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Description of problem: After updating from Fedora 22 to Fedora 23 using dnf system-upgrade, LibreOffice and Evince are not working anymore. This is very likely caused by the fact that both LibreOffice and poppler were held back from the upgrade due to broken dependencies. Version-Release number of selected component (if applicable): libreoffice-core-4.4.5.2-10.fc22.x86_64 evince-3.18.0-1.fc23.x86_64 poppler-0.30.0-3.fc22.x86_64 How reproducible: Always, at least on my system. Steps to Reproduce: 1. Run either LibreOffice Writer or Evince Actual results: LibreOffice: Component cannot be loaded, possibly broken or incomplete installation. Full error message: loading component library <file:///usr/lib64/libreoffice/program/../program/libswlo.so> failed. Evince: Failed to load backend for 'application/pdf': /usr/lib64/evince/4/backends/libpdfdocument.so: undefined symbol: poppler_annot_markup_set_popup_rectangle Expected results: Both LibreOffice and Evince work after the upgrade. Additional info: I expect this to be fixed with the first round of updates to Fedora 23, just filed it so that it doesn't fly under the radar. Output of 'dnf update' for reference: Last metadata expiration check performed 0:12:12 ago on Wed Nov 4 11:07:01 2015. Dependencies resolved. ================================================================================ Package Arch Version Repository Size ================================================================================ Skipping packages with broken dependencies: boost x86_64 1.58.0-8.fc23 fedora 45 k boost-atomic x86_64 1.58.0-8.fc23 fedora 47 k boost-chrono x86_64 1.58.0-8.fc23 fedora 53 k boost-context x86_64 1.58.0-8.fc23 fedora 59 k boost-coroutine x86_64 1.58.0-8.fc23 fedora 60 k boost-date-time x86_64 1.58.0-8.fc23 fedora 59 k boost-filesystem x86_64 1.58.0-8.fc23 fedora 74 k boost-graph x86_64 1.58.0-8.fc23 fedora 138 k boost-iostreams x86_64 1.58.0-8.fc23 fedora 68 k boost-locale x86_64 1.58.0-8.fc23 fedora 279 k boost-log x86_64 1.58.0-8.fc23 fedora 479 k boost-math x86_64 1.58.0-8.fc23 fedora 313 k boost-program-options x86_64 1.58.0-8.fc23 fedora 166 k boost-python x86_64 1.58.0-8.fc23 fedora 134 k boost-random x86_64 1.58.0-8.fc23 fedora 52 k boost-regex x86_64 1.58.0-8.fc23 fedora 297 k boost-serialization x86_64 1.58.0-8.fc23 fedora 158 k boost-signals x86_64 1.58.0-8.fc23 fedora 72 k boost-system x86_64 1.58.0-8.fc23 fedora 49 k boost-test x86_64 1.58.0-8.fc23 fedora 222 k boost-thread x86_64 1.58.0-8.fc23 fedora 89 k boost-timer x86_64 1.58.0-8.fc23 fedora 51 k boost-wave x86_64 1.58.0-8.fc23 fedora 235 k ceph x86_64 1:0.94.3-1.fc23 fedora 17 M ceph-common x86_64 1:0.94.3-1.fc23 fedora 6.3 M ceph-devel-compat x86_64 1:0.94.3-1.fc23 fedora 19 k cups-filters x86_64 1.0.75-1.fc23 fedora 654 k cups-filters-libs x86_64 1.0.75-1.fc23 fedora 109 k libcephfs1 x86_64 1:0.94.3-1.fc23 fedora 1.9 M libcephfs1-devel x86_64 1:0.94.3-1.fc23 fedora 29 k libcephfs_jni1 x86_64 1:0.94.3-1.fc23 fedora 49 k libcephfs_jni1-devel x86_64 1:0.94.3-1.fc23 fedora 19 k libcmis x86_64 0.5.0-8.fc23 fedora 552 k liborcus x86_64 0.7.1-6.fc23 fedora 266 k librados2 x86_64 1:0.94.3-1.fc23 fedora 1.7 M librados2-devel x86_64 1:0.94.3-1.fc23 fedora 52 k libradosstriper1 x86_64 1:0.94.3-1.fc23 fedora 1.7 M libradosstriper1-devel x86_64 1:0.94.3-1.fc23 fedora 24 k librbd1 x86_64 1:0.94.3-1.fc23 fedora 1.8 M librbd1-devel x86_64 1:0.94.3-1.fc23 fedora 26 k libreoffice-calc x86_64 1:5.0.3.1-1.fc23 updates 8.6 M libreoffice-core x86_64 1:5.0.3.1-1.fc23 updates 74 M libreoffice-draw x86_64 1:5.0.3.1-1.fc23 updates 677 k libreoffice-emailmerge x86_64 1:5.0.3.1-1.fc23 updates 80 k libreoffice-filters x86_64 1:5.0.3.1-1.fc23 updates 66 k libreoffice-graphicfilter x86_64 1:5.0.3.1-1.fc23 updates 443 k libreoffice-impress x86_64 1:5.0.3.1-1.fc23 updates 1.3 M libreoffice-math x86_64 1:5.0.3.1-1.fc23 updates 1.0 M