Red Hat Access plug-in for IdM is discontinued
The Red Hat Access plug-in for Identity Management (IdM) has been removed in Red Hat Enterprise Linux 7.3. During the update, the _redhat-access-plugin-ipa_ package is automatically uninstalled. Features previously provided by the plug-in, such as Knowledgebase access and support case engagement, are still available through the Red Hat Customer Portal. Red Hat recommends to explore alternatives, such as the *redhat-support-tool* tool.
Description of problem:
The support organization has made a strategic decision to deemphasize Red Hat Access functionality (i.e. support case creation, KB access, etc.) and focus instead on Red Hat Insights.
Remove plugin support from IdM in RHEL Web UI.
This will likely need to be solved with RPM Obsoletes dependency as the plugin activates itself whenever it is present on the system (during upgrade from RHEL-7.2 for example).
FYI: We have removed the plugin from RHEV 3.6 and created the following KCS article for customers. We should probably do something similar for IPA. However, I need to know when you'll be removing it.
Current plan is to remove it in the next RHEL-7 minor release, i.e. RHEL-7.3.
This is only a packaging change.
ipa should make sure that redhat-access-plugin-ipa is not present after upgrading to ipa-server-4.4 and that it couldn't be installed when ipa-server 4.4 is present.
Created attachment 1191815 [details]
-Redhat-access-plugin is not present after upgrading to ipa-server-4.4.
-Attracted webUI snapshot
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.