Description of problem: unable to print using cups on a Epson AcuLaser C4000 laser printer. Version-Release number of selected component (if applicable): ghostscript-7.07-25 How reproducible: select epson c4000 in cups web interface, tr to print. Steps to Reproduce: 1.install Epson Aculaser C4000 printer with cups system 2.try to print Actual results: no printout Expected results: printout Additional info: gs -h don't show the alc4000, it shows alc2000 and alc8500. the C2000 works normaly if i try to print on the printer with the ljet driver it prints in monocrome. cups error log show D [14/Jul/2004:09:22:50 +0200] [Job 37] renderer PID kid4=5274 D [14/Jul/2004:09:22:50 +0200] [Job 37] renderer command: gs -q - dBATCH -dPARANOIDSAFER -dNOPAUSE -sDEVICE=alc4000 -dCasset=2 - r600x600 -dNumCopies=1 -sOutputFile=- - D [14/Jul/2004:09:22:50 +0200] [Job 37] perl: warning: Setting locale failed. D [14/Jul/2004:09:22:50 +0200] [Job 37] perl: warning: Please check that your locale settings: D [14/Jul/2004:09:22:50 +0200] [Job 37] LANGUAGE = (unset), D [14/Jul/2004:09:22:50 +0200] [Job 37] LC_ALL = (unset), D [14/Jul/2004:09:22:50 +0200] [Job 37] LANG = "c-" D [14/Jul/2004:09:22:50 +0200] [Job 37] are supported and installed on your system. D [14/Jul/2004:09:22:50 +0200] [Job 37] perl: warning: Falling back to the standard locale ("C"). D [14/Jul/2004:09:22:50 +0200] [Job 37] foomatic-gswrapper: gs '- dBATCH' '-dPARANOIDSAFER' '-dNOPAUSE' '-sDEVICE=alc4000' '-dCasset=2' '-r600x600' '-dNumCopies=1' '-sOutputFile=| cat >&3' '/dev/fd/0' 3>&1 1>&2 D [14/Jul/2004:09:22:51 +0200] [Job 37] GNU Ghostscript 7.07 (2003- 05-17) D [14/Jul/2004:09:22:51 +0200] [Job 37] Copyright (C) 2003 artofcode LLC, Benicia, CA. All rights reserved. D [14/Jul/2004:09:22:51 +0200] [Job 37] This software comes with NO WARRANTY: see the file PUBLIC for details. D [14/Jul/2004:09:22:51 +0200] [Job 37] Unknown device: alc4000 D [14/Jul/2004:09:22:51 +0200] [Job 37] renderer return value: 1 D [14/Jul/2004:09:22:51 +0200] [Job 37] renderer received signal: 1 D [14/Jul/2004:09:22:51 +0200] [Job 37] tail process done writing data to STDOUT D [14/Jul/2004:09:22:51 +0200] [Job 37] KID4 finished D [14/Jul/2004:09:22:51 +0200] [Job 37] D [14/Jul/2004:09:22:51 +0200] [Job 37] Closing renderer D [14/Jul/2004:09:22:51 +0200] [Job 37] KID4 exited with status 0 D [14/Jul/2004:09:22:51 +0200] [Job 37] KID3 exited with status 3 D [14/Jul/2004:09:22:51 +0200] [Job 37] Renderer exit stat: 3 D [14/Jul/2004:09:22:51 +0200] [Job 37] Process dying with "Possible error on renderer command line or PostScript error. Check options.", exit stat: 3 D [14/Jul/2004:09:22:51 +0200] [Job 37] Possible error on renderer command line or PostScript error. Check options. D [14/Jul/2004:09:22:51 +0200] [Job 37] Renderer process finished D [14/Jul/2004:09:22:51 +0200] [Job 37] Killing process 5273 (KID3) D [14/Jul/2004:09:22:51 +0200] [Job 37] Process dying with "Error closing renderer", exit stat: 3 D [14/Jul/2004:09:22:51 +0200] [Job 37] Error closing renderer E [14/Jul/2004:09:22:51 +0200] PID 5271 stopped with status 3! D [14/Jul/2004:09:22:51 +0200] [Job 37] Getting supported attributes. .. D [14/Jul/2004:09:22:51 +0200] [Job 37] document-format-supported (1 values) D [14/Jul/2004:09:22:51 +0200] [Job 37] [0] = "text/plain" D [14/Jul/2004:09:22:51 +0200] [Job 37] printer-uri = "ipp://10.0.0. 251:631/EPSON_IPP_Printer" D [14/Jul/2004:09:22:51 +0200] [Job 37] requesting-user-name = "root" D [14/Jul/2004:09:22:51 +0200] [Job 37] job-name = "testprint.ps" D [14/Jul/2004:09:22:51 +0200] UpdateJob: job 37, file 0 is complete.
Thanks for the report. Does the 'hpijs' driver produce any better result than ljet4?
ghostscript-7.07-30 will have the driver for this printer.