libreoffice-opensymbol-fonts noarch 1:5.0.3.1-1.fc23 updates 240 k libreoffice-pdfimport x86_64 1:5.0.3.1-1.fc23 updates 275 k libreoffice-pyuno x86_64 1:5.0.3.1-1.fc23 updates 511 k libreoffice-ure x86_64 1:5.0.3.1-1.fc23 updates 2.5 M libreoffice-writer x86_64 1:5.0.3.1-1.fc23 updates 4.2 M libreoffice-xsltfilter x86_64 1:5.0.3.1-1.fc23 updates 408 k libwps x86_64 0.4.2-1.fc23 fedora 468 k poppler x86_64 0.34.0-1.fc23 fedora 797 k poppler-glib x86_64 0.34.0-1.fc23 fedora 143 k poppler-utils x86_64 0.34.0-1.fc23 fedora 179 k python-cephfs x86_64 1:0.94.3-1.fc23 fedora 26 k python-rados x86_64 1:0.94.3-1.fc23 fedora 44 k python-rbd x86_64 1:0.94.3-1.fc23 fedora 33 k Transaction Summary ================================================================================ Nothing to do. Complete!
I have managed to restore functionality to both LibreOffice and Evince by allowing dnf to remove some packages during update, and installing them manually after I was done. Here are the detailed transactions: Last metadata expiration check performed 0:26:51 ago on Fri Nov 6 08:47:48 2015. Transaction ID : 135 Begin time : Fri Nov 6 08:49:47 2015 Begin rpmdb : 2105:45524a17d9e6dd83b168d44d3dad12800df912d7 End time : 08:49:49 2015 (2 seconds) End rpmdb : 2100:49bcf6e68b7b04fe27a83ed14f4da6c1f58f663b User : Andrea Bolognani <abologna> Return-Code : Success Transaction performed with: Installed dnf-1.1.3-1.fc23.noarch @@commandline Installed rpm-4.13.0-0.rc1.4.fc23.x86_64 @@commandline Packages Altered: Upgraded cups-filters-1.0.71-1.fc22.x86_64 @updates/22 Upgrade 1.1.0-1.fc23.x86_64 @updates Upgraded cups-filters-libs-1.0.71-1.fc22.x86_64 @updates/22 Upgrade 1.1.0-1.fc23.x86_64 @updates Erase libreoffice-draw-1:4.4.5.2-10.fc22.x86_64 @updates/22 Erase libreoffice-filters-1:4.4.5.2-10.fc22.x86_64 @updates/22 Erase libreoffice-pdfimport-1:4.4.5.2-10.fc22.x86_64 @updates/22 Erase openoffice.org-diafilter-1.7.4-1.fc23.x86_64 @fedora Upgraded poppler-0.30.0-3.fc22.x86_64 (unknown) Upgrade 0.34.0-1.fc23.x86_64 @fedora Upgraded poppler-glib-0.30.0-3.fc22.x86_64 (unknown) Upgrade 0.34.0-1.fc23.x86_64 @fedora Upgraded poppler-utils-0.30.0-3.fc22.x86_64 (unknown) Upgrade 0.34.0-1.fc23.x86_64 @fedora Erase unoconv-0.7-1.fc23.noarch @fedora Scriptlet output: 1 warning: /etc/cups/cups-browsed.conf created as /etc/cups/cups-browsed.conf.rpmnew Last metadata expiration check performed 0:26:56 ago on Fri Nov 6 08:47:48 2015. Transaction ID : 136 Begin time : Fri Nov 6 08:50:51 2015 Begin rpmdb : 2100:49bcf6e68b7b04fe27a83ed14f4da6c1f58f663b End time : 08:51:16 2015 (25 seconds) End rpmdb : 2099:47ae20feebcd2d3f679af845dc546b6b225c306b User : Andrea Bolognani <abologna> Return-Code : Success Transaction performed with: Installed dnf-1.1.3-1.fc23.noarch @@commandline Installed rpm-4.13.0-0.rc1.4.fc23.x86_64 @@commandline Packages Altered: Upgraded boost-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-atomic-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-chrono-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-context-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-coroutine-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-date-time-1.57.0-6.fc22.x86_64 (unknown) Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-filesystem-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-graph-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-iostreams-1.57.0-6.fc22.x86_64 (unknown) Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-locale-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-log-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-math-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-program-options-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-python-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-random-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-regex-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-serialization-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-signals-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-system-1.57.0-6.fc22.x86_64 (unknown) Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-test-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-thread-1.57.0-6.fc22.x86_64 (unknown) Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-timer-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded boost-wave-1.57.0-6.fc22.x86_64 @fedora/22 Upgrade 1.58.0-8.fc23.x86_64 @fedora Upgraded ceph-1:0.94.3-1.fc22.x86_64 @updates/22 Upgrade 1:0.94.3-1.fc23.x86_64 @fedora Upgraded ceph-common-1:0.94.3-1.fc22.x86_64 @updates/22 Upgrade 1:0.94.3-1.fc23.x86_64 @fedora Upgraded ceph-devel-compat-1:0.94.3-1.fc22.x86_64 @updates/22 Upgrade 1:0.94.3-1.fc23.x86_64 @fedora Erase compat-qpid-cpp-client-0.24-20.fc22.x86_64 @fedora/22 Upgraded libcephfs1-1:0.94.3-1.fc22.x86_64 @updates/22 Upgrade 1:0.94.3-1.fc23.x86_64 @fedora Upgraded libcephfs1-devel-1:0.94.3-1.fc22.x86_64 @updates/22 Upgrade 1:0.94.3-1.fc23.x86_64 @fedora Upgraded libcephfs_jni1-1:0.94.3-1.fc22.x86_64 @updates/22 Upgrade 1:0.94.3-1.fc23.x86_64 @fedora Upgraded libcephfs_jni1-devel-1:0.94.3-1.fc22.x86_64 @updates/22 Upgrade 1:0.94.3-1.fc23.x86_64 @fedora Upgraded libcmis-0.5.0-2.fc22.x86_64 (unknown) Upgrade 0.5.0-8.fc23.x86_64 @fedora Upgraded liborcus-0.7.1-1.fc22.x86_64 (unknown) Upgrade 0.7.1-6.fc23.x86_64 @fedora Upgraded librados2-1:0.94.3-1.fc22.x86_64 @updates/22 Upgrade 1:0.94.3-1.fc23.x86_64 @fedora Upgraded librados2-devel-1:0.94.3-1.fc22.x86_64 @updates/22 Upgrade 1:0.94.3-1.fc23.x86_64 @fedora Upgraded libradosstriper1-1:0.94.3-1.fc22.x86_64 @updates/22 Upgrade 1:0.94.3-1.fc23.x86_64 @fedora Upgraded libradosstriper1-devel-1:0.94.3-1.fc22.x86_64 @updates/22 Upgrade 1:0.94.3-1.fc23.x86_64 @fedora Upgraded librbd1-1:0.94.3-1.fc22.x86_64 @updates/22 Upgrade 1:0.94.3-1.fc23.x86_64 @fedora Upgraded librbd1-devel-1:0.94.3-1.fc22.x86_64 @updates/22 Upgrade 1:0.94.3-1.fc23.x86_64 @fedora Upgraded libreoffice-calc-1:4.4.5.2-10.fc22.x86_64 @updates/22 Upgrade 1:5.0.3.1-1.fc23.x86_64 @updates Upgraded libreoffice-core-1:4.4.5.2-10.fc22.x86_64 @updates/22 Upgrade 1:5.0.3.1-1.fc23.x86_64 @updates Upgraded libreoffice-emailmerge-1:4.4.5.2-10.fc22.x86_64 @updates/22 Upgrade 1:5.0.3.1-1.fc23.x86_64 @updates Upgraded libreoffice-graphicfilter-1:4.4.5.2-10.fc22.x86_64 @updates/22 Upgrade 1:5.0.3.1-1.fc23.x86_64 @updates Upgraded libreoffice-impress-1:4.4.5.2-10.fc22.x86_64 @updates/22 Upgrade 1:5.0.3.1-1.fc23.x86_64 @updates Upgraded libreoffice-math-1:4.4.5.2-10.fc22.x86_64 @updates/22 Upgrade 1:5.0.3.1-1.fc23.x86_64 @updates Upgraded libreoffice-opensymbol-fonts-1:4.4.5.2-10.fc22.noarch @updates/22 Upgrade 1:5.0.3.1-1.fc23.noarch @updates Upgraded libreoffice-pyuno-1:4.4.5.2-10.fc22.x86_64 @updates/22 Upgrade 1:5.0.3.1-1.fc23.x86_64 @updates Upgraded libreoffice-ure-1:4.4.5.2-10.fc22.x86_64 @updates/22 Upgrade 1:5.0.3.1-1.fc23.x86_64 @updates Upgraded libreoffice-writer-1:4.4.5.2-10.fc22.x86_64 @updates/22 Upgrade 1:5.0.3.1-1.fc23.x86_64 @updates Upgraded libreoffice-xsltfilter-1:4.4.5.2-10.fc22.x86_64 @updates/22 Upgrade 1:5.0.3.1-1.fc23.x86_64 @updates Upgraded libwps-0.3.1-2.fc22.x86_64 (unknown) Upgrade 0.4.2-1.fc23.x86_64 @fedora Upgraded python-cephfs-1:0.94.3-1.fc22.x86_64 @updates/22 Upgrade 1:0.94.3-1.fc23.x86_64 @fedora Upgraded python-rados-1:0.94.3-1.fc22.x86_64 @updates/22 Upgrade 1:0.94.3-1.fc23.x86_64 @fedora Upgraded python-rbd-1:0.94.3-1.fc22.x86_64 @updates/22 Upgrade 1:0.94.3-1.fc23.x86_64 @fedora Last metadata expiration check performed 0:26:59 ago on Fri Nov 6 08:47:48 2015. Transaction ID : 137 Begin time : Fri Nov 6 08:53:09 2015 Begin rpmdb : 2099:47ae20feebcd2d3f679af845dc546b6b225c306b End time : 08:53:10 2015 (1 seconds) End rpmdb : 2104:deb2107f07eafb6de542d10587ec97246ed464d3 User : Andrea Bolognani <abologna> Return-Code : Success Transaction performed with: Installed dnf-1.1.3-1.fc23.noarch @@commandline Installed rpm-4.13.0-0.rc1.4.fc23.x86_64 @@commandline Packages Altered: Install libreoffice-draw-1:5.0.3.1-1.fc23.x86_64 @updates Install libreoffice-filters-1:5.0.3.1-1.fc23.x86_64 @updates Install libreoffice-pdfimport-1:5.0.3.1-1.fc23.x86_64 @updates Install openoffice.org-diafilter-1.7.4-1.fc23.x86_64 @fedora Install unoconv-0.7-1.fc23.noarch @fedora The only package that was installed before the update and now is missing from the system is compat-qpid-cpp-client. I'm assuming I can live without it.
