1272012 – Failed to install the pkg 'open-vm-tools-debuginfo' of the repo 'rhel-7-desktop-debug-rpms'

RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 1272012 - Failed to install the pkg 'open-vm-tools-debuginfo' of the repo 'rhel-7-desktop-debug-rpms'

Summary: Failed to install the pkg 'open-vm-tools-debuginfo' of the repo 'rhel-7-deskt...

Keywords:
Status:	CLOSED ERRATA
Alias:	None
Product:	Red Hat Enterprise Linux 7
Classification:	Red Hat
Component:	open-vm-tools
Sub Component:
Version:	7.2
Hardware:	x86_64
OS:	Linux
Priority:	urgent
Severity:	urgent
Target Milestone:	rc
Target Release:	7.2
Assignee:	Richard W.M. Jones
QA Contact:	ldu
Docs Contact:
URL:
Whiteboard:
Duplicates (1):	1272887 (view as bug list)
Depends On:
Blocks:	1288337 1301891
TreeView+	depends on / blocked

Reported:	2015-10-15 09:40 UTC by Li Bin Liu
Modified:	2019-07-10 10:00 UTC (History)
CC List:	10 users (show)
Fixed In Version:	open-vm-tools-10.0.5-1.el7
Doc Type:	Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed:	2016-11-04 06:51:34 UTC
Target Upstream Version:
Embargoed:

Attachments	(Terms of Use)

Links
System	ID	Private	Priority	Status	Summary	Last Updated
Red Hat Product Errata	RHBA-2016:2464	0	normal	SHIPPED_LIVE	open-vm-tools bug fix update	2016-11-03 14:06:13 UTC

Description Li Bin Liu 2015-10-15 09:40:06 UTC

Description of problem:
Failed to install the pkg 'open-vm-tools-debuginfo' of the repo 'rhel-7-desktop-debug-rpms'

Version-Release number of selected component (if applicable):
RHEL-7.2-20150904.0

How reproducible:
100%

Steps to Reproduce:
1. Register and subscribe the testing machine
# cat /etc/rhsm/rhsm.conf | egrep "^hostname|^baseurl"
hostname = subscription.rhn.stage.redhat.com
baseurl= http://cdn.qa.redhat.com

# subscription-manager register --username=stage_rhel_test_new --password='redhat'
Registering to: subscription.rhn.stage.redhat.com:443/subscription
The system has been registered with ID: da98a464-f7cc-44c0-9b7d-ebbd7b2e51eb  

# subscription-manager subscribe --pool=8a99f9814efa4537014efc8703aa048c
Successfully attached a subscription for: Red Hat Runtime

# subscription-manager repos --disable=*

# subscription-manager repos --enable=rhel-7-desktop-rpms
Repository 'rhel-7-desktop-rpms' is enabled for this system.

# subscription-manager repos --enable=rhel-7-desktop-debug-rpms
Repository 'rhel-7-desktop-debug-rpms' is enabled for this system.

2. Try to install the pkg 'open-vm-tools-debuginfo' of the repo 'rhel-7-desktop-debug-rpms'
# yum install -y open-vm-tools-debuginfo
Loaded plugins: product-id, search-disabled-repos, subscription-manager
Resolving Dependencies
--> Running transaction check
---> Package open-vm-tools-debuginfo.x86_64 0:9.10.2-3.el7 will be installed
--> Finished Dependency Resolution

Dependencies Resolved

===============================================================================================================================================================================================================
 Package           Arch           Version           Repository           Size
===============================================================================================================================================================================================================
Installing:
 open-vm-tools-debuginfo  x86_64  9.10.2-3.el7 rhel-7-desktop-debug-rpms 3.1 M

Transaction Summary
===============================================================================================================================================================================================================
Install  1 Package

Total size: 3.1 M
Installed size: 14 M
Downloading packages:
Running transaction check
Running transaction test

Transaction check error:
  file /usr/lib/debug/usr/sbin/mount.vmhgfs.debug conflicts between attempted installs of open-vm-tools-debuginfo-9.10.2-3.el7.x86_64 and open-vm-tools-debuginfo-9.10.2-3.el7.x86_64

Error Summary
-------------


Actual results:
Failed to install the pkg 'open-vm-tools-debuginfo'.

Expected results:
Succeed to install the pkg 'open-vm-tools-debuginfo'.

Additional info:

Comment 1 ldu 2015-10-22 02:39:39 UTC

Hi Richard,

I also met this issue in the tps-rpmtest, could you take a look at this bug?
It is RHEL7.2 snapshot5 now,will we fix it in RHEL7.2？

Comment 2 Richard W.M. Jones 2015-10-22 07:40:04 UTC

The error message makes no sense:

Transaction check error:
  file /usr/lib/debug/usr/sbin/mount.vmhgfs.debug conflicts between attempted installs of
open-vm-tools-debuginfo-9.10.2-3.el7.x86_64 and
open-vm-tools-debuginfo-9.10.2-3.el7.x86_64

The two packages it is comparing are identical.

