Description of problem: Version-Release number of selected component (if applicable): 5.5.0.7 How reproducible: 100% Steps to Reproduce: 1.create a catalog item to deploy heat stack for openstack provider 2.Navigate to all services and click on order button 3. Actual results: ERROR -- : MiqAeServiceModelBase.ar_method raised: <NameError>: <uninitialized constant MiqAeMethodService::MiqAeServiceManageIQ_Providers_Openstack_CloudManager_CloudTenant> in logs Expected results: Additional info: automation.log [----] I, [2015-10-23T06:09:21.033625 #2937:e9f994] INFO -- : Instantiating [/Cloud/Orchestration/Operations/Methods/Available_Tenants?MiqServer%3A%3Amiq_server=2&ServiceTemplate%3A%3Aservice_template=2&User%3A%3Auser=1&object_name=Available_Tenants&vmdb_object_type=service_template] [----] I, [2015-10-23T06:09:21.055645 #2937:e9f994] INFO -- : Updated namespace [/Cloud/Orchestration/Operations/Methods/Available_Tenants?MiqServer%3A%3Amiq_server=2&ServiceTemplate%3A%3Aservice_template=2&User%3A%3Auser=1&object_name=Available_Tenants&vmdb_object_type=service_template ManageIQ/Cloud/Orchestration/Operations] [----] I, [2015-10-23T06:09:21.095484 #2937:e9f994] INFO -- : Updated namespace [Cloud/Orchestration/Operations/Methods/available_tenants ManageIQ/Cloud/Orchestration/Operations] [----] I, [2015-10-23T06:09:21.099654 #2937:e9f994] INFO -- : Invoking [inline] method [/ManageIQ/Cloud/Orchestration/Operations/Methods/Available_Tenants] with inputs [{}] [----] I, [2015-10-23T06:09:21.100431 #2937:e9f994] INFO -- : <AEMethod [/ManageIQ/Cloud/Orchestration/Operations/Methods/Available_Tenants]> Starting [----] E, [2015-10-23T06:09:21.536524 #2937:6f8216c] ERROR -- : MiqAeServiceModelBase.ar_method raised: <NameError>: <uninitialized constant MiqAeMethodService::MiqAeServiceManageIQ_Providers_Openstack_CloudManager_CloudTenant> [----] E, [2015-10-23T06:09:21.536643 #2937:6f8216c] ERROR -- : /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:116:in `const_get' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:116:in `block in wrap_results' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:261:in `ar_method' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:108:in `wrap_results' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:112:in `block (2 levels) in wrap_results' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:112:in `collect' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:112:in `block in wrap_results' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:261:in `ar_method' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:108:in `wrap_results' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:126:in `wrap_results' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:97:in `block (2 levels) in expose' /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1624:in `perform_without_block' /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1584:in `perform' /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1657:in `block (2 levels) in main_loop' /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1653:in `loop' /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1653:in `block in main_loop' [----] E, [2015-10-23T06:09:21.536768 #2937:6f8216c] ERROR -- : MiqAeServiceModelBase.ar_method raised: <NameError>: <uninitialized constant MiqAeMethodService::MiqAeServiceManageIQ_Providers_Openstack_CloudManager_CloudTenant> [----] E, [2015-10-23T06:09:21.536850 #2937:6f8216c] ERROR -- : /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:116:in `const_get' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:116:in `block in wrap_results' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:261:in `ar_method' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:108:in `wrap_results' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:112:in `block (2 levels) in wrap_results' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:112:in `collect' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:112:in `block in wrap_results' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:261:in `ar_method' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:108:in `wrap_results' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:126:in `wrap_results' /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:97:in `block (2 levels) in expose' /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1624:in `perform_without_block' /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1584:in `perform' /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1657:in `block (2 levels) in main_loop' /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1653:in `loop' /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1653:in `block in main_loop' [----] E, [2015-10-23T06:09:21.539182 #2937:65f96a4] ERROR -- : <AEMethod available_tenants> The following error occurred during method evaluation: [----] E, [2015-10-23T06:09:21.539757 #2937:65f96a4] ERROR -- : <AEMethod available_tenants> NameError: uninitialized constant MiqAeMethodService::MiqAeServiceManageIQ_Providers_Openstack_CloudManager_CloudTenant [----] E, [2015-10-23T06:09:21.540888 #2937:65f96a4] ERROR -- : <AEMethod available_tenants> (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:116:in `const_get' (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:116:in `block in wrap_results' (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:261:in `ar_method' (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:108:in `wrap_results' (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:112:in `block (2 levels) in wrap_results' (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:112:in `collect' (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:112:in `block in wrap_results' (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:261:in `ar_method' (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:108:in `wrap_results' (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:126:in `wrap_results' (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:97:in `block (2 levels) in expose' (druby://127.0.0.1:44153) /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1624:in `perform_without_block' (druby://127.0.0.1:44153) /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1584:in `perform' (druby://127.0.0.1:44153) /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1657:in `block (2 levels) in main_loop' (druby://127.0.0.1:44153) /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1653:in `loop' (druby://127.0.0.1:44153) /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1653:in `block in main_loop' [----] E, [2015-10-23T06:09:21.542954 #2937:6f826a8] ERROR -- : Method STDERR: (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:116:in `const_get': uninitialized constant MiqAeMethodService::MiqAeServiceManageIQ_Providers_Openstack_CloudManager_CloudTenant (NameError) [----] E, [2015-10-23T06:09:21.543069 #2937:6f826a8] ERROR -- : Method STDERR: from (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:116:in `block in wrap_results' [----] E, [2015-10-23T06:09:21.543156 #2937:6f826a8] ERROR -- : Method STDERR: from (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:261:in `ar_method' [----] E, [2015-10-23T06:09:21.543279 #2937:6f826a8] ERROR -- : Method STDERR: from (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:108:in `wrap_results' [----] E, [2015-10-23T06:09:21.543376 #2937:6f826a8] ERROR -- : Method STDERR: from (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:112:in `block (2 levels) in wrap_results' [----] E, [2015-10-23T06:09:21.543473 #2937:6f826a8] ERROR -- : Method STDERR: from (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:112:in `collect' [----] E, [2015-10-23T06:09:21.543567 #2937:6f826a8] ERROR -- : Method STDERR: from (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:112:in `block in wrap_results' [----] E, [2015-10-23T06:09:21.543677 #2937:6f826a8] ERROR -- : Method STDERR: from (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:261:in `ar_method' [----] E, [2015-10-23T06:09:21.543774 #2937:6f826a8] ERROR -- : Method STDERR: from (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:108:in `wrap_results' [----] E, [2015-10-23T06:09:21.543872 #2937:6f826a8] ERROR -- : Method STDERR: from (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:126:in `wrap_results' [----] E, [2015-10-23T06:09:21.543972 #2937:6f826a8] ERROR -- : Method STDERR: from (druby://127.0.0.1:44153) /var/www/miq/vmdb/lib/miq_automation_engine/engine/miq_ae_service_model_base.rb:97:in `block (2 levels) in expose' [----] E, [2015-10-23T06:09:21.544082 #2937:6f826a8] ERROR -- : Method STDERR: from (druby://127.0.0.1:44153) /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1624:in `perform_without_block' [----] E, [2015-10-23T06:09:21.544217 #2937:6f826a8] ERROR -- : Method STDERR: from (druby://127.0.0.1:44153) /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1584:in `perform' [----] E, [2015-10-23T06:09:21.544330 #2937:6f826a8] ERROR -- : Method STDERR: from (druby://127.0.0.1:44153) /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1657:in `block (2 levels) in main_loop' [----] E, [2015-10-23T06:09:21.544428 #2937:6f826a8] ERROR -- : Method STDERR: from (druby://127.0.0.1:44153) /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1653:in `loop' [----] E, [2015-10-23T06:09:21.544533 #2937:6f826a8] ERROR -- : Method STDERR: from (druby://127.0.0.1:44153) /opt/rh/rh-ruby22/root/usr/share/ruby/drb/drb.rb:1653:in `block in main_loop' [----] E, [2015-10-23T06:09:21.544627 #2937:6f826a8] ERROR -- : Method STDERR: from <code: service_template.orchestration_manager.cloud_tenants.each { |t| tenant_list[t.name] = t.name }>:7:in `<main>' [----] I, [2015-10-23T06:09:21.555608 #2937:e9f994] INFO -- : <AEMethod [/ManageIQ/Cloud/Orchestration/Operations/Methods/Available_Tenants]> Ending [----] E, [2015-10-23T06:09:21.555927 #2937:e9f994] ERROR -- : Aborting instantiation (unknown method return code) because [Method exited with rc=Unknown RC: [1]] [----] I, [2015-10-23T06:09:23.646911 #2913:6a9988] INFO -- : Instantiating [/System/Process/Event?EventStream%3A%3Aevent_stream=1644&ExtManagementSystem%3A%3Aems=1&MiqServer%3A%3Amiq_server=2&User%3A%3Auser=1&ems_id=1&event_id=1644&event_type=UserLoginSessionEvent&object_name=Event&vmdb_object_type=event_stream]
Even though the symptom is different, but the root cause is the same. This bug is a duplicate of https://bugzilla.redhat.com/show_bug.cgi?id=1275405. *** This bug has been marked as a duplicate of bug 1275405 ***