(In reply to Andrea Bolognani from comment #0) > Description of problem: > > After updating from Fedora 22 to Fedora 23 using dnf system-upgrade, > LibreOffice and Evince are not working anymore. > > This is very likely caused by the fact that both LibreOffice and > poppler were held back from the upgrade due to broken dependencies. Probably those broken dependencies should get fixed, then. As the man page says: ... problems encountered on your system after the upgrade com‐ pletes should be reported to the maintainers of the affected compo‐ nents. In other words: if (for example) KDE stops working, it's best if you report that to the KDE maintainers. Reassigning to libreoffice.
(In reply to Will Woods from comment #2) > (In reply to Andrea Bolognani from comment #0) > > Description of problem: > > > > After updating from Fedora 22 to Fedora 23 using dnf system-upgrade, > > LibreOffice and Evince are not working anymore. > > > > This is very likely caused by the fact that both LibreOffice and > > poppler were held back from the upgrade due to broken dependencies. > > Probably those broken dependencies should get fixed, then. > > As the man page says: > > ... problems encountered on your system after the upgrade com‐ > pletes should be reported to the maintainers of the affected > compo‐ > nents. In other words: if (for example) KDE stops working, it's > best > if you report that to the KDE maintainers. The problems were encountered because the upgrade _had not completed_. Specifically, compat-qpid-cpp-client, which has been deprecated in F-23, held back update of boost-*, which libreoffice (and a ton of other packages) depends on.
s/deprecated/retired/
dnf *did* warn me that some packages would be held back from the upgrade due to broken dependencies, but I ignored it and went ahead anyway figuring a fix would be released soon enough. I'm not sure where the compat-qpid-cpp-client package came from - it definitely wasn't explicitly installed by me, but I've installed stuff from external repositories so I can't claim it was dragged in by an official Fedora package. I just think other people upgrading to Fedora 23 might get into the same situation, and not all of them might be as willing to work around the issue by temporarily removing some packages. I'll leave deciding what the best course of action is to you :)
Andrea, can you please attach /var/log/dnf.log and the output of "dnf system-upgrade log -1"?
Created attachment 1091757 [details] /var/log/dnf.log I'm attaching the log - it's actually /var/log/dnf.log-20151109 as /var/log/dnf.log only contains information about today. 'dnf system-upgrade log -1' returns Error: Cannot find logs with this index.
OK, I tested this with compat-qpid-cpp-client and the problem does not occur _anymore_. Unfortunately you used system-upgrade 0.4 which had some issue which were fixed in the currently stable release 0.7. But due to some unfortunate timing some people still received version 0.4 from the mirrors, even thought 0.7 was available on the release day. Sorry for your troubles and thanks for the reports. I believe this is resolved now with latest system-upgrade and we can close this.
Great news! As I've explained, I've already worked around the problem so I only care about other people not getting into the same situation - if that's no longer possible then definitely go ahead and close the BZ. Thanks for your support :)