Red Hat Bugzilla – Bug 1297167
Gnome-Color-Manger fails calibration with i1 Display Pro, Spyder 3 Pro and ColorMunki Display
Last modified: 2016-12-20 12:44:55 EST
Created attachment 1113226 [details]
Screenshot of gnome-color-manager error
Description of problem:
When attempting to calibrate my screen with an i1 Display Pro, Spyder 3 Pro or the ColorMunki Display calibration fails with message:
“Calibration failed! An internal error occurred that could not be recovered. You can remove the calibration device.”
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Plugin an i1 Display Pro, Spyder 3 Pro or the ColorMunki Display
2. Gnome-Color-Manager starts
3. Choose to calibrate screen
4. Answer all questions
5. Click the “Start” button when prompted
6. The error listed above appears
Taken back to gnome-color-manager without any calibration taking place
I didn't have this error in Fedora 21. The same devices work with DispCalGUI.
The ColorHug doesn't fail, however produces a unusable red profile. I ran into the same error on Ubuntu Gnome 15.10.
I can confirm this problem with Spyder3Express.
Same problem here with i1:
- Fedora 23
- Kernel 4.4.4
- Gnome 3.18.4
Same problem here with i1Display Pro and Fedora 24. Tried High and Medium quality with the same result.
Is there any thing I can do to add more information to this bug? I've tried to launch "gnome-color-manager" from terminal, but it's not the right command.
I really want this bug to be fixed.
The problem persists using Fedora 23, 4.5.7-300, Spyder 3 Express
I ran control center from the shell and got:
(gnome-control-center:13423): color-cc-panel-WARNING **: calibration failed with code 1: spotread timed out
(gnome-control-center:13423): color-cc-panel-WARNING **: failed to start calibrate: failed to calibrate
OK, found the problem.
colord has a 10 seconds timeout for spotread to finish. This works OK for light colors, in which case it may finish in as little as 3 seconds. But the darker the color is, the longer it takes to finish. When measuring black, it takes around 25-30 seconds.
I have tried increasing the timeout to 60 seconds and it works fine. I have made a pull request on github to email@example.com.
(In reply to Kjell Irgens from comment #8)
Awesome work Kjell!
Now that the commmit has been merged to master, does that mean there will be an update in the near future? Or do we need to wait until the next version of Gnome to be released?
Having found this bug I decided to rebuild my colord package to test it myself.
I will report back if there are any further problems but it was fairly simple to edit the file, recreate the compressed tree and then rebuild.
I can now get a calibration using a Color Munki Photo spectrometer, however the highest quality cal still fails whereas the low and medium quality cals complete.
I tried to report the bug but was told the server couldn't accept it as the backtrace was not valid.
Right the same issue here with i1 on a fully updated F24.
When will the update be released?
Same issue here with a fully up-to-date Fedora 24 x86_64, on a Thinkpad T560, using a ColorHUG.
This was fixed for me after I updated to Fedora 24 this weekend -using a i1 Display Pro! I ran both Medium and High settings successfully.
Oddly, it still fails with the Color Hug.
Can others try with an updated Fedora 24 install and let me know if it works for them too.
I have just updated Fedora 24, but the results it is the same.
Moreover I have tried to calibrate my monitor with DisplayCAL, but it fails to load the profile to the system; if I try to manual import the icc profile DisplayCAL created to gnome-color-manager it fails.
(In reply to Matteo Nobili from comment #15)
> I have just updated Fedora 24, but the results it is the same.
> Moreover I have tried to calibrate my monitor with DisplayCAL, but it fails
> to load the profile to the system; if I try to manual import the icc profile
> DisplayCAL created to gnome-color-manager it fails.
That's odd. You are using the i1 Display Pro correct?
I know the "fail to load error" that occurs during start up with DispCal. Have you tried filing a bug report?
As a work around, I used to calibrate with with DispCal, then remove it from my system. I would import the icc profile into Gnome Color Manager. That worked for me.
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