Red Hat Bugzilla – Bug 1269200
ipa-server crashing while trying to preserve admin user
Last modified: 2016-11-04 01:38:40 EDT
Description of problem: ipa-server crashing while trying to preserve admin user in WebUI Version-Release number of selected component (if applicable): ipa-server-4.2.0-12.el7.x86_64 How reproducible: 100% Steps to Reproduce: 1.Navigate "Active users" page. 2.Select admin 3.Click delete button 4.Select preserve radio button 5.Click delete button Actual results: Internal server error pops up after clicking OK button in "operation Error" dialog Expected results: -Detailed message should be relevant to the error in "operation Error" dialog. -"Internal server error" should not occur. -If possible can "preserve" option for admin user be removed/hidden?? Additional info: Attached screenshots /var/log/httpd/error_log [Tue Oct 06 17:57:34.507251 2015] [:error] [pid 22443] ipa: INFO: [jsonserver_session] admin@DTESTRELM.TEST: user_find(u'', sizelimit=0, version=u'2.156', pkey_only=True): SUCCESS [Tue Oct 06 17:57:34.632858 2015] [:error] [pid 22443] [remote 10.70.35.158:120] mod_wsgi (pid=22443): Exception occurred processing WSGI script '/usr/share/ipa/wsgi.py'. [Tue Oct 06 17:57:34.632943 2015] [:error] [pid 22443] [remote 10.70.35.158:120] Traceback (most recent call last): [Tue Oct 06 17:57:34.632983 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/share/ipa/wsgi.py", line 49, in application [Tue Oct 06 17:57:34.633097 2015] [:error] [pid 22443] [remote 10.70.35.158:120] return api.Backend.wsgi_dispatch(environ, start_response) [Tue Oct 06 17:57:34.633112 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib/python2.7/site-packages/ipaserver/rpcserver.py", line 258, in __call__ [Tue Oct 06 17:57:34.633447 2015] [:error] [pid 22443] [remote 10.70.35.158:120] return self.route(environ, start_response) [Tue Oct 06 17:57:34.633460 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib/python2.7/site-packages/ipaserver/rpcserver.py", line 270, in route [Tue Oct 06 17:57:34.633480 2015] [:error] [pid 22443] [remote 10.70.35.158:120] return app(environ, start_response) [Tue Oct 06 17:57:34.633490 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib/python2.7/site-packages/ipaserver/rpcserver.py", line 808, in __call__ [Tue Oct 06 17:57:34.633504 2015] [:error] [pid 22443] [remote 10.70.35.158:120] self.create_context(ccache=ipa_ccache_name) [Tue Oct 06 17:57:34.633513 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib/python2.7/site-packages/ipalib/backend.py", line 114, in create_context [Tue Oct 06 17:57:34.633611 2015] [:error] [pid 22443] [remote 10.70.35.158:120] self.Backend.ldap2.connect(ccache=ccache) [Tue Oct 06 17:57:34.633642 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib/python2.7/site-packages/ipalib/backend.py", line 63, in connect [Tue Oct 06 17:57:34.633665 2015] [:error] [pid 22443] [remote 10.70.35.158:120] conn = self.create_connection(*args, **kw) [Tue Oct 06 17:57:34.633688 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib/python2.7/site-packages/ipaserver/plugins/ldap2.py", line 149, in create_connection [Tue Oct 06 17:57:34.633835 2015] [:error] [pid 22443] [remote 10.70.35.158:120] client_controls=clientctrls) [Tue Oct 06 17:57:34.633862 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib/python2.7/site-packages/ipapython/ipaldap.py", line 1070, in gssapi_bind [Tue Oct 06 17:57:34.634147 2015] [:error] [pid 22443] [remote 10.70.35.158:120] '', auth_tokens, server_controls, client_controls) [Tue Oct 06 17:57:34.634191 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib64/python2.7/contextlib.py", line 35, in __exit__ [Tue Oct 06 17:57:34.634268 2015] [:error] [pid 22443] [remote 10.70.35.158:120] self.gen.throw(type, value, traceback) [Tue Oct 06 17:57:34.634294 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib/python2.7/site-packages/ipapython/ipaldap.py", line 983, in error_handler [Tue Oct 06 17:57:34.634316 2015] [:error] [pid 22443] [remote 10.70.35.158:120] raise errors.DatabaseError(desc=desc, info=info) [Tue Oct 06 17:57:34.634352 2015] [:error] [pid 22443] [remote 10.70.35.158:120] DatabaseError: Server is unwilling to perform: Account inactivated. Contact system administrator. [Tue Oct 06 17:57:35.223891 2015] [:error] [pid 22444] ipa: INFO: admin@DTESTRELM.TEST: batch: user_del((u'admin',), preserve=u'true'): EmptyResult [Tue Oct 06 17:57:35.224379 2015] [:error] [pid 22444] ipa: INFO: [jsonserver_session] admin@DTESTRELM.TEST: batch(({u'params': ((u'admin',), {u'preserve': u'true'}), u'method': u'user_del'},), version=u'2.156'): SUCCESS [Tue Oct 06 17:58:24.446789 2015] [:error] [pid 22443] [remote 10.70.35.158:120] mod_wsgi (pid=22443): Exception occurred processing WSGI script '/usr/share/ipa/wsgi.py'. [Tue Oct 06 17:58:24.446836 2015] [:error] [pid 22443] [remote 10.70.35.158:120] Traceback (most recent call last): [Tue Oct 06 17:58:24.446854 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/share/ipa/wsgi.py", line 49, in application [Tue Oct 06 17:58:24.446897 2015] [:error] [pid 22443] [remote 10.70.35.158:120] return api.Backend.wsgi_dispatch(environ, start_response) [Tue Oct 06 17:58:24.446907 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib/python2.7/site-packages/ipaserver/rpcserver.py", line 258, in __call__ [Tue Oct 06 17:58:24.446924 2015] [:error] [pid 22443] [remote 10.70.35.158:120] return self.route(environ, start_response) [Tue Oct 06 17:58:24.446932 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib/python2.7/site-packages/ipaserver/rpcserver.py", line 270, in route [Tue Oct 06 17:58:24.446944 2015] [:error] [pid 22443] [remote 10.70.35.158:120] return app(environ, start_response) [Tue Oct 06 17:58:24.446952 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib/python2.7/site-packages/ipaserver/rpcserver.py", line 808, in __call__ [Tue Oct 06 17:58:24.446964 2015] [:error] [pid 22443] [remote 10.70.35.158:120] self.create_context(ccache=ipa_ccache_name) [Tue Oct 06 17:58:24.446972 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib/python2.7/site-packages/ipalib/backend.py", line 114, in create_context [Tue Oct 06 17:58:24.446986 2015] [:error] [pid 22443] [remote 10.70.35.158:120] self.Backend.ldap2.connect(ccache=ccache) [Tue Oct 06 17:58:24.446994 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib/python2.7/site-packages/ipalib/backend.py", line 63, in connect [Tue Oct 06 17:58:24.447007 2015] [:error] [pid 22443] [remote 10.70.35.158:120] conn = self.create_connection(*args, **kw) [Tue Oct 06 17:58:24.447014 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib/python2.7/site-packages/ipaserver/plugins/ldap2.py", line 149, in create_connection [Tue Oct 06 17:58:24.447028 2015] [:error] [pid 22443] [remote 10.70.35.158:120] client_controls=clientctrls) [Tue Oct 06 17:58:24.447036 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib/python2.7/site-packages/ipapython/ipaldap.py", line 1070, in gssapi_bind [Tue Oct 06 17:58:24.447049 2015] [:error] [pid 22443] [remote 10.70.35.158:120] '', auth_tokens, server_controls, client_controls) [Tue Oct 06 17:58:24.447057 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib64/python2.7/contextlib.py", line 35, in __exit__ [Tue Oct 06 17:58:24.447070 2015] [:error] [pid 22443] [remote 10.70.35.158:120] self.gen.throw(type, value, traceback) [Tue Oct 06 17:58:24.447089 2015] [:error] [pid 22443] [remote 10.70.35.158:120] File "/usr/lib/python2.7/site-packages/ipapython/ipaldap.py", line 983, in error_handler [Tue Oct 06 17:58:24.447102 2015] [:error] [pid 22443] [remote 10.70.35.158:120] raise errors.DatabaseError(desc=desc, info=info) [Tue Oct 06 17:58:24.447117 2015] [:error] [pid 22443] [remote 10.70.35.158:120] DatabaseError: Server is unwilling to perform: Account inactivated. Contact system administrator. (END) - Next: for
Created attachment 1080292 [details] internal server error
Created attachment 1080293 [details] Delete Admin
Created attachment 1080294 [details] message dailog
Upstream ticket: https://fedorahosted.org/freeipa/ticket/5362
Fixed upstream master: https://fedorahosted.org/freeipa/changeset/6a401fbf31bd35220b47ad2a8552d1f93928a2eb ipa-4-2: https://fedorahosted.org/freeipa/changeset/a85a8f3a4ee1f90fe6f0fb8ea4518ee616c6b42e
This bug was accidentally moved from POST to MODIFIED via an error in automation, please see mmccune@redhat.com with any questions
Created attachment 1200457 [details] Verification snapshot Verified On WebUI ipa server version: ipa-server-4.4.0-10.el7.x86_64
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://rhn.redhat.com/errata/RHBA-2016-2404.html