Created attachment 1084612 [details] err Description of problem: Version-Release number of selected component (if applicable): 5.5.0.6 How reproducible: 100% Steps to Reproduce: 1.Navigate to cloud Intelligence->reports and generate a report 2.try downloading the report in txt/csv or pdf format 3. Actual results: Report generation returned: Status [Error] Message [undefined method `to_hash' for #<String:0x00000012e911e8> displayed in UI. see attached screenshot Expected results: should be able to download Additional info: evm.log .6, :unit=>"Month"}], :position=>"Last"}, template_type: "report", where_clause: nil, db_options: nil, generate_cols: nil, generate_rows: nil, col_formats: [], tz: nil, time_profile_id: nil, display_filter: nil, col_options: nil, rpt_options: {}, miq_group_id: nil, user_id: nil>}] [----] I, [2015-10-20T02:23:24.240764 #17200:e41998] INFO -- : MIQ(MiqQueue#delivered) Message id: [153990], State: [ok], Delivered in [0.011192282] seconds [----] E, [2015-10-20T02:23:24.509691 #2919:fb1990] ERROR -- : [NoMethodError]: undefined method `to_hash' for #<String:0x00000012e911e8> Method:[rescue in _async_generate_result] [----] E, [2015-10-20T02:23:24.509887 #2919:fb1990] ERROR -- : /var/www/miq/vmdb/app/models/miq_report_result.rb:86:in `report_results=' /var/www/miq/vmdb/app/models/miq_report_result.rb:270:in `_async_generate_result' /var/www/miq/vmdb/app/models/miq_queue.rb:345:in `block in deliver' /opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:89:in `block in timeout' /opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:34:in `block in catch' /opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:34:in `catch' /opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:34:in `catch' /opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:104:in `timeout' /var/www/miq/vmdb/app/models/miq_queue.rb:341:in `deliver' /var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:106:in `deliver_queue_message' /var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:134:in `deliver_message' /var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:151:in `block in do_work' /var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:145:in `loop' /var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:145:in `do_work' /var/www/miq/vmdb/app/models/miq_worker/runner.rb:323:in `block in do_work_loop' /var/www/miq/vmdb/app/models/miq_worker/runner.rb:320:in `loop' /var/www/miq/vmdb/app/models/miq_worker/runner.rb:320:in `do_work_loop' /var/www/miq/vmdb/app/models/miq_worker/runner.rb:142:in `run' /var/www/miq/vmdb/app/models/miq_worker/runner.rb:123:in `start' /var/www/miq/vmdb/app/models/miq_worker/runner.rb:24:in `start_worker' /var/www/miq/vmdb/lib/workers/bin/worker.rb:2:in `<top (required)>' /opt/rh/cfme-gemset/gems/railties-4.2.4/lib/rails/commands/runner.rb:60:in `load' /opt/rh/cfme-gemset/gems/railties-4.2.4/lib/rails/commands/runner.rb:60:in `<top (required)>' /opt/rh/cfme-gemset/gems/railties-4.2.4/lib/rails/commands/commands_tasks.rb:123:in `require' /opt/rh/cfme-gemset/gems/railties-4.2.4/lib/rails/commands/commands_tasks.rb:123:in `require_command!' /opt/rh/cfme-gemset/gems/railties-4.2.4/lib/rails/commands/commands_tasks.rb:90:in `runner' /opt/rh/cfme-gemset/gems/railties-4.2.4/lib/rails/commands/commands_tasks.rb:39:in `run_command!' /opt/rh/cfme-gemset/gems/railties-4.2.4/lib/rails/commands.rb:17:in `<top (required)>' /var/www/miq/vmdb/bin/rails:4:in `require' /var/www/miq/vmdb/bin/rails:4:in `<main>' [----] E, [2015-10-20T02:23:24.571063 #2919:fb1990] ERROR -- : MIQ(MiqQueue#deliver) Message id: [153992], Error: [undefined method `to_hash' for #<String:0x00000012e911e8>] [----] E, [2015-10-20T02:23:24.571305 #2919:fb1990] ERROR -- : [NoMethodError]: undefined method `to_hash' for #<String:0x00000012e911e8> Method:[rescue in deliver] [----] E, [2015-10-20T02:23:24.571397 #2919:fb1990] ERROR -- : /var/www/miq/vmdb/app/models/miq_report_result.rb:86:in `report_results=' /var/www/miq/vmdb/app/models/miq_report_result.rb:270:in `_async_generate_result' /var/www/miq/vmdb/app/models/miq_queue.rb:345:in `block in deliver' /opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:89:in `block in timeout' /opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:34:in `block in catch' /opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:34:in `catch' /opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:34:in `catch' /opt/rh/rh-ruby22/root/usr/share/ruby/timeout.rb:104:in `timeout' /var/www/miq/vmdb/app/models/miq_queue.rb:341:in `deliver' /var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:106:in `deliver_queue_message' /var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:134:in `deliver_message' /var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:151:in `block in do_work' /var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:145:in `loop' /var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:145:in `do_work' /var/www/miq/vmdb/app/models/miq_worker/runner.rb:323:in `block in do_work_loop' /var/www/miq/vmdb/app/models/miq_worker/runner.rb:320:in `loop' /var/www/miq/vmdb/app/models/miq_worker/runner.rb:320:in `do_work_loop' /var/www/miq/vmdb/app/models/miq_worker/runner.rb:142:in `run' /var/www/miq/vmdb/app/models/miq_worker/runner.rb:123:in `start' /var/www/miq/vmdb/app/models/miq_worker/runner.rb:24:in `start_worker' /var/www/miq/vmdb/lib/workers/bin/worker.rb:2:in `<top (required)>' /opt/rh/cfme-gemset/gems/railties-4.2.4/lib/rails/commands/runner.rb:60:in `load' /opt/rh/cfme-gemset/gems/railties-4.2.4/lib/rails/commands/runner.rb:60:in `<top (required)>' /opt/rh/cfme-gemset/gems/railties-4.2.4/lib/rails/commands/commands_tasks.rb:123:in `require' /opt/rh/cfme-gemset/gems/railties-4.2.4/lib/rails/commands/commands_tasks.rb:123:in `require_command!' /opt/rh/cfme-gemset/gems/railties-4.2.4/lib/rails/commands/commands_tasks.rb:90:in `runner' /opt/rh/cfme-gemset/gems/railties-4.2.4/lib/rails/commands/commands_tasks.rb:39:in `run_command!' /opt/rh/cfme-gemset/gems/railties-4.2.4/lib/rails/commands.rb:17:in `<top (required)>' /var/www/miq/vmdb/bin/rails:4:in `require' /var/www/miq/vmdb/bin/rails:4:in `<main>' [----] I, [2015-10-20T02:23:24.571723 #2919:fb1990] INFO -- : MIQ(MiqQueue#delivered) Message id: [153992], State: [error], Delivered in [0.591715579] seconds [----] E, [2015-10-20T02:23:25.332072 #2937:afb98c] ERROR -- : MIQ(report_controller-wait_for_task): Report generation returned: Status [Error] Message [undefined method `to_hash' for #<String:0x00000012e911e8>]
PR: https://github.com/ManageIQ/manageiq/pull/5420
Able to download reports. Verified: 5.5.0.11-rc1.20151117182049_653c0d4
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2015:2551