Bug 1296140 - Remove redhat-access-plugin-ipa support
Summary: Remove redhat-access-plugin-ipa support
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: ipa
Version: 7.3
Hardware: Unspecified
OS: Unspecified
high
unspecified
Target Milestone: rc
: ---
Assignee: Jan Cholasta
QA Contact: Namita Soman
Marc Muehlfeld
URL:
Whiteboard:
Keywords:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-01-06 12:23 UTC by Martin Kosek
Modified: 2016-11-04 05:47 UTC (History)
6 users (show)

(edit)
Red Hat Access plug-in for IdM is discontinued

The Red Hat Access plug-in for Identity Management (IdM) has been removed in Red Hat Enterprise Linux 7.3. During the update, the _redhat-access-plugin-ipa_ package is automatically uninstalled. Features previously provided by the plug-in, such as Knowledgebase access and support case engagement, are still available through the Red Hat Customer Portal. Red Hat recommends to explore alternatives, such as the *redhat-support-tool* tool.
Clone Of:
(edit)
Last Closed: 2016-11-04 05:47:58 UTC


Attachments (Terms of Use)
Verified (717.34 KB, image/jpeg)
2016-08-18 08:01 UTC, Varun Mylaraiah
no flags Details


External Trackers
Tracker ID Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2016:2404 normal SHIPPED_LIVE ipa bug fix and enhancement update 2016-11-03 13:56:18 UTC

Description Martin Kosek 2016-01-06 12:23:52 UTC
Description of problem:

The support organization has made a strategic decision to deemphasize Red Hat Access functionality (i.e. support case creation, KB access, etc.) and focus instead on Red Hat Insights[1].

Remove plugin support from IdM in RHEL Web UI.

[1] https://access.redhat.com/insights/info/

Comment 2 Martin Kosek 2016-01-06 13:04:07 UTC
This will likely need to be solved with RPM Obsoletes dependency as the plugin activates itself whenever it is present on the system (during upgrade from RHEL-7.2 for example).

Comment 3 Keith Robertson 2016-02-12 17:30:37 UTC
FYI: We have removed the plugin from RHEV 3.6 and created the following KCS article[1] for customers.  We should probably do something similar for IPA.  However, I need to know when you'll be removing it.

[1] https://access.redhat.com/solutions/2137681

Comment 4 Martin Kosek 2016-02-19 13:05:11 UTC
Current plan is to remove it in the next RHEL-7 minor release, i.e. RHEL-7.3.

Comment 5 Petr Vobornik 2016-06-29 12:53:45 UTC
This is only a packaging change.

ipa should make sure that redhat-access-plugin-ipa is not present after upgrading to ipa-server-4.4 and that it couldn't be installed when ipa-server 4.4 is present.

Comment 16 Varun Mylaraiah 2016-08-18 08:01 UTC
Created attachment 1191815 [details]
Verified

Verified
ipa-server-4.4.0-8.el7.x86_64

-Redhat-access-plugin is not present after upgrading to ipa-server-4.4.
-Attracted webUI snapshot

Comment 18 errata-xmlrpc 2016-11-04 05:47:58 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHBA-2016-2404.html


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