Bug 126982 (John) - rhn_register fails for existing user - Error Clas Code 31
Summary: rhn_register fails for existing user - Error Clas Code 31
Alias: John
Product: Red Hat Enterprise Linux 3
Classification: Red Hat
Component: rhn_register   
(Show other bugs)
Version: 3.0
Hardware: i686
OS: Linux
Target Milestone: ---
Assignee: Adrian Likins
QA Contact: Fanny Augustin
Depends On:
TreeView+ depends on / blocked
Reported: 2004-06-30 00:57 UTC by John Kelley
Modified: 2007-11-30 22:07 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Last Closed: 2004-07-08 20:38:20 UTC
Type: ---
Regression: ---
Mount Type: ---
Documentation: ---
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

Attachments (Terms of Use)

Description John Kelley 2004-06-30 00:57:13 UTC
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; YComp; .NET CLR 1.1.4322)

Description of problem:
Installed OS, configured networking - all OK.  Went to Red Hat and 
registered product.  Ran rhn_register from machine which produced  
Error Clas Code 31 "An error occurred while processing this request".

Version-Release number of selected component (if applicable):
Enterprise AS 3

How reproducible:

Steps to Reproduce:
2.click through menu's

Actual Results:  above error

Expected Results:  Shoud have registered me so I could run up2date.

Additional info:

You can call me at 518 882-1991 or email me at john@atypica.com

Comment 1 Suzanne Hillman 2004-07-08 20:34:06 UTC
If this is something urgent enough that you are willing to give out
your phone number, I suspect that you actually wanted to have gone
through support, rather than bugzilla:

Comment 2 John Kelley 2004-07-08 20:37:54 UTC
You can close this bug.  I did go through support.  They had me 
delete the ID file in my machine, remove all my platforms, and start 
from scratch, which worked.

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