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Bug 1269728 - creating a container with image from 'registry.access.redhat.com' results 'getaddrinfo: Name or service not known'
Summary: creating a container with image from 'registry.access.redhat.com' results 'ge...
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Container Management
Version: 6.1.0
Hardware: All
OS: Linux
high
high
Target Milestone: Unspecified
Assignee: Sebastian Gräßl
QA Contact: Katello QA List
URL: http://projects.theforeman.org/issues...
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2015-10-08 05:34 UTC by Anand Vaddarapu
Modified: 2021-12-10 14:32 UTC (History)
14 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-09-04 18:05:08 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Foreman Issue Tracker 16507 0 High New creating a container with image from 'registry.access.redhat.com' results 'getaddrinfo: Name or service not known' 2020-08-28 15:35:23 UTC

Description Anand Vaddarapu 2015-10-08 05:34:57 UTC
Description of problem:
While creating a container with image from registry.access.redhat.com will resulting "getaddrinfo: Name or service not known"

SocketError
getaddrinfo: Name or service not known
app/models/concerns/foreman/thread_session.rb:33:in `clear_thread'
lib/middleware/catch_json_parse_errors.rb:9:in `call'

foreman production log error trace:

2015-09-17 13:40:53 [W] Operation FAILED: getaddrinfo: Name or service not known
2015-09-17 13:40:53 [D] /opt/rh/ruby193/root/usr/share/ruby/net/http.rb:763:in `initialize'
/opt/rh/ruby193/root/usr/share/ruby/net/http.rb:763:in `open'
/opt/rh/ruby193/root/usr/share/ruby/net/http.rb:763:in `block in connect'
/opt/rh/ruby193/root/usr/share/ruby/timeout.rb:55:in `timeout'
/opt/rh/ruby193/root/usr/share/ruby/timeout.rb:100:in `timeout'
/opt/rh/ruby193/root/usr/share/ruby/net/http.rb:763:in `connect'
/opt/rh/ruby193/root/usr/share/ruby/net/http.rb:756:in `do_start'
/opt/rh/ruby193/root/usr/share/ruby/net/http.rb:745:in `start'
/opt/rh/ruby193/root/usr/share/gems/gems/rbovirt-0.0.29/lib/restclient_ext/request.rb:44:in `transmit'
/opt/rh/ruby193/root/usr/share/gems/gems/rest-client-1.6.7/lib/restclient/request.rb:64:in `execute'
/opt/rh/ruby193/root/usr/share/gems/gems/rest-client-1.6.7/lib/restclient/request.rb:33:in `execute'
/opt/rh/ruby193/root/usr/share/gems/gems/rest-client-1.6.7/lib/restclient.rb:68:in `get'
/opt/rh/ruby193/root/usr/share/gems/gems/foreman_docker-1.2.0.18/app/models/service/registry_api.rb:15:in `search'
/opt/rh/ruby193/root/usr/share/gems/gems/foreman_docker-1.2.0.18/app/controllers/image_search_controller.rb:90:in `registry_search_image'
/opt/rh/ruby193/root/usr/share/gems/gems/foreman_docker-1.2.0.18/app/controllers/image_search_controller.rb:28:in `block in search_repository'
/opt/rh/ruby193/root/usr/share/gems/gems/foreman_docker-1.2.0.18/app/controllers/image_search_controller.rb:40:in `catch_network_errors'
/opt/rh/ruby193/root/usr/share/gems/gems/foreman_docker-1.2.0.18/app/controllers/image_search_controller.rb:26:in `search_repository'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/implicit_render.rb:4:in `send_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/base.rb:167:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/rendering.rb:10:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/callbacks.rb:18:in `block in process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:604:in `block (3 levels) in _run__1558888285947396107__process_action__127011820911948481__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_11454'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:326:in `around'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:310:in `_callback_around_3493'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_11454'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:592:in `block (2 levels) in _run__1558888285947396107__process_action__127011820911948481__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_11453'
/usr/share/foreman/app/models/concerns/foreman/thread_session.rb:33:in `clear_thread'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_11453'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:426:in `block in _run__1558888285947396107__process_action__127011820911948481__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:215:in `block in _conditional_callback_around_11452'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:326:in `around'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:310:in `_callback_around_13'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:214:in `_conditional_callback_around_11452'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:414:in `_run__1558888285947396107__process_action__127011820911948481__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:405:in `__run_callback'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:385:in `_run_process_action_callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:81:in `run_callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/callbacks.rb:17:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/rescue.rb:29:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/instrumentation.rb:30:in `block in process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/notifications.rb:123:in `block in instrument'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/notifications/instrumenter.rb:20:in `instrument'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/notifications.rb:123:in `instrument'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/instrumentation.rb:29:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/params_wrapper.rb:207:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/activerecord-3.2.8/lib/active_record/railties/controller_runtime.rb:18:in `process_action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/base.rb:121:in `process'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/abstract_controller/rendering.rb:45:in `process'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal.rb:203:in `dispatch'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal/rack_delegation.rb:14:in `dispatch'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_controller/metal.rb:246:in `block in action'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:73:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:73:in `dispatch'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:36:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:68:in `block in call'
/opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:56:in `each'
/opt/rh/ruby193/root/usr/share/gems/gems/journey-1.0.4/lib/journey/router.rb:56:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/routing/route_set.rb:600:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/apipie-rails-0.2.5/lib/apipie/extractor/recorder.rb:97:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/session/abstract/id.rb:205:in `context'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/session/abstract/id.rb:200:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/apipie-rails-0.2.5/lib/apipie/middleware/checksum_in_headers.rb:27:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/best_standards_support.rb:17:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/etag.rb:23:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/conditionalget.rb:25:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/head.rb:14:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/params_parser.rb:21:in `call'
/usr/share/foreman/lib/middleware/catch_json_parse_errors.rb:9:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/flash.rb:242:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/session/abstract/id.rb:205:in `context'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/session/abstract/id.rb:200:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/cookies.rb:339:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/activerecord-3.2.8/lib/active_record/query_cache.rb:64:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/activerecord-3.2.8/lib/active_record/connection_adapters/abstract/connection_pool.rb:473:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/callbacks.rb:28:in `block in call'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:405:in `_run__1749236795724687141__call__759484751542957265__callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:405:in `__run_callback'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:385:in `_run_call_callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/callbacks.rb:81:in `run_callbacks'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/callbacks.rb:27:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/remote_ip.rb:31:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/debug_exceptions.rb:16:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/show_exceptions.rb:56:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/katello-2.2.0.66/lib/katello/middleware/silenced_logger.rb:29:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/request_id.rb:22:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/methodoverride.rb:21:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/runtime.rb:17:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/activesupport-3.2.8/lib/active_support/cache/strategy/local_cache.rb:72:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/lock.rb:15:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/actionpack-3.2.8/lib/action_dispatch/middleware/static.rb:62:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:136:in `forward'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:245:in `fetch'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:185:in `lookup'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:66:in `call!'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-cache-1.2/lib/rack/cache/context.rb:51:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/engine.rb:479:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/application.rb:223:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/railties-3.2.8/lib/rails/railtie/configurable.rb:30:in `method_missing'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/builder.rb:134:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/urlmap.rb:64:in `block in call'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/urlmap.rb:49:in `each'
/opt/rh/ruby193/root/usr/share/gems/gems/rack-1.4.1/lib/rack/urlmap.rb:49:in `call'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/rack/thread_handler_extension.rb:77:in `process_request'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:140:in `accept_and_process_next_request'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler/thread_handler.rb:108:in `main_loop'
/usr/share/gems/gems/passenger-4.0.18/lib/phusion_passenger/request_handler.rb:441:in `block (3 levels) in start_threads'
/opt/rh/ruby193/root/usr/share/gems/gems/logging-1.8.1/lib/logging/diagnostic_context.rb:323:in `call'
/opt/rh/ruby193/root/usr/share/gems/gems/logging-1.8.1/lib/logging/diagnostic_context.rb:323:in `block in create_with_logging_context'
2015-09-17 13:40:53 [I]   Rendered common/500.html.erb (7.8ms)
2015-09-17 13:40:53 [I] Completed 500 Internal Server Error in 8337ms (Views: 8.9ms | ActiveRecord: 2.1ms)


proxy_host and proxy_port are correctly configured in: /etc/pulp/server/plugins.conf.d/docker_importer.json

as well as cdn_proxy: host and port are set properly in /etc/foreman/plugins/katello.yaml

tcpdump shows that Satellite is trying to resolve registry.access.redhat.com by our local dns servers and it's not going though proxy.

Actual results:
trying to resolve registry.access.redhat.com locally without sending traffic to defined web proxy

Expected results:
The search of registry.access.redhat.com it should immediately send traffic to the defined web proxy and not try to resolve locally.

Comment 4 Daniel Lobato Garcia 2016-09-12 09:24:27 UTC
Created redmine issue http://projects.theforeman.org/issues/16507 from this bug

Comment 11 Satellite Program 2017-03-09 15:16:10 UTC
Upstream bug assigned to dlobatog

Comment 12 Satellite Program 2017-03-15 08:16:05 UTC
Upstream bug assigned to sgraessl

Comment 14 ir. Jan Gerrit Kootstra 2018-06-07 07:34:47 UTC
Hello team,


it seems this bug still appears in Satellite 6.3.1.


Regards,


Jan Gerrit Kootstra

Comment 17 Bryan Kearney 2018-09-04 18:05:08 UTC
Thank you for your interest in Satellite 6. We have evaluated this request, and we do not expect this to be implemented in the product in the foreseeable future. We are therefore closing this out as WONTFIX. If you have any concerns about this, please feel free to contact Rich Jerrido or Bryan Kearney. Thank you.

Comment 18 dirk_neustein 2018-09-05 09:05:51 UTC
This is not an acceptable approach!
Proxy settings and communication has always been a problem since satellite 6.0.
Please get a grip on proxy handling holistically!

For me, this is a basic functionality!

Stop implementing more and more fancy stuff into satellite, when you are not even able to get the absolute minimum requirements working correctly.

A lot of people pay a lot of money for it and then it ends up like this:

This was "Reported: 2015-10-08 01:34 EDT by Anand Vaddarapu" And then it gets closed after almost 3!!! years with: "We have evaluated this request, and we do not expect this to be implemented in the product in the foreseeable future."
Really?? You can do better then this!

Comment 19 Rich Jerrido 2018-09-18 18:47:56 UTC
A couple of notes here

- Firstly, Satellite 6.3.3 (and newer) support setting a HTTP Proxy for outgoing requests (such as those to external registries, see https://bugzilla.redhat.com/show_bug.cgi?id=1333595 which was delivered as part of Satellite 6.3.3). This will solve your issue. 

- Secondly, running and orchestrating the running of containers using Satellite is a feature that is deprecated and will be removed in a future release. Please seek an alternative.


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