Red Hat Bugzilla – Bug 126982
rhn_register fails for existing user - Error Clas Code 31
Last modified: 2007-11-30 17:07:02 EST
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; YComp
184.108.40.206; .NET CLR 1.1.4322)
Description of problem:
Installed OS, configured networking - all OK. Went to Red Hat and
registered product. Ran rhn_register from machine which produced
Error Clas Code 31 "An error occurred while processing this request".
Version-Release number of selected component (if applicable):
Enterprise AS 3
Steps to Reproduce:
2.click through menu's
Actual Results: above error
Expected Results: Shoud have registered me so I could run up2date.
You can call me at 518 882-1991 or email me at firstname.lastname@example.org
If this is something urgent enough that you are willing to give out
your phone number, I suspect that you actually wanted to have gone
through support, rather than bugzilla:
You can close this bug. I did go through support. They had me
delete the ID file in my machine, remove all my platforms, and start
from scratch, which worked.