Also this works fine for me:

# yum install open-vm-tools-debuginfo-9.10.2-3.el7.x86_64.rpm
Loaded plugins: product-id, subscription-manager
This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register.
Examining open-vm-tools-debuginfo-9.10.2-3.el7.x86_64.rpm: open-vm-tools-debuginfo-9.10.2-3.el7.x86_64
Marking open-vm-tools-debuginfo-9.10.2-3.el7.x86_64.rpm to be installed
Resolving Dependencies
--> Running transaction check
---> Package open-vm-tools-debuginfo.x86_64 0:9.10.2-3.el7 will be installed
--> Finished Dependency Resolution

Dependencies Resolved

================================================================================
 Package Arch   Version      Repository                                    Size
================================================================================
Installing:
 open-vm-tools-debuginfo
         x86_64 9.10.2-3.el7 /open-vm-tools-debuginfo-9.10.2-3.el7.x86_64  14 M

Transaction Summary
================================================================================
Install  1 Package

Total size: 14 M
Installed size: 14 M
Is this ok [y/d/N]: y
Downloading packages:
Running transaction check
Running transaction test
Transaction test succeeded
Running transaction
  Installing : open-vm-tools-debuginfo-9.10.2-3.el7.x86_64                  1/1 
brew/7Server                                             | 3.0 kB     00:00     
epel/x86_64/metalink                                     |  25 kB     00:00     
epel/x86_64                                              | 4.3 kB     00:00     
epel/x86_64/updateinfo                                   | 370 kB     00:00     
epel/x86_64/primary_db                                   | 3.6 MB     00:01     
libguestfs-RHEL-7.2-preview                              | 2.9 kB     00:00     
rhel7                                                    | 4.1 kB     00:00     
rhel7-optional                                           | 3.8 kB     00:00     
rhpkg                                                    | 3.8 kB     00:00     
  Verifying  : open-vm-tools-debuginfo-9.10.2-3.el7.x86_64                  1/1 

Installed:
  open-vm-tools-debuginfo.x86_64 0:9.10.2-3.el7                                 

Complete!

I suspect the TPS machine is broken in some way (see thread on os-devel-list@).

Comment 3 Richard W.M. Jones 2015-10-22 07:42:46 UTC

Also I can update to the -4 package:

# yum install open-vm-tools-debuginfo-9.10.2-4.el7.x86_64.rpm
Loaded plugins: product-id, subscription-manager
This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register.
Examining open-vm-tools-debuginfo-9.10.2-4.el7.x86_64.rpm: open-vm-tools-debuginfo-9.10.2-4.el7.x86_64
Marking open-vm-tools-debuginfo-9.10.2-4.el7.x86_64.rpm as an update to open-vm-tools-debuginfo-9.10.2-3.el7.x86_64
Resolving Dependencies
--> Running transaction check
---> Package open-vm-tools-debuginfo.x86_64 0:9.10.2-3.el7 will be updated
---> Package open-vm-tools-debuginfo.x86_64 0:9.10.2-4.el7 will be an update
--> Finished Dependency Resolution

Dependencies Resolved

================================================================================
 Package Arch   Version      Repository                                    Size
================================================================================
Updating:
 open-vm-tools-debuginfo
         x86_64 9.10.2-4.el7 /open-vm-tools-debuginfo-9.10.2-4.el7.x86_64  14 M

Transaction Summary
================================================================================
Upgrade  1 Package

Total size: 14 M
Is this ok [y/d/N]: y
Downloading packages:
Running transaction check
Running transaction test
Transaction test succeeded
Running transaction
  Updating   : open-vm-tools-debuginfo-9.10.2-4.el7.x86_64                  1/2 
  Cleanup    : open-vm-tools-debuginfo-9.10.2-3.el7.x86_64                  2/2 
  Verifying  : open-vm-tools-debuginfo-9.10.2-4.el7.x86_64                  1/2 
  Verifying  : open-vm-tools-debuginfo-9.10.2-3.el7.x86_64                  2/2 

Updated:
  open-vm-tools-debuginfo.x86_64 0:9.10.2-4.el7                                 

Complete!

Comment 4 ldu 2015-10-22 08:02:29 UTC

Hi Richard,

I had test this with the RHEL7.2 sp5,and the kernel is 3.10.0-324.el7.x86_64，this bug can reproduce.
and this bug not occur on the older kernel,just like the rhel7 3.10.0-302.el7.x86_64，Could you tell me which kernel do you used?

Comment 5 Richard W.M. Jones 2015-10-22 08:08:27 UTC

kernel 3.10.0-229.el7.x86_64

Seems unlikely this would be anything to do with the kernel ...

Comment 7 Richard W.M. Jones 2015-10-22 09:22:16 UTC

Turns out this is the same as bug 1190540.  The fix for
that bug was added to Fedora, but not for RHEL.

The fix is (part of) this commit:

http://pkgs.fedoraproject.org/cgit/open-vm-tools.git/commit/?id=41f57b8cdc74ab15f17bb0511d3df00a47ec37d5

I'll fix this in RHEL 7.3.

Comment 9 ldu 2015-12-07 09:06:02 UTC

*** Bug 1272887 has been marked as a duplicate of this bug. ***

Comment 11 ldu 2016-07-20 07:17:03 UTC

verify this bug with RHEL 7.3 guest on ESXi 6.0 host.
Verify version:
kernel version:Linux rhel7 3.10.0-461.el7.x86_64
open-vm-tools version:open-vm-tools-10.0.5-2.el7.x86_64

Verify steps:
1. Install one new RHEL7.3 guest with the open-vm-tools version is open-vm-tools-10.0.5-2.el7.x86_64 .
2. Install the open-vm-tools-debuginfo with command:
yum install -y open-vm-tools-debuginfo  

The test result: Verified
Succeed to install the pkg 'open-vm-tools-debuginfo'.

Comment 13 errata-xmlrpc 2016-11-04 06:51:34 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHBA-2016-2464.html

Note You need to log in before you can comment on or make changes to this bug.