: 2016-03-01 01:11:46 EST
Description of problem: If user has an existing installation of 3.0.4 , upgraded to 3.1 and if he tries to upgrade it to 3.1.1 it fails with error below. [root@dhcp37-66 ~]# rhsc-setup ***L:ERROR Internal error: cannot import name constants_access_plugin Doing a fresh install of 3.1 and upgrading to 3.1.1 has no issues. Upgrade goes successfully. Version-Release number of selected component (if applicable): rhsc-3.1.0-0.62.el6.noarch How reproducible: Always Steps to Reproduce: 1. Have RHSC installed on 3.0.4 2. upgrade rhsc to 3.1 3. Add the latest 3.1.1 repos 4. Run yum update rhsc-setup followed by rhsc-setup Actual results: rhsc-setup fails with error "***L:ERROR Internal error: cannot import name constants_access_plugin" Expected results: rhsc-setup should run successfully. Additional info:
Verified and works fine with build rhsc-3.1.1-0.65.el6.noarch Performed an upgrade from RHSC 3.0.4 to 3.1 and then to 3.1.1. Upgrade went fine and was successful. Performed an upgrade from RHSC 3.1 to 3.1.1 and it went fine and was successful. Marking this bug verified.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHBA-2016-0310.html