Bug 1293463 – [RFE] Improve User Experience in Insights when the User is Unauthenticated

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Bug 1293463 - [RFE] Improve User Experience in Insights when the User is Unauthenticated

Summary:	[RFE] Improve User Experience in Insights when the User is Unauthenticated

Status:	CLOSED ERRATA

Aliases:	None

Product:	Red Hat Satellite 6
Classification:	Red Hat
Component:	rubygem-foreman-redhat_access (Show other bugs)
Sub Component:
Version:	Unspecified
Hardware:	Unspecified Unspecified

Priority	unspecified Severity high (vote)
Target Milestone:	Beta
Target Release:	Unused
Assigned To:	Lindani Phiri
QA Contact:	jcallaha
Docs Contact:

URL:
Whiteboard:
Keywords:	FutureFeature, Triaged

Depends On:
Blocks:
	Show dependency tree / graph

Reported:	2015-12-21 14:35 EST by Keith Robertson
Modified:	2016-07-27 05:21 EDT (History)
CC List:	5 users (show)

See Also:
Fixed In Version:	rubygem-foreman-redhat_access-1.0.0-1
Doc Type:	Enhancement
Doc Text:
Story Points:	---
Clone Of:
Environment:
Last Closed:	2016-07-27 05:21:53 EDT
Type:	Bug
Regression:	---
Mount Type:	---
Documentation:	---
CRM:
Verified Versions:
Category:	---
oVirt Team:	---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---

Attachments	(Terms of Use)
error message (91.43 KB, image/png) 2016-04-26 14:26 EDT, jcallaha	no flags	Details
Add an attachment (proposed patch, testcase, etc.)

External Trackers
Tracker	ID	Priority	Status	Summary	Last Updated
Red Hat Product Errata	RHBA-2016:1501	normal	SHIPPED_LIVE	Red Hat Satellite 6.2 Capsule and Server	2016-07-27 08:28:58 EDT

Groups: None (edit)

Description Keith Robertson 2015-12-21 14:35:19 EST

Try not to show a vanilla 4xx page error when the user doesn't have the necessary auth tokens.

Comment 2 Lindani Phiri 2016-02-02 17:22:20 EST

More actionable message given to user when Insights is disabled for an organization

Comment 5 jcallaha 2016-04-26 14:26:09 EDT

Verified in Satellite 6.2 Beta Snap 9 Compose 2. An appropriate error message is now presented. See below and attached screenshot.

"There was an error retrieving data.
Authentication to the Insights Service failed."

Comment 6 jcallaha 2016-04-26 14:26 EDT

Created attachment 1151057 [details]
error message

Comment 10 errata-xmlrpc 2016-07-27 05:21:53 EDT

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2016:1501

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