Red Hat Bugzilla – Bug 126982
rhn_register fails for existing user - Error Clas Code 31
Last modified: 2007-11-30 17:07:02 EST
From Bugzilla Helper: User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; YComp 5.0.0.0; .NET CLR 1.1.4322) Description of problem: Installed OS, configured networking - all OK. Went to Red Hat and registered product. Ran rhn_register from machine which produced Error Clas Code 31 "An error occurred while processing this request". Version-Release number of selected component (if applicable): Enterprise AS 3 How reproducible: Always Steps to Reproduce: 1.rhn_register 2.click through menu's 3. Actual Results: above error Expected Results: Shoud have registered me so I could run up2date. Additional info: You can call me at 518 882-1991 or email me at john@atypica.com
If this is something urgent enough that you are willing to give out your phone number, I suspect that you actually wanted to have gone through support, rather than bugzilla: https://www.redhat.com/apps/support/
You can close this bug. I did go through support. They had me delete the ID file in my machine, remove all my platforms, and start from scratch, which